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Sterling Lake Palace Alleppey

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THIRUMALA WARD, CHUNGAM - ALAPPUZHA, 688011

Exterior view
Swimming pool
76+ Photos

Friendly Staff

Staff were kind, helpful, and provided exceptional service throughout stay.

Comfortable Stay

Stayed in multiple double rooms for a week with enjoyable experience.

Experience an abundance of unparalleled facilities and features at Sterling Lake Palace Alleppey.Maintain seamless communication using the complimentary Wi-Fi at resort.Effortlessly arrange transportation to and from the airport using the resort's airport transfer services. Discovering Alleppey becomes even more accessible through the taxi and car hire amenities provided at the resort.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic resort, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Obtaining passes for the town's top entertainments becomes effortless with resort's tours. At the resort, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the Sterling Lake Palace Alleppey with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the resort to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Sterling Lake Palace Alleppey, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at resort with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience.At Sterling Lake Palace Alleppey, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the resort, a refrigerator, bottled water and a coffee or tea maker is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day carefree at Sterling Lake Palace Alleppey, as complimentary breakfast is offered for your convenience.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the resort.At the resort, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Sterling Lake Palace Alleppey, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.Enjoy an entertaining evening with your fellow travelers at the resort's bar.During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.Conclude your holiday experience perfectly by visiting spa before you depart. Be sure to drop by the pool at resort at least once during your stay.At Sterling Lake Palace Alleppey, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the resort's poolside bar.Discover the fitness amenities at resort to maintain your health and strength during your getaway.

Popular Facilities

Pool with View

Pool with View

Internet services

Internet services

Breakfast Available

Breakfast Available

Room Service

Room Service

Hot Tub

Hot Tub

Bar

Bar

Water Front Heritage Cottage with Balcony
Recommended Deal

Water Front Heritage Cottage with Balcony

Free Cancellation

Book with ₹0

₹6,176

+ ₹882 taxes and fees, per night, per room

8.2

Excellent

•

1428 reviews

100% positive reviews praising staff and comfort

Guest as saying

The stay was decent, some of the staff was not very polite and warm. The facilities they offer here are good but experience Sterling has been offering in other properties is soo good that the bar for them was quite high.

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Couple • India • Sep 2026

Food can be better only draw back Food at sterling lake kodaikanal far good

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Family • India • Sep 2026

We took 3 double rooms and stayed for 7 days from 13th aug 2026. The stay was enjoyable . All staff were kind and helpful. had more interactions with the following staff who were exceptional Suprethic , Kiran,Mercy, Dhakshan , Both Baggee drivers .

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Family • India • Sep 2026

Explore the Area

THIRUMALA WARD, CHUNGAM - ALAPPUZHA, 688011

Around the property

    Punnamada Lake

    0.91 km

    Nehru Trophy Boat Race

    0.99 km

    Nehru Trophy Finishing Point

    1.07 km

    The Backwaters

    1.1 km

    Oscar Cruise Tour

    1.36 km

    Alleppey Sports

    1.84 km

    Vattakkaayal

    1.87 km

    Mullakkal Temple Pond

    1.87 km

    Boat Jetty

    1.87 km

    Mullakkal Rajarajeswari Temple

    1.93 km

    Sahrudaya Hospital

    2.33 km

    More Store

    2.15 km

    Alappuzha Railway Station

    4.44 km

    Tumboli

    5 km

    Cochin International Airport (COK)

    73.06 km

    Trivandrum International Airport (TRV)

    128.25 km

8.2

Excellent

1k+ Users

Guest Impressions

spotlight icon

Guests appreciate the kind and helpful staff service.

Family travelers find the hotel comfortable and welcoming.

Location is convenient for leisure and local sightseeing.

Room Comfort

10.0

Rooms are spacious and comfortable for families.

Location

9.1

Conveniently located for family leisure and local exploration.

Cleanliness

9.1

Maintained well to ensure a pleasant environment.

Value for Money

9.1

Offers good value with quality service and comfort.

Food

7.3

Good dining options with attentive service.

Staff

6.9

Kind and helpful staff enhance guest experience significantly.

Total Reviews

All Reviews (8)
Couple (2)
Family (2)
Solo Traveller (4)

Decent stay

7.6

The stay was decent, some of the staff was not very polite and warm. The facilities they offer here are good but experience Sterling has been offering in other properties is soo good that the bar for them was quite high.

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Couple • India • Sep 2026

Exceptional

9.6

Food can be better only draw back Food at sterling lake kodaikanal far good

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Family • India • Sep 2026

Exceptional

10.0

We took 3 double rooms and stayed for 7 days from 13th aug 2026. The stay was enjoyable . All staff were kind and helpful. had more interactions with the following staff who were exceptional Suprethic , Kiran,Mercy, Dhakshan , Both Baggee drivers .

Flag

Family • India • Sep 2026

Extremely Poor Stay

2.0

Veryyy disappointing experience ’ poor service and serious water issues even in the top category suite rooms!Our stay at Sterling Lake Resort in Alleppey was extremely disappointing. The biggest issue was the poor service. Even for something as basic as a bottle of water, we had to wait more than 30 minutes each time. The hospitality was not up to the mark, and we did not feel properly attended to or welcomed during our stay.The water quality was also very concerning. The bathroom water was hard, smelly, and at times had a sewage-like smell, which made the stay very uncomfortable. This is not acceptable for any resort, especially one that guests choose for comfort and relaxation.What made the experience worse was that our complaints and concerns were not properly acknowledged. Instead of resolving the issues or showing genuine concern, the problems seemed to be ignored.Overall, the service, hospitality, and basic facilities were far below expectations. I would not recommend this resort unless they seriously improve their guest service and address the water quality issues immediately.

Harsh Chaudhary •

Solo Traveller • Jun 2026

Fun Scenic Stay

10.0

It’s a superb property. We did dancing & fishing as a complimentary activity here! It was great! Ananthu was our assistant for fishing and Kiran for dancing! We had a lot of fun at both activities and made great memories! The facility is extremely scenic and every corner is a perfect backdrop for photographs!

Adwait Nigade •

Solo Traveller • Feb 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Dog-friendly

Exterior corridor

Litter boxes

Non-smoking rooms

Pet-friendly property(charges apply)

Pets may not be left unattended

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Sauna

Balcony/terrace

Refrigerator

Cupboard

Dryer for clothes

Fan

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

Ironing facilities

Liquor

Mirror

Safe box

Seating area

Separate entrance

Shelf for clothes

Smoke detector

Snacks or fruits

Sofa

Tea/Coffee maker

Telephone

Wake-up call

Safety Deposit Box

Exterior corridor

amenity
Bathroom

Bathrobes

Shower

Toiletries

Walk-in shower

amenity
Family and kids

Play area

Kids club

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

Refrigerator

amenity
Food and drinks

Breakfast Available

Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

Happy Hour

Water Bottles

In-Room Breakfast

Liquor

Snacks or fruits

amenity
Activities and sports

Pool with View

Hot Tub

Fitness Centre

Mini Golf Course

Game room

Motorised Water Sports

Kids' swimming pool

Bicycle Rental

Bicycles

Billiards

Boating

Canoeing

Dartboard

Fishing

On-Site Entertainment

Outdoor Recreational Activities

Table tennis

Tours

Spa/sauna

BBQ Facility

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

Balcony/terrace

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Grooming

Heating in Public Area

Invoice Provided

Library

Salon

Shops

Smoke-Free Property

Smoking Area

Steam room

Concierge

Air conditioning in Public Area

Terrace

Free car parking

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hand sanitiser

Contactless Check-in/Check-out

First Aid kit

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Primary Guest should be 18+ years of age

Property Information

  • Number of floors - 2
  • Number of rooms - 58

Frequently Asked Questions when booking Sterling Lake Palace Alleppey

What is the location of Sterling Lake Palace Alleppey?

Sterling Lake Palace Alleppey is located at THIRUMALA WARD, CHUNGAM - ALAPPUZHA, 688011.

What is the check-in and check-out time at Sterling Lake Palace Alleppey?

The standard check-in time at Sterling Lake Palace Alleppey is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Sterling Lake Palace Alleppey.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Sterling Lake Palace Alleppey.

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