Nestlay Suites by TC One

The rooms and location are good, as this is a fairly new hotel, and it is close enough to walk to Hilite Mall. However, the stay was frustrating overall. Room service was lacking, and the night shift staff were unprofessional and unhelpful. Parking facilities could be better. The biggest problem was the air conditioning system: whenever the main power went out and the hotel switched to generator power, the AC would turn off and had to be manually turned back on. This happened often after midnight, disturbing sleep and making the stay uncomfortable. When we reported this to reception, they just told us to turn the AC back on ourselves. The key card system was also troublesome, as the card frequently needed reactivation after leaving the room, causing multiple waits at reception daily. Sometimes, even after reactivation, the card malfunctioned and required another trip to reception. For a hotel, convenience and hospitality are as important as the rooms themselves. While the property and location are good, the overall guest experience needs a lot of improvement.

Nice hotel. Okay. The elevators are not very good 🥀

Wonderful stay, very near to Kozhikode town and conveniently accessible from NH 66. The staff, particularly GM Mr. Abilash, were extremely helpful. I rate it 5 out of 5. Keep up the good work...🤝😊

The room was very nice. Abhilash, who coordinated my stay, arranged everything as per our preferences before we arrived. Overall, it was a positive experience.

The hotel is situated conveniently close to local attractions and dining options. The rooms were tidy, the service was satisfactory, and checking in was fast. Overall, it was a pleasant stay.