Hotel Today

I loved staying at Hotel Today for three nights. All staff are cooperative

Couple • India • Jun 2026

Issues with manager, staff, food billing, and cab service.

Gaurav •

Couple • India • Jun 2026

Wonderful experience

We booked a Deluxe Room with a fan. However, the room amenities clearly mentioned that air conditioning was included. When we asked the staff to turn on the AC, we were told that we had to pay extra for it, which was disappointing and misleading.We had also booked a room with a mountain view, but upon arrival we were given a ground-floor room overlooking a dirty garden area with rubbish, rather than the mountain view we had paid for.When I raised the issue, the reception staff repeatedly argued and asked me to show proof of the room category I had booked. Only after showing the booking details did they agree to change our room, moving us from the ground floor to the third floor, where we finally received the mountain view we had originally booked.The hotel is also located quite far from the market and temple entrance. They do provide drop services, which is helpful. Some staff members were polite, helpful, and professional. Unfortunately, the experience at reception was disappointing, as the staff member there seemed to argue about every issue instead of trying to resolve it in a customer-friendly manner.Overall, while some staff members were courteous and the drop service was useful, the misleading room information and poor handling of customer concerns at reception negatively affected our stay.

Family • India • Jun 2026

This was one of the worst hotel experiences I have ever had. I will never stay at this hotel again, and I will also avoid booking through MakeMyTrip in the future.The room was extremely smelly, and both the bed and mattress were dirty and unhygienic. We requested the hotel staff to replace the mattress, but our request was denied. We stayed there for three nights, and after returning home, several family members suffered from a bacterial infection, which we believe was due to the poor cleanliness and unhygienic conditions of the room.The room had very poor lighting and felt dark and uncomfortable throughout our stay. The TV and cable connection were not working. To make matters worse, no room service was provided, and the staff refused to clean the room on a daily basis despite our requests.Overall, it was a terrible experience for me and my family. The hotel failed to meet even the basic standards of cleanliness, comfort, and customer service. I would strongly advise others to avoid this property.