The Metro International Hotel

My experience at The Metro International Hotel was very disappointing. I reserved a room for two guests via Booking.com, but the staff at the hotel were rude and unprofessional. A person who was just visiting briefly with me, not staying overnight, was denied entry without any clear explanation or proper communication. Because of the hotel's behavior, I had to cancel my booking immediately without using the room, yet I was still charged the full amount as a cancellation fee. The main problem was the staff's attitude and the unclear visitor policy. If there are such restrictions, they should be clearly stated before booking, not enforced after guests arrive. I would not recommend this hotel based on my experience.

The room was the worst, the bed was uncomfortable for sleeping. They only provided one towel and one soap, regardless of how many people were staying. The AC didn't work for 8 hours after we checked in. We brought our own Red Bull from outside and just asked them to keep it in their fridge, but they accused us of taking their Red Bull. There were cockroaches on the bed and floor. The AC room cost 2000/-. My small advice is to think carefully before booking this hotel to avoid regrets later.

This is the worst place to stay in Hyderabad. The rooms are filthy, the bedsheets are ripped, and there is no complimentary drinking water. The bathroom is disgusting, resembling a place for vomit. The entire stay felt like a nightmare.

Not much good hotel not recommended for neatness and hygiene.

ixigoer •

Couple • India • Apr 2026

Outstanding service with very welcoming staff