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Sumitel Vista 800m from Mall Road
Rock Ville, Dr Zakir Hussain Rd, near DIG Banglow TV Tower, Tungsung Basti, Darjeeling, West Bengal 734101, Darjeeling, 734101
Experience an abundance of unparalleled facilities and features at Sumitel Vista 800m from Mall Road.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discover the wonders of Darjeeling with ease by utilizing the services provided by car hire and shuttle. Reception assistance is offered at the hotel featuring luggage storage. Craving relaxation? Make the most of your stay at the Sumitel Vista 800m from Mall Road with convenient amenities like room service and daily housekeeping at your disposal.At Sumitel Vista 800m from Mall Road, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker and instant coffee is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
Popular Facilities
Spa/sauna
Restaurants
Coffee Shop
Room Service
Safe Dining Space
Daily housekeeping
Sumi Standard
Book with ₹0
+ ₹475 taxes and fees, per night, per room
7.8
Very Good
•110 reviews
80% positive among latest ratings
Guest as saying
They even upgraded my room from standard to deluxe, very polite staff and good place to stay
ixigoer •
Solo Traveller • India • Sep 2026View is amazing from the window of room . Behhaviour of staff is very polite especially urmila from house keeping staff and samuel from reception. Whatever I asked they fetched without delay. Thank you so much everyone
Ashwani Kaushik •
Solo Traveller • Aug 2026I had a very disappointing experience at Sumitel Vista, Darjeeling.During my stay, I found a rat inside my room and immediately recorded a video as evidence. I informed the hotel management right away and requested a refund because the room was clearly unhygienic. Around 20 minutes later, I saw another rat in the same room, confirming that this was not an isolated incident. I then requested a room change.A guest should never have to experience such conditions, especially in a hotel marketed as a 3-star property. The presence of rodents in a guest room raises serious concerns about hygiene, cleanliness, and pest control.What disappointed me even more was the way the situation was handled. Instead of taking responsibility and addressing the issue appropriately, the management failed to provide a satisfactory resolution.
Hanush Vasudeva •
Solo Traveller • Jul 2026Explore the Area
Around the property
Jhandi Dara Sunrise Point
0.14 km
Mariam Nursing Home
0.15 km
Dirdham Temple
0.28 km
Darjeeling Himalayan Railway
0.29 km
Maharani Girls' High School
0.34 km
Bhutia Busty Gompa Monastery
0.35 km
Children's Park
0.36 km
Aduwa Ground
0.39 km
Joey's Pub
0.48 km
Inox Theatre
0.51 km
ATM
0.37 km
Ghoom
3.21 km
Pakyong Airport (PYG)
38.43 km
Bagdogra Airport (IXB)
39.48 km
7.8
Very Good
110 Users
Guest Impressions
Staff are polite, attentive, available, and generally quick to fulfill requests.
Rooms are often clean, but one contained rats and another had torn linens.
Rooms can be spacious and comfortable, but storage and bathroom maintenance are inconsistent.
Food
9.0
Food is tasty, fresh, varied, and enjoyable.
Staff
8.5
Staff are generally polite, helpful, welcoming, and responsive, despite one poor-service complaint.
Location
7.5
Convenient location near shops and Mall Road, but uphill access has difficult turns.
Cleanliness
7.0
Rooms and bathrooms are often clean, but one room had rats and hygiene problems.
Room Comfort
7.0
Rooms offer good comfort and views, but maintenance and readiness were inconsistent.
Total Reviews
Excellent
10
They even upgraded my room from standard to deluxe, very polite staff and good place to stay
ixigoer •
Solo Traveller • India • Sep 2026Excellent Views and Service
10
View is amazing from the window of room . Behhaviour of staff is very polite especially urmila from house keeping staff and samuel from reception. Whatever I asked they fetched without delay. Thank you so much everyone
Ashwani Kaushik •
Solo Traveller • Aug 2026Disappointing Hotel Stay
2.0
I had a very disappointing experience at Sumitel Vista, Darjeeling.During my stay, I found a rat inside my room and immediately recorded a video as evidence. I informed the hotel management right away and requested a refund because the room was clearly unhygienic. Around 20 minutes later, I saw another rat in the same room, confirming that this was not an isolated incident. I then requested a room change.A guest should never have to experience such conditions, especially in a hotel marketed as a 3-star property. The presence of rodents in a guest room raises serious concerns about hygiene, cleanliness, and pest control.What disappointed me even more was the way the situation was handled. Instead of taking responsibility and addressing the issue appropriately, the management failed to provide a satisfactory resolution.
Hanush Vasudeva •
Solo Traveller • Jul 2026Outstanding Friendly Stay
10
Without a doubt one of the best hotels I have stayed at! Upon arrival, we were warmly welcomed by the front desk Ms Lozin. The staff was extremely friendly, and our room was impeccably clean with a beautiful view of the mountains. The restaurant supervisor was slso very helpful.It feels like a home away from home!
Anindya Mitra Mustafy •
Couple • Jun 2026Disappointing Experience
4.0
Although the hotel location was OK, but it was uphill with some dangerous turns.apart from this, when we went, the check in process took almost more than two hours.The room was not ready The service was pathetic like the bedsheets and towels were torn.During the room service,The staff was forgetting to add towels in the bathroom. The bathroom area was very slippery. It was not giving good vibe although the quality of the food we were ordering was great but the breakfast buffet, which was added, they were providing the same breakfast every day, and the quantity was much much less in which all the other guests were also getting angry and were complaining too!I would just recommend this hotel to improve their service quality and should be more punctual and responsible enough to serve their guests and give them a great experience.
Abisha Abid •
Solo Traveller • Jun 2026Hotel Facilities
Access
24*7 Front Desk
Allergy-free rooms
Non-smoking rooms
Smoking allowed
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Daily housekeeping
Accessible toilet
Bedside socket
Blackout curtains
Dustbins
First Aid kit
Linens
Mirror
Slippers
Tea/Coffee maker
Wake-up call
Bathroom
Private bathroom
Shower
Toiletries
Towels
Family and kids
Family room
Transfers and transport
Airport transfer
Car rental service
Shuttle service
Internet access
Internet services
Kitchen
Tea/Coffee maker
Food and drinks
Restaurants
Coffee Shop
Room Service
Alternative Meal Arrangement
Water Bottles
Activities and sports
Spa/sauna
Tours
Services and conveniences
Luggage Storage
Accessibility
Elevator access
Safety and cleanliness
Safe Dining Space
First Aid kit
Cashless Payment Service
Hot water linen and laundry washing
Hygiene Certification
No Shared Stationery
Physical Distancing of at least 1 metre
Room Sanitisation Opt-Out Available
Safety Protocol-trained staff
Sanitised kitchen and tableware
Media and entertainment
Satellite channels
Other facilities
Elevator access
Languages spoken
English
Hindi
Nepali
Hotel Policies
Check-in:
From: 1:00 PM
Check-out:
To: 10:00 AM
Check-in
1:00 PM
Check-out
10:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 6
- Number of rooms - 28
Frequently Asked Questions when booking Sumitel Vista 800m from Mall Road
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