Hotel Snow Retreat By DLS Hotels

The hotel is located on awesome place. Sun set point is just in few metres, Dal lake is located nearly. Bhagsunag waterfall is just about 6 km from hotel. Food quality is very good, rooms are neat and clean. It has a gallery where we can enjoy awesome weather of Himachal with a cup of coffee or tea or may be any food. Very good place to stay with your family and friends. Free WiFi service, well managed place, i would like to appreciate the manager Mr. Ajay because of his sincerity and good behaviour.

’’Worst place I have ever seen, make my trip booked this horrific place and I suggest no one should visit this place.

The rooms are used by couples for few hours. Please do not book this hotel if you are traveling with family.

I had an extremely unpleasant experience staying at Hotel Snow Retreat in Naddi, McLeodganj with my family. This hotel was a complete disaster from start to finish.Firstly, the hotel is ancient and poorly maintained. The rooms were atrocious’filthy, with outdated and uncomfortable furniture that looked like it hadn't been replaced in decades. There was no room service, and to make matters worse, there was no telephone in the room, leaving us completely cut off from any assistance.The staff was practically non-existent and showed no interest in helping the guests. The reception area was often deserted, and when staff members were present, they were unhelpful and indifferent. The lack of facilities for drivers was appalling, and the so-called parking space was a joke’barely enough for 4-5 small cars, causing us a lot of hassle.As for the food, it was not available on-site but at a hotel across the street, which seemed to belong to the same group. The breakfast there was dreadful and barely edible.Overall, Hotel Snow Retreat was a nightmare. I strongly advise anyone considering staying here to look elsewhere. This hotel is a perfect example of how not to run a hospitality business.

They tell themselves as a 3 star.but guest house rooms are far more better than thier rooms.Very untidy rooms ,Bad smell from their pillows and mattress ,Non supportive staff,No any TV channels working .When we complaint to their manager Mr.Bobby Kumar ,he committed that he will exchange our rooms to their other hotels ,just opposite. But he ran away and came after 2 hrs.pls dont book this hotel ,u will waste ur money.