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Shanti The Grand Palace
Shanti Shopping Centre, Ram Lane, Tilak Memorial , Ratnagiri, 415612
Pleasingly situated in the city of Ratnagiri is Shanti The Grand Palace.
Situated at a close proximity from MSRTC Rahatagar Bus Depot, this property in Ratnagiri offers furnished rooms and comfortable accommodation to its guests. The hotel has 19 well-appointed rooms, spread across 2 floors. Some of the amenities offered within the room include comfortable bed, flat screen TV, intercom, wardrobe, desk and attached bathroom with hot/cold water supply. Guest can avail services like concierge, laundry, ironing, doctor on call, wake-up call and room service. Front desk, banquet facility, luggage storage, travel counter, airport transfer and parking are few of the facilities available within the premises. Places of interest and travel hub in Ratnagiri include Ratnagiri Railway Station (8 km), Thiba Palace (2.5 km) and Ratnadurg Fort (3.5 km). The closest airport to this property is Lokmanya Bal Gangadhar Tilak Ratnagiri Airport (5.5 km). What people love the most about this property is its great location and hospitality.
Book now and enjoy services at this affordable property in the city.
Popular Facilities
24*7 Room Service
Ironing facilities
Television
CCTV camera installed on each floor
Pet-friendly property
Suitable for bachelors
Standard NON AC rooms with external bathroom
Book with ₹0
+ ₹93 taxes and fees, per night, per room
7.0
Very Good
•647 reviews
Poor customer service, inaccurate room details and cleanliness concerns
Guest as saying
Not more clean
Satyender •
Solo Traveller • India • Oct 2026Damnnn
Siddhant Nagwekar •
Family • India • Sep 2026My stay at SHANTI THE GRAND PALACE was quite disappointing. The customer service was lacking, and the room setup did not match what was described when I booked. The room details were misleading, causing inconvenience when I arrived. When we brought up our concerns, the staff's response was unhelpful and unprofessional, which only increased our frustration. Guests expect the room description to be accurate, but that was not the case here. Because of this experience, I wouldn't recommend SHANTI THE GRAND PALACE, especially for those needing a specific room layout or traveling with family. It's best to get all room details confirmed in writing before booking. Overall, the inaccurate room info and poor service made the stay unsatisfactory, and I would not return.
Omi Kiru •
Solo Traveller • Aug 2026
Around the property
White Sea
2.4 km
City Bus Station
0.63 km
Ratnagiri Bus Station
0.15 km
Jay Stambha
0.64 km
Peer Saiyad Hishamudrin Saha Kradi
0.25 km
Patit Pawan Mandir
0.35 km
Bhagwati Beach Port
2.3 km
Mahapurusha Devalaya
1.08 km
Lighthouse
2.48 km
Ratnadurg Fort
2.55 km
Mandavi Beach
1.12 km
Thebaw Point
1.63 km
Birthplace of Lokmanya Tilak
0.42 km
Gateway of Ratnagiri
1.12 km
Bhatye Suru Ban
1.93 km
Thebaw Palace
2.18 km
Black Sea
1.12 km
Bhagawati Temple
2.51 km
Maruh Mandir
0.03 km
Ratandurg Garden
2.6 km
Mirkarwada Beach
1.84 km
7.0
Very Good
647 Users
Guest Impressions
Staff were friendly and supportive, but unhelpful and unprofessional during room-configuration disputes.
The market-area location provides convenient access to buses, attractions, temples, and nearby services.
Clean rooms and washrooms contrast with older complaints about severe uncleanliness, odors, and poor upkeep.
Location
9.0
The central market location offers convenient access to transport and attractions.
Cleanliness
8.0
Cleanliness ranges from well maintained to inadequate.
Value for Money
8.0
Affordable pricing offers strong budget value.
Staff
6.5
Service ranges from helpful and friendly to poor and unprofessional.
Room Comfort
6.5
Rooms can be spacious and comfortable, but configurations and safety concerns create issues.
Total Reviews
Unclean Stay Experience
6.0
Not more clean
Satyender •
Solo Traveller • India • Oct 2026One Word Reaction
10
Damnnn
Siddhant Nagwekar •
Family • India • Sep 2026Disappointing Stay Experience
2.0
My stay at SHANTI THE GRAND PALACE was quite disappointing. The customer service was lacking, and the room setup did not match what was described when I booked. The room details were misleading, causing inconvenience when I arrived. When we brought up our concerns, the staff's response was unhelpful and unprofessional, which only increased our frustration. Guests expect the room description to be accurate, but that was not the case here. Because of this experience, I wouldn't recommend SHANTI THE GRAND PALACE, especially for those needing a specific room layout or traveling with family. It's best to get all room details confirmed in writing before booking. Overall, the inaccurate room info and poor service made the stay unsatisfactory, and I would not return.
Omi Kiru •
Solo Traveller • Aug 2026Disappointing Stay Experience
2.0
Our stay at SHANTI THE GRAND PALACE was quite disappointing. The room setup was not as shown in the advertisement, which caused problems. When we brought this up, the staff were not helpful and acted unprofessionally. I advise against booking here if you require a particular room layout. Make sure to get all details confirmed in writing before making a reservation.
Omkar Adate •
Solo Traveller • Aug 2026Disappointing Stay Experience
2.0
My stay at SHANTI THE GRAND PALACE was very disappointing. The customer service was lacking, and the room layout did not match what was promised during booking. The details about the room setup were misleading, causing unnecessary trouble upon arrival. When we expressed our concerns to the staff, their response was unhelpful and unprofessional, which only made the situation worse. Guests expect the room description to be accurate, but that was not the case here. Based on my experience, I would advise against booking SHANTI THE GRAND PALACE, especially if you need a specific room arrangement or are traveling with family. Always ensure you have written confirmation of all details before paying or reserving. Overall, the stay was very disappointing due to poor service and misleading information, and I would not return.
Omkar Adate •
Family • Aug 2026Hotel Facilities
Access
Pet-friendly property
Suitable for bachelors
Suitable for family
Suitable for youngsters
Suitable for families with children
Safety and security
CCTV camera installed on each floor
Fire extinguisher
Room amenities
Ironing facilities
Television
Transfers and transport
Parking
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Travel counter
Food and drinks
24*7 Room Service
Safety and cleanliness
Doctor/Nurse on Call
Other facilities
Front desk
Waiting area
Languages spoken
English
Hindi
Marathi
Services and conveniences
Housekeeping
Hot water available 24x7
Concierge
Luggage Storage
Laundry Service
Dry-Cleaning
Special occasion arrangement
Wake up service/Alarm clock
Wedding services
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 21
- Number of floors - 2
Frequently Asked Questions when booking Shanti The Grand Palace
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