The Fern Seaside Luxurious Tent Resort Daman, Series by Marriott

Very disappointing stay at a hotel that claims to be 5 stars. Faucets were broken, no hot water available, the sofa bed was uncomfortable to sit on, and the wait for the golf cart was very long. The food tasted good and there was a large variety of breakfast choices. They should improve the value they offer considering the price, as there are better options at similar rates.

This place seems to be running a scam. After checking in, they refuse to assist with ordering food from outside. Once we realized the high prices they charged, we began ordering from Swiggy, and then their service started to decline. They claimed staff were unavailable, which wasn't a problem before. It feels like they want to discourage outside orders because as soon as we started ordering externally, their service worsened and they even used foul language. Avoid this hotel's scam.

The room service at The Fern Daman left much to be desired. Simple requests like cutlery took nearly an hour to arrive, which is excessively long. It was also frustrating to be informed that cocktail glasses couldn't be brought to the room, a restriction that seemed unreasonable for a hotel of this caliber. In general, the service was slower and less helpful than anticipated. While the hotel shows promise, the service requires considerable enhancement, especially regarding promptness and fulfilling basic guest needs.

The breakfast was excellent and the staff were very humble. Miss Priya took great care of us during breakfast. The service at Ogosto was very good. Thanks to the team, especially Animesh and Kumar.

The place was great and staff was also very polite. But out of two rooms one room was a bit smelly. It wasn't much, but i had more expectations from marriot