The Manohar

I would like to place on record my sincere appreciation for the exceptional hospitality and outstanding facilities provided by the hotel during my entire duration of stay. The overall experience was extremely pleasant and comfortable.The professionalism, courtesy, and prompt assistance extended by the staff were truly commendable. The rooms were well-maintained, the amenities were excellent, and the overall ambience of the hotel reflected a high standard of service and care for guests.Every aspect of the stay was handled with great attention to detail, ensuring a smooth and enjoyable experience throughout. Such dedication and commitment to guest satisfaction deserve special appreciation.I convey my heartfelt thanks to the entire hotel team for their warm hospitality and for making my stay truly memorable.

The hotel is not what it looks on the website,1. Old property some plug points don't work2. We are in the age of AI, I don't know what type of AC has rotary switch to turn it ON3. Flooring is rugged and it needs a uplift4. No hangers provided despite request5. No mini bar6. Room is not speck clean as it has to be7. Outdated old towelsFor the tariff you charge, please put the message online that you are undergoing maintenance.

I must honestly say that while this property benefits greatly from its prime location and competitive pricing, the overall experience was severely ruined by the unprofessional behavior of the staff.From the moment of check-in, the attitude of the front desk staff was extremely disappointing. They were arrogant, dismissive, and showed little interest in assisting guests properly. Basic hospitality and courtesy were completely lacking. The situation became so uncomfortable that I had to request to speak with the manager. Unfortunately, even the duty manager appeared inexperienced and unable to handle the situation effectively, which only added to the frustration.The condition of the room was another major concern. It was clearly not cleaned properly prior to our arrival. Only after i pointed it out did housekeeping come to address the issue. While cleaning, the housekeeping staff themselves found two cockroaches in the room, which is completely unacceptable for any hotel, regardless of its category. Cleanliness is a fundamental expectation, and this fell far below acceptable standards.It is truly disappointing because the property has excellent potential due to its location and pricing. However, poor service standards, lack of professionalism, and hygiene issues significantly overshadow any positives. I hope management takes these concerns seriously and works towards improving staff training and housekeeping standards, as the property deserves much better representation.

Nothing about the Hotel is as advertised. It's currently under renovation and the rooms are as old as the hotel i.e. 35 years old. And expect that reply from the reception. It's dusty It's dungy It's scary, straight from a Hitchcock movie. Strict rules on Swiggy / Zomato but have no great meals options. Skip the complementary breakfast to have a good morning.

Had a very smooth stay at The Manohar recently. As a business traveler, I really appreciate efficiency, and the front desk team here is top-notch. Check-in was fast, they had all my details ready to go, and they even offered some great local dining tips. The staff is professional without being stuffy. I’ll definitely be booking here again for my next trip.