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Muscatel BhumSang - 200 Mts from Mall Road
74 Gandhi Road, 734101
Muscatel BhumSang - 200 Mts from Mall Road provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Start your day stress-free at Muscatel BhumSang - 200 Mts from Mall Road as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
Popular Facilities
Continental Breakfast
24*7 Room Service
Safe Dining Space
In-Room Breakfast
Breakfast Takeaway Service
Daily housekeeping
Standard Double Room
Parking
Book with ₹0
+ ₹2,061 taxes and fees, per night, per room
5.4
Pleasant
•406 reviews
Poorly maintained rooms, unpleasant smells and inadequate service
Guest as saying
Around the property
Darjeeling Himalayan Railway
0.64 km
Maharani Girls' High School
0.69 km
Dirdham Temple
0.65 km
ATM
0 km
Mariam Nursing Home
0.51 km
Bagdogra Airport (IXB)
39.18 km
Bhutia Busty Gompa Monastery
0.64 km
Compuset Centre
0.73 km
Joey's Pub
0.72 km
Ghoom
3.07 km
Children's Park
0.65 km
Aloobari Gompa Monastery
0.4 km
Pakyong Airport (PYG)
38.36 km
Jhandi Dara Sunrise Point
0.5 km
5.4
Pleasant
406 Users
Guest Impressions
Room condition ranges from clean and spacious to damp, dusty, and poorly maintained.
Service ranges from helpful and prompt to unavailable, rude, or difficult to reach.
Clean rooms coexist with stained linens, unpleasant smells, and dirty bathrooms.
Location
9.5
The location is excellent and a major advantage.
Staff
5.5
Staff experiences range from courteous and helpful to rude and unhelpful.
Value for Money
5.0
Value is mixed, with budget appeal but frequent complaints about overpricing.
Food
4.5
Food quality is mixed, ranging from a good kitchen to substandard meals.
Cleanliness
4.5
Cleanliness is inconsistent, with dust, odors, and dirty linens reported.
Room Comfort
4.3
Rooms are often poorly maintained, uncomfortable, and missing basic amenities.
Total Reviews
Disappointing Service Experience
2.0
Muscatel Bhumsang, despite being a well-known brand, was hugely disappointing. The room service was awful, and the front desk staff were completely unhelpful and rude. It was pouring outside, and rather than assisting us, they exploited the bad weather to charge extra. When we requested a coffee refill, they simply refused. We asked several times for a hairdryer to dry off after the rain, but they ignored us every time. A big brand name means nothing if the service is this poor. Save your money and choose another place—I will never recommend Muscatel Bhumsang to anyone!
Jhanvi Aggarwal •
Solo Traveller • Jul 2026Disappointing Stay Experience
4.0
The service was good, but the property is quite old and the rooms are poorly maintained. It's not worth staying here if you have other options.
Siva Kumar S •
Solo Traveller • Jun 2026Maintenance Issues
6.0
It is not well maintained and needs improvement.
ETENDRA SWAROOP YADAV •
Solo Traveller • Jun 2026Disappointing Service
2.0
Inexpensive place. The female reservation manager is terrible and seems unable to communicate properly with customers.
Ankit malhotra •
Solo Traveller • Jun 2026Mixed Service Experience
10
The hotel was great and the staff were polite; however, the rooms did not have an intercom, so we had to rely on our own phones to make calls. Sadly, calls to reception or the restaurant frequently went unanswered, so I would give the room service a 2 ⭐ rating, even though everything else was excellent.
Shruti Seth •
Group • Jun 2026Hotel Facilities
Access
Exterior corridor
24*7 Front Desk
Non-smoking rooms
Paid parking
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Room amenities
Daily housekeeping
Exterior corridor
First Aid kit
Hand sanitiser
Ironing facilities
Family and kids
Family room
Kids' meal
Transfers and transport
Paid parking
Nearby Car Parking
Car rental service
Internet access
Internet services
Food and drinks
Continental Breakfast
24*7 Room Service
In-Room Breakfast
Services and conveniences
Luggage Storage
Laundry Service
ATM
Dry-Cleaning
Food Delivery
Grooming
Invoice Provided
Smoking Area
Languages spoken
English
Hindi
Nepali
Safety and cleanliness
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Anti-Viral Cleaning Items
Cashless Payment Service
Free Face Masks
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
Physical Distancing of at least 1 metre
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 11:00 AM
Check-in
2:00 PM
Check-out
11:00 AM
Children and extra beds
- Minimum age of the guest is 1 year(s).
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 3
- Number of rooms - 35
- Non-smoking rooms/floors - yes
- Breakfast charge (unless included in room price) - 367.5 INR
- Number of restaurants - 1
- Number of bars/lounges - 0
- Reception open until - 23:59
- Daily parking fee - 400 INR
- Check-out from - 00:00
- Check-in until - 23:00
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