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Hotel Zambala Retreta & Spa, Darjeeling

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Near Darjeeling Railway Station, Darjeeling, 734101

Exterior view
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Hotel Zambala Retreta & Spa, Darjeeling provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a coffee or tea maker and bottled water is conveniently available for your use.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Start your day stress-free at Hotel Zambala Retreta & Spa, Darjeeling as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Throughout the day, engage in the entertaining activities available at Hotel Zambala Retreta & Spa, Darjeeling.Unwind and conclude each day delightfully by stopping by massage and spa, ensuring a soothing experience.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Free WiFi

Book with ₹0

₹4,438

+ ₹633 taxes and fees, per night, per room

6.2

Good

•

19 reviews

Few positive aspects noted in recent reviews

Guest as saying

Great location...awesome food and amazing hospitality.The property is in a excellent location.Rooms are very nice and clean.Food is great.The staff is beyond words. They are very helpful. Chintan Bhaiya runs the show....look out for him when in the property...he can get anything done.

Bedabrata Buragohain •

Solo Traveller • Jul 2026

One of the worst stay experience.1. Stinky pillows2. Worst service provided3. Least bothered for hospitality4. Rooms are quite small & conjusted5. No open windows & ventilation6. Key handedover in morning for room cleaning purpose. We came back by 5:30 pm, found room in sme condition.7. No fans or AC in roomsWill never refer to friends & colleagues

Robin Mukherjee •

Solo Traveller • Jun 2026

Service delivery timing can be improved

Flag

Couple • India • Jun 2026

Explore the Area

Near Darjeeling Railway Station, Darjeeling, 734101

Around the property

    Darjeeling Himalayan Railway

    0.03 km

    Dirdham Temple

    0.11 km

    Children's Park

    0.18 km

    Bhutia Busty Gompa Monastery

    0.19 km

    Mariam Nursing Home

    0.19 km

    Jhandi Dara Sunrise Point

    0.22 km

    Maharani Girls' High School

    0.24 km

    Aduwa Ground

    0.27 km

    Joey's Pub

    0.33 km

    Main Post Office

    0.33 km

    ATM

    0.43 km

    Ghoom

    3.43 km

    Pakyong Airport (PYG)

    38.37 km

    Bagdogra Airport (IXB)

    39.74 km

6.2

Good

19 Users

Guest Impressions

spotlight icon

Guests found the facilities sub-standard with limited access and amenities.

Staff

7.3

Service quality is poor with delayed responses and limited assistance.

Room Comfort

7.1

Rooms are reported to have maintenance and service issues.

Cleanliness

6.9

No specific information on cleanliness or housekeeping standards.

Location

6.7

Access is restricted in the morning, limiting guest convenience.

Value for Money

6.2

Lacks amenities and facilities, offering poor value for the price.

Food

6.1

No dining options or food services are available on-site.

Total Reviews

All Reviews (9)
Solo Traveller (3)
Couple (4)
Family (1)
Group (1)

Excellent Location & Service

10.0

Great location...awesome food and amazing hospitality.The property is in a excellent location.Rooms are very nice and clean.Food is great.The staff is beyond words. They are very helpful. Chintan Bhaiya runs the show....look out for him when in the property...he can get anything done.

Bedabrata Buragohain •

Solo Traveller • Jul 2026

Terrible Hotel Experience

2.0

One of the worst stay experience.1. Stinky pillows2. Worst service provided3. Least bothered for hospitality4. Rooms are quite small & conjusted5. No open windows & ventilation6. Key handedover in morning for room cleaning purpose. We came back by 5:30 pm, found room in sme condition.7. No fans or AC in roomsWill never refer to friends & colleagues

Robin Mukherjee •

Solo Traveller • Jun 2026

Excellent

8.8

Service delivery timing can be improved

Flag

Couple • India • Jun 2026

Good hotel

8.4

Good for family and solo travellerGood for everyone

Flag

Couple • India • Jun 2026

Acceptable

2.4

I book double delex room for three days ,one room is ok and second room is less spacious , I pay money same for both rooms ,hotel staff is less trained ,food quality is poor it's two star rating not three star

Flag

Family • India • May 2026

Hotel Facilities

amenity
Access

Couples only

Allergy-free rooms

Non-smoking rooms

Paid parking

Pets may not be left unattended

Soundproof rooms

Suitable for adults

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Smoke detectors

amenity
Room amenities

Daily housekeeping

Kitchen

First Aid kit

Hand sanitiser

Ironing facilities

Mirror

Snacks or fruits

Tea/Coffee maker

Telephone

Television

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Family room

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Nearby Car Parking

Electric Vehicle Charging Station

Bicycle parking

Paid parking

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Room Service

Alternative Meal Arrangement

Water Bottles

In-Room Breakfast

Kitchen

Snacks or fruits

amenity
Activities and sports

Spa/sauna

Tours

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Fireplace

Contactless Check-in/Check-out

Currency Exchange

Doorman

Grooming

Invoice Provided

Smoke-Free Property

amenity
Accessibility

On-site accessible restaurants / lounges

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Hygiene Certification

Mask-wearing staff

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hand sanitiser

Contactless Check-in/Check-out

First Aid kit

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Travel time to airport (minutes) - 180
  • Year property opened - 2017
  • Number of floors - 5
  • Number of rooms - 24
  • Airport transfer fee - 3500 INR
  • Non-smoking rooms/floors - no
  • Breakfast charge (unless included in room price) - 350 INR
  • Number of restaurants - 1
  • Reception open until - 22:00
  • Daily parking fee - 400 INR
  • Check-out from - 06:00
  • Check-in until - 21:00

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Frequently Asked Questions when booking Hotel Zambala Retreta & Spa, Darjeeling

What is the location of Hotel Zambala Retreta & Spa, Darjeeling?

Hotel Zambala Retreta & Spa, Darjeeling is located at Near Darjeeling Railway Station, Darjeeling, 734101.

What is the check-in and check-out time at Hotel Zambala Retreta & Spa, Darjeeling?

The standard check-in time at Hotel Zambala Retreta & Spa, Darjeeling is 2:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Zambala Retreta & Spa, Darjeeling.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Zambala Retreta & Spa, Darjeeling.
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