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Rooms & Guests
The Urban Heights
3rd Floor, Chauhan's Building, Income Tax Office, Besides, Shanti Nagar, Chhatarpur, , Madhya Pradesh 471001, 471001
Hotel The Urban Heights is among the luxurious hotels in Chhatarpur featuring 28 luxurious rooms and suites with all modern amenities.
Popular Facilities
CCTV camera installed inside/outside hotel premises
Refrigerator
Alarm clock
Heating
Telephone
Television
Deluxe Room
Breakfast
Complimentary Wifi
+ ₹225 taxes and fees, per night, per room
8.5
Excellent
•235 reviews
High-quality service and comfortable rooms praised.
Guest as saying
8.5
Excellent
235 Users
Guest Impressions
Guests appreciate the scenic rooftop dining and convenient location.
Some guests found the staff helpful, but service inconsistency noted.
Clean rooms and good bathroom facilities appreciated by solo travelers.
Cleanliness
10.0
Rooms and bathrooms are maintained clean and hygienic.
Room Comfort
10.0
Rooms are comfortable and well-furnished, suitable for solo travelers.
Staff
8.0
Courteous, helpful staff with some inconsistent service experiences.
Location
7.3
Very accessible and conveniently located near major attractions.
Value for Money
6.5
Affordable options with mixed reviews on service quality.
Food
6.0
Food is tasty with a rooftop dining experience, though quality varies.
Total Reviews
Pleasant Dining Experience
8.0
Rooftop dining is very nice. Food is good but Paneer quality can be improved. The servers are very cordial and place is very accessible.
Deep Ved •
Solo Traveller • Feb 2026Disappointing Stay Overall
2.0
Very low quality staff .. there is nobody to listen.... 0 costumer service only view and location is good . So cheep quality. Food even. White sauce pasta is feel like eating raw pasta . Nothing is good here...
Harshika Mishra •
Solo Traveller • Feb 2026Outstanding Comfortable Stay
10.0
My stay at The Urban Heights Chha... was fantastic! ’’ The rooms were immaculate and comfortable, and the service staff went above and beyond to make me feel welcome. ’’ Plus, the location was incredibly convenient. Absolutely loved it! ’
Sourabh Jain •
Solo Traveller • Feb 2026Fantastic Comfortable Stay
10.0
My stay at The Urban Heights Chha... was fantastic! ’? The rooms were immaculate and comfortable, and the service staff went above and beyond to make me feel welcome. ’? Plus, the location was incredibly convenient. Absolutely loved it! ’
Sourabh Jain •
Solo Traveller • Feb 2026Exceptional Service and Food
10.0
The service of this hotel is top class. All the staff are very courteous, polite and helpful. Food is also very tasty. Roof top restaurant is a cherry on the top. Highly recommended.
Javed ansari •
Solo Traveller • Jan 2026Hotel Facilities
Safety and security
CCTV camera installed inside/outside hotel premises
Room amenities
Refrigerator
Alarm clock
Heating
Telephone
Television
Kitchen
Electric kettle
Refrigerator
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 12:00 PM
Check-in
12:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Property Information
- Number of floors - 28
- Number of rooms - 3
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Frequently Asked Questions when booking The Urban Heights
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