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The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

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National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Gurgaon, 122002

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Prime Location

Conveniently located next to Ambience Mall, ideal for shopping and dining.

Lavish Breakfast

Extensive breakfast buffet with diverse and delicious options available.

Excellent Service

Staff is attentive and friendly, ensuring a pleasant stay for guests.

Luxury Stay

Spacious and well-appointed rooms providing a luxurious experience.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Gurugram.Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Pool with View

Pool with View

LAN Internet access

LAN Internet access

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Hot Tub

Hot Tub

Bathtub

Bathtub

The Leela Signature Room
Recommended Deal

The Leela Signature Room

Free Cancellation

Room Only

₹17,961

+ ₹5,691 taxes and fees, per night, per room

8.7

Excellent

1188 reviews

94% positive reviews in last 3 months

Guest as saying

Very welcoming, polished service hotel with great rooms and great staff. Proximity to mall is super handy. We booked our last night in India here after staying here last week as we liked it so much.

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Couple • Australia • Apr 2026

amezing service location n food n rooms all perfect

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Solo traveler • United Kingdom • Mar 2026

Worst and arrogant staff, says no to everything.No seating area in the lobby for people waiting for someone who is staying in the hotel. The only seating area available in the lobby is actually a cafe where if you sit, the waitress will keep coming until you order something or leave eventually. They won’t let you sit in peace.To all the people and tourists out there, please do not book this property. There are better hotels with better services and staff.

Gautam Seth •

Solo Traveller • Mar 2026

Explore the Area

National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Gurgaon, 122002

Around the property

    Indira Gandhi International Airport

    5.66 km

    Hindon Airport

    32.66 km

    Hissar Airport

    146.19 km

    Agra Airport

    172.87 km

    Jolly Grant Airport

    215.86 km

    Jaipur International Airport

    225.7 km

8.7

Excellent

1k+ Users

Guest Impressions

spotlight icon

Many guests appreciate the family-friendly amenities and activities available.

70% of users were happy with the location near the highway.

Guests appreciated staff, particularly in event coordination.

Location

9.2

Conveniently situated near major attractions and business districts.

Room Comfort

9.1

Rooms well-furnished with modern amenities for a relaxing stay.

Food

8.4

Diverse menu with delicious options, catering to various tastes.

Staff

8.4

Attentive and friendly service, making guests feel welcome.

Cleanliness

8.0

Maintained to a high standard, ensuring a pleasant environment.

Value For Money

7.4

Offers competitive prices for its prime location and quality services.

Total Reviews

All Reviews (10)
Couple (1)
Solo traveler (1)
Solo Traveller (5)
Business (1)
Family (2)

Very nice hotel over mall near airport

9.2

Very welcoming, polished service hotel with great rooms and great staff. Proximity to mall is super handy. We booked our last night in India here after staying here last week as we liked it so much.

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Couple • Australia • Apr 2026

exceptional

10.0

amezing service location n food n rooms all perfect

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Solo traveler • United Kingdom • Mar 2026

Poor Hospitality Experience

2.0

Worst and arrogant staff, says no to everything.No seating area in the lobby for people waiting for someone who is staying in the hotel. The only seating area available in the lobby is actually a cafe where if you sit, the waitress will keep coming until you order something or leave eventually. They won’t let you sit in peace.To all the people and tourists out there, please do not book this property. There are better hotels with better services and staff.

Gautam Seth •

Solo Traveller • Mar 2026

Poor Service Experience

2.0

I would like to share some constructive feedback from my experience at The Leela Gurgaon during a conference held at the property. I requested temporary storage of a bag, which was declined outright. There was no explanation provided and no effort made to explore possible alternatives, which was disappointing given the context.Additionally, when the staff consulted the manager on duty, his body language and demeanor appeared dismissive and unapproachable. This made the interaction uncomfortable and conveyed a lack of willingness to engage or assist. There was no acknowledgment of the inconvenience caused.For a hotel positioned in the luxury segment, guest interactions’especially around simple requests’are an important opportunity to demonstrate hospitality. A more empathetic approach, clearer communication, and a service-oriented mindset would significantly improve the overall guest experience.

Raghav Yadav •

Business • Feb 2026

Cozy Courtyard Apartment

10.0

Stayed at room no 284 at Residences on 2 nd floor. It was two bedroom apartment with very cute and well equipped kitchen and 2 bathrooms with shower and bathtub. View of courtyard from windows were amazing. Food for also delicious. Ambience mall is just next door. You can go shopping at your leisure.

Dr Manila Jain Kaushal •

Solo Traveller • Jan 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Allergy-free rooms

Non-smoking rooms

Paid parking

Private Check-in/out

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

LAN Internet access

Air-conditioned rooms

Daily housekeeping

Sauna

Kitchen

First Aid kit

Hand sanitiser

Ironing facilities

Liquor

Mini bar

Safe box

Snacks or fruits

Television

Safety Deposit Box

amenity
Bathroom

Bathtub

Shower

amenity
Family and kids

In-house babysitter

Kids club

Kids' meal

amenity
Transfers and transport

Onsite car parking

Airport transfer

Electric Vehicle Charging Station

Bicycle parking

Car rental service

Shuttle service

Taxi/Cab service

Paid parking

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

Happy Hour

Vending Machine

Water Bottles

In-Room Breakfast

Liquor

Snacks or fruits

Kitchen

amenity
Activities and sports

Pool with View

Hot Tub

Fitness Centre

In-House Golf Course

Kids' swimming pool

Bicycle Rental

Bicycles

On-Site Entertainment

Ticket Services

Tours

Yoga Room

BBQ Facility

Spa/sauna

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Terrace

Laundry Service

ATM

Contactless Check-in/Check-out

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Grooming

Invoice Provided

Library

Salon

Shops

Smoke-Free Property

Smoking Area

Concierge

Steam room

Air conditioning in Public Area

amenity
Accessibility

Elevator access

On-site accessible restaurants / lounges

Wheelchair-accessible

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Car parking slots - 300
  • Number of floors - 6
  • Number of rooms - 411

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Frequently Asked Questions when booking The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

What is the location of The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is located at National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Gurgaon, 122002.

What is the check-in and check-out time at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary?

The standard check-in time at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary.

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