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Sunstar Residency and Food Plaza Pala

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Opp KSRTC Bus Stand, Marthoma Church Road, Pala, Pala, Kottayam, 686575

EntranceLobby
40+ Photos

Tasty Food

Food is consistently praised for its quality and taste.

Clean Rooms

Rooms and facilities are noted for their cleanliness and upkeep.

Friendly Staff

Staff are generally friendly, enhancing the overall experience.

Experience an abundance of unparalleled facilities and features at Sunstar Residency and Food Plaza Pala.Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Pala (Kerala) becomes even more accessible through the taxi and car hire amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and luggage storage. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Sunstar Residency and Food Plaza Pala with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Sunstar Residency and Food Plaza Pala, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.A few accommodations within Sunstar Residency and Food Plaza Pala offer unique design elements such as a separate living room. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, a coffee or tea maker is available for those moments when it seems necessary. Begin your day carefree at Sunstar Residency and Food Plaza Pala, as complimentary breakfast is offered for your convenience.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Sunstar Residency and Food Plaza Pala, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

24*7 Room Service

24*7 Room Service

Wheelchair-accessible

Wheelchair-accessible

Air conditioning in Public Area

Air conditioning in Public Area

Daily housekeeping

Daily housekeeping

Standard Room
Recommended Deal

Standard Room

Free Cancellation
₹2,490

+ ₹350 taxes and fees, per night, per room

8.2

Excellent

121 reviews

86% positive reviews in last 3 months

Guest as saying

Nice

Flag

Couple • India • May 2026

Excellent and comfortable stay. Prime location. Food is delicious

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Family with young children • India • Mar 2026

We stayed in Sunstar Residency for a night to attend a wedding. We were a big group and many rooms were booked for us. The rooms were clean and the service is really good. The breakfast buffet had a simple spread but was very tasty. Would recommend this place to friends and family if they are planning to stay in Pala.

Ramya Arun •

Group • Jan 2026

Explore the Area

Opp KSRTC Bus Stand, Marthoma Church Road, Pala, Pala, Kottayam, 686575

Around the property

    Cochin International Airport

    58.48 km

    Trivandrum International Airport

    139.28 km

    Coimbatore International Airport

    151.23 km

    Madurai Airport

    154.03 km

    Calicut International Airport

    177.91 km

    Tuticorin Airport

    183.43 km

8.2

Excellent

121 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many enjoyed the good food and dining experience.

Location is convenient for travelers, enhancing the stay.

Cleanliness

10.0

Rooms are generally clean and well-maintained.

Value for Money

9.3

Offers reasonable prices for the services provided.

Staff

9.2

Service quality varies, with some staff being friendly.

Location

9.2

Conveniently located near major attractions and transport links.

Food

8.3

Food quality is praised, with a good variety available.

Room Comfort

7.7

Rooms vary in size, with some being quite small.

Total Reviews

All Reviews (10)
Couple (2)
Family with young children (1)
Group (1)
Family (1)
Solo Traveller (5)

Exceptional

10.0

Nice

Flag

Couple • India • May 2026

Comfortable

10.0

Excellent and comfortable stay. Prime location. Food is delicious

Flag

Family with young children • India • Mar 2026

Clean Friendly Hotel

10.0

We stayed in Sunstar Residency for a night to attend a wedding. We were a big group and many rooms were booked for us. The rooms were clean and the service is really good. The breakfast buffet had a simple spread but was very tasty. Would recommend this place to friends and family if they are planning to stay in Pala.

Ramya Arun •

Group • Jan 2026

Great Food and Stay

8.0

Rating : 4.5./5Exceptional Food and Comfortable Stay in the Heart of Pala’Sun Star Pala is a goodchoice for a pit stop or an overnight stay, especially if you are heading toward Munnar. Its central location right opposite the bus stand makes it incredibly convenient.’’The Food:-Their restaurant is easily one of the best in the city. Even arriving at 9:30 PM, the place was packed with locals’a true testament to its quality.Local Delicacies:-Paal Porotta (meat/fish stuffed roti), the Varal (snakehead) roast,Squid( koonthal) roast etc.’The Stay: -We stayed in a well-maintained Deluxe room. The complimentary breakfast was impressive, featuring a wide array of high-quality items.’Service & Amenities:-The staff are incredibly cordial and professional. Additionally, the hotel offers spacious parking, which is a huge plus in this area.’One Minor Suggestion:-Currently, amenities like tea kettles and shaving kits are reserved for Executive rooms and Suites. It would be a great improvement if these were available for Deluxe/Budget rooms as well, perhaps for a small additional fee, as they are essential for many travelers.’Final thought:-Overall, it’s a well-run establishment in a very convenient location.It’s a dependable spot with great local Kerala and Chinese dishes ;and comfortable rooms. I’m happy to recommend it to anyone who visit Pala and heading toward Munnar and would definitely return

Harilal Gopalan Nair •

Couple • Jan 2026

Delicious Food and Atmosphere

10.0

the food there was delicious. it is a nice place to go and eat with your friends and family and the whole ambience of the place was a solid 10. i would personally come here again.

Angelina Tibet •

Family • Jan 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Daily housekeeping

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Onsite car parking

Electric Vehicle Charging Station

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

24*7 Room Service

Coffee Shop

amenity
Activities and sports

Ticket Services

Tours

amenity
Services and conveniences

Air conditioning in Public Area

Photocopy/fax in business center

Luggage Storage

Laundry Service

Fireplace

Contactless Check-in/Check-out

Currency Exchange

Doorman

Postal Service

Smoke-Free Property

Free car parking

Concierge

amenity
Accessibility

Wheelchair-accessible

Elevator access

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Sanitised kitchen and tableware

Contactless Check-in/Check-out

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of floors - 3
  • Number of rooms - 50

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Frequently Asked Questions when booking Sunstar Residency and Food Plaza Pala

What is the location of Sunstar Residency and Food Plaza Pala?

Sunstar Residency and Food Plaza Pala is located at Opp KSRTC Bus Stand, Marthoma Church Road, Pala, Pala, Kottayam, 686575.

What is the check-in and check-out time at Sunstar Residency and Food Plaza Pala?

The standard check-in time at Sunstar Residency and Food Plaza Pala is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Sunstar Residency and Food Plaza Pala.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Sunstar Residency and Food Plaza Pala.

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