Manas Resort With Petting Zoo

Zero-Star Review ’ Manas Resort & Petting Zoo, Igatpuri’ 0/5 ’ Extremely disappointing and absolutely not worth ’12,000 per night.Our stay at Manas Resort & Petting Zoo, Igatpuri was a complete disappointment and, unfortunately, turned what was supposed to be a relaxing family vacation into a nightmare.The resort may have been around for 35 years, but it certainly feels like the rooms haven't been properly maintained for most of those years. For a room costing around ’12,000 per night, the condition was unacceptable ’ dirty rooms, stains on the walls and visible mold growth. At this price point, basic cleanliness and maintenance should be a given.What made the experience even worse was the attitude of the staff. Instead of listening to genuine complaints, some staff members came across as extremely rude and egoistic. We were even told things along the lines of ’we are better than Taj resorts.’ Such statements are particularly surprising when the actual condition and service are nowhere close to what you would expect from a premium property.I specifically booked a villa for my parents, partly because the larger space would allow my two 3-year-old children to play comfortably. Unfortunately, the villa was subjected to extremely loud and obnoxious music from the bar, played at an unnecessarily high volume.I complained multiple times. Each time, the volume would be reduced for perhaps 5 minutes, only to be increased again. The exact same issue happened at the restaurant ’ unnecessarily loud music, and despite repeated requests to lower it, the volume would be reduced temporarily and then turned back up.If you're travelling with young children or elderly parents and expect a peaceful resort experience, think twice before booking this property.Going there with two 3-year-old kids was a total nightmare and a complete waste of our vacation. A resort should provide a comfortable and relaxing environment, not force guests to repeatedly complain about basic things like cleanliness, noise and staff behaviour.For a property charging premium prices, the experience was nowhere near premium.Would I return? Absolutely not.Would I recommend Manas Resort & Petting Zoo? Definitely not.There are plenty of better ways to spend ’12,000+ per night than dealing with poor maintenance, excessive noise and an attitude that seems to believe simply being a premium resort in Igatpuri is itself a monumental achievement.

Wonderful Stay & Housekeeping ServiceWe had a wonderful and comfortable stay at Manas Resort. The housekeeping team deserves special appreciation for their excellent service and attention to detail. The cleanliness of the bedroom and bathroom was outstanding, making our stay even more pleasant and relaxing.A special thank you to Mr. Ganesh and Mr. Rupesh for their dedication, polite service, and excellent housekeeping. Their efforts truly made us feel comfortable and well cared for.Excellent service, spotless cleanliness, and wonderful hospitality. Highly appreciated! ’’’’’

Review: Great Stay with Amazing Views, But Pricey Dining!Rating: 4/5 StarsWe recently spent one night at Manas Resort and Petting Farm, and overall, it was a peaceful and comfortable experience. We stayed in a Koi Vista Nature View room, which was spacious and offered an absolutely amazing view. The property itself is beautifully maintained, clean, and very serene.The highlight for us was the petting farm; the staff there were incredibly friendly and made interacting with the animals a delight. Visiting on a Friday made the room rates quite reasonable, though it is worth noting that weekend pricing can be very expensive.The Pros:Accommodations: Large, comfortable rooms with scenic views.Atmosphere: Well-maintained, quiet, and relaxing property.Experience: The petting zoo is a great addition, and the staff are helpful.The Cons:Dining: The buffet taste was underwhelming, and the food pricing is excessive’almost equivalent to the room charges themselves.Timing: The policy of late check-in and early check-out feels restrictive.Recommendation: If you plan to visit, I’d suggest a 2-night stay. One night feels rushed, and two nights would give you enough time to truly explore the entire property and enjoy the petting zoo at a relaxed pace.

The legacy of Manas is gone.This resort was once known for its charm, but sadly it has lost every bit of it. The entire property feels extremely dated & poorly maintained. The interiors look like they haven't been renovated in years, & the gaming room was in a shocking condition’the ceiling looked like it could fall at any moment.To be honest, Manas needs to shut down for a couple of years, completely renovate the property & then reopen. That's the only way it can live up to the reputation it once had.The biggest disappointment was the rooms & practically the entire resort. There was a constant unpleasant smell that made the stay very uncomfortable. For a property charging ’16,000 for a single night, this is simply unacceptable. In its current condition, it's barely worth ’6,000.The only saving grace was the food, which was genuinely good & the only reason this review isn't a 1-star rating.Overall, a very disappointing experience. Unless they invest in a complete overhaul, I wouldn't recommend staying here.

Very Good Experience, service of house keeping Mr. Santosh was very good. Restaurant staff ( Team Mizoram + Subrata) were very prompt and efficient. All the Pet and zoo attendence were highly informative. Very well kept property. Thanks to Miss Shweta form Sales / Reservation who made it a very smooth process will all the booking and getting us a perfect room.