ixigo.com

Destination

Check-in

Check-out

Rooms & Guests

Sunstar Residency and Food Plaza Pala

location-icon

Opp KSRTC Bus Stand, Marthoma Church Road, Pala, Pala, Kottayam, 686575

EntranceLobby
42+ Photos

Tasty Food

Food is consistently praised for its quality and taste.

Clean Rooms

Rooms and facilities are noted for their cleanliness and upkeep.

Friendly Staff

Staff are generally friendly, enhancing the overall experience.

Experience an abundance of unparalleled facilities and features at Sunstar Residency and Food Plaza Pala.Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Pala (Kerala) becomes even more accessible through the taxi and car hire amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and luggage storage. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.Craving relaxation? Make the most of your stay at the Sunstar Residency and Food Plaza Pala with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.At Sunstar Residency and Food Plaza Pala, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. A few accommodations within Sunstar Residency and Food Plaza Pala offer unique design elements such as a separate living room.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, a coffee or tea maker is available for those moments when it seems necessary. Begin your day carefree at Sunstar Residency and Food Plaza Pala, as complimentary breakfast is offered for your convenience.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Sunstar Residency and Food Plaza Pala, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

24*7 Room Service

24*7 Room Service

Wheelchair-accessible

Wheelchair-accessible

Air conditioning in Public Area

Air conditioning in Public Area

Daily housekeeping

Daily housekeeping

Superior Room
Recommended Deal

Superior Room

Free Cancellation

Breakfast

Book with ₹0

₹3,028

+ ₹443 taxes and fees, per night, per room

8.1

Excellent

•

153 reviews

86% positive reviews in last 3 months

Guest as saying

My stay at Sunstar Residency & Food Plaza, Pala was wonderful. The team truly stood out with their kind, courteous, and professional approach. Their constant politeness, attentiveness, and willingness to assist with a smile greatly enhanced our experience.

shony raju •

Solo Traveller • Aug 2026

Good service ,The staff and service are excellent. This is my second time here . Mostly recommended. Especially the front desk staffs are awesome . they are so friendly and good in mannee

Doy Joseph •

Solo Traveller • Aug 2026

Great service, with excellent staff and service. This is my second visit here. Highly recommended, especially the front desk team who are very friendly and well-mannered.

Doy Joseph •

Solo Traveller • Aug 2026

Explore the Area

Opp KSRTC Bus Stand, Marthoma Church Road, Pala, Pala, Kottayam, 686575

Around the property

    Cochin International Airport

    58.48 km

    Trivandrum International Airport

    139.28 km

    Coimbatore International Airport

    151.23 km

    Madurai Airport

    154.03 km

    Calicut International Airport

    177.91 km

    Tuticorin Airport

    183.43 km

8.1

Excellent

153 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many enjoyed the good food and dining experience.

Location is convenient for travelers, enhancing the stay.

Cleanliness

9.7

Rooms are generally clean and well-maintained.

Staff

8.9

Service quality varies, with some staff being friendly.

Location

8.4

Conveniently located near major attractions and transport links.

Room Comfort

8.3

Rooms vary in size, with some being quite small.

Food

7.1

Food quality is praised, with a good variety available.

Value for Money

6.5

Offers reasonable prices for the services provided.

Total Reviews

All Reviews (10)
Solo Traveller (9)
Business (1)

Exceptional Staff Experience

10.0

My stay at Sunstar Residency & Food Plaza, Pala was wonderful. The team truly stood out with their kind, courteous, and professional approach. Their constant politeness, attentiveness, and willingness to assist with a smile greatly enhanced our experience.

shony raju •

Solo Traveller • Aug 2026

Excellent Friendly Service

10.0

Good service ,The staff and service are excellent. This is my second time here . Mostly recommended. Especially the front desk staffs are awesome . they are so friendly and good in mannee

Doy Joseph •

Solo Traveller • Aug 2026

Friendly Excellent Service

10.0

Great service, with excellent staff and service. This is my second visit here. Highly recommended, especially the front desk team who are very friendly and well-mannered.

Doy Joseph •

Solo Traveller • Aug 2026

Outstanding Event Support

10.0

Many thanks to the whole Sunstar team for their wonderful support and hospitality during the successful hosting of BNI Confluence 26. Special thanks to Mr. Alan and Ms. Megha for their excellent coordination, quick help, and dedication to making sure everything went smoothly during check-in. We sincerely value the team's efforts and hope to hold many more events at Sunstar going forward.

Vacation Elements Holidays •

Business • Jul 2026

Delicious Food, Nice Atmosphere

10.0

Had a great experience. The dishes were diverse and of good quality, and the atmosphere was pleasant.

Satheesan P k nair •

Solo Traveller • Jul 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Daily housekeeping

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Onsite car parking

Electric Vehicle Charging Station

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

24*7 Room Service

Coffee Shop

amenity
Activities and sports

Ticket Services

Tours

amenity
Services and conveniences

Air conditioning in Public Area

Photocopy/fax in business center

Luggage Storage

Laundry Service

Fireplace

Contactless Check-in/Check-out

Currency Exchange

Doorman

Postal Service

Smoke-Free Property

Free car parking

Concierge

amenity
Accessibility

Wheelchair-accessible

Elevator access

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Sanitised kitchen and tableware

Contactless Check-in/Check-out

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Primary Guest should be 18+ years of age

Property Information

  • Number of floors - 3
  • Number of rooms - 50

Frequently Asked Questions when booking Sunstar Residency and Food Plaza Pala

What is the location of Sunstar Residency and Food Plaza Pala?

Sunstar Residency and Food Plaza Pala is located at Opp KSRTC Bus Stand, Marthoma Church Road, Pala, Pala, Kottayam, 686575.

What is the check-in and check-out time at Sunstar Residency and Food Plaza Pala?

The standard check-in time at Sunstar Residency and Food Plaza Pala is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Sunstar Residency and Food Plaza Pala.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Sunstar Residency and Food Plaza Pala.
playstore
appStore

© 2026 Le Travenues Technology Ltd. India. All brands are trademarks of their respective owners