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Grand Heritage Narmada Jacksons

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South Civil Lines, Beside Petrol Pump, Govindh Bhavan Colony, Jabalpur, 482001

Exterior view
Lobby
60+ Photos

Top-Rated Restaurant

Exceptional food quality with a wide variety of delicious options.

Excellent Service

Staff are friendly and go above and beyond for guests.

Prime Location

Conveniently located near the railway station and major attractions.

Grand Heritage Narmada Jacksons offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Jabalpur.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Grand Heritage Narmada Jacksons, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Grand Heritage Narmada Jacksons provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by stopping at massage, salon, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Indoor Swimming Pool

Indoor Swimming Pool

Internet services

Internet services

Continental Breakfast

Continental Breakfast

24*7 Room Service

24*7 Room Service

Hot Spring Bath

Hot Spring Bath

Bar

Bar

Grand Room
Recommended Deal

Grand Room

Free Cancellation

Complimentary Wifi

₹4,445

+ ₹625 taxes and fees, per night, per room

8.0

Excellent

93 reviews

85% positive reviews in last 3 months

Guest as saying

Best hotel with tasty food and courteous staff all in all its a 5 star property

Flag

Couple • India • May 2026

The service is par excellence. Hats off to the hospitality extended by their General Manager Mr. V Jayachandran Pillai

NK Rai •

Solo Traveller • Feb 2026

Very clean & spacious rooms. Prompt service. Good food. Staff will expect tip and barely move until you pay tip.Overall really good property.

Abhishek kumar •

Solo Traveller • Jan 2026

Explore the Area

South Civil Lines, Beside Petrol Pump, Govindh Bhavan Colony, Jabalpur, 482001

Around the property

    Jabalpur Junction Railway Station

    0.78 km

    narmada river puja

    4.69 km

    Balancing Rocks

    4.85 km

    South Avenue Mall

    4.93 km

    Dumna Nature Reserve

    5.96 km

    Madan Mahal

    6.1 km

    Pisanhari Ki Madiya

    7.72 km

    Tilwara Ghat

    10.3 km

    Jabalpur Airport

    10.46 km

    Marble Rocks at Bhedaghat

    16.78 km

8.0

Excellent

93 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

70% of users were happy with the location near the highway.

Guests appreciated staff for their good service.

Food

10.0

Diverse and delicious menu catering to various tastes.

Staff

10.0

Friendly and attentive service enhancing guest experiences.

Cleanliness

10.0

High standards of cleanliness maintained throughout the hotel.

Room Comfort

10.0

Well-furnished rooms with modern amenities for relaxation.

Value For Money

10.0

Competitive pricing for quality services and prime location.

Location

8.7

Prime location near attractions and business hubs.

Total Reviews

All Reviews (10)
Couple (2)
Solo Traveller (4)
Family (3)
Group (1)

Exceptional

10.0

Best hotel with tasty food and courteous staff all in all its a 5 star property

Flag

Couple • India • May 2026

Outstanding Hospitality

10.0

The service is par excellence. Hats off to the hospitality extended by their General Manager Mr. V Jayachandran Pillai

NK Rai •

Solo Traveller • Feb 2026

Good Stay Despite Tipping

10.0

Very clean & spacious rooms. Prompt service. Good food. Staff will expect tip and barely move until you pay tip.Overall really good property.

Abhishek kumar •

Solo Traveller • Jan 2026

Booked With Regret

2.0

The Hotel Management were extremely rude.I booked the hotel from Ixigo and my booking details stated that the checkout time was 12pm and when i reached the hotel the management right away stated that the checkout time was 10am and if I had a problem with that I should cancel my booking.That was not at a way to speak with a guest.I book a hotel prior to arrival for a hassle free experience and I dont spend my money to listen to such rude behaviour and I want to report this issue to the highest level as I felt extremely disrespectful after booking the detail.I have multiple other ways to stay but I chose IXIGO with a sense of trust instead I experience such situations.

Flag

Bhanu Metla •

Couple • India • Nov 2025

Parking Frustration at Hotel

8.0

I had been there to attend a marriage party. Every time I visit, I find it difficult to park my 4 Wheeler. Though in their site velet parking is available but I never find any desk at gate who arranges valet parking. Though it's rated as 5 star hotel but no parking is available. You have to park your vehicle on road side and walk down to a long distance to reach the hotel. It's very surprising. Management should look into this.

Shekhar Ganguly •

Solo Traveller • Nov 2025

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Sauna

Executive Lounge access

Alarm clock

Cupboard

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Linens

Mirror

Seating area

Shelf for clothes

Slippers

Staircase access

Study table

Tea/Coffee maker

Telephone

Wake-up call

Safety Deposit Box

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Play area

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Continental Breakfast

24*7 Room Service

Bar

Coffee Shop

In-Room Breakfast

amenity
Activities and sports

Indoor Swimming Pool

Hot Spring Bath

Fitness Centre

Kids' swimming pool

Ticket Services

Tours

Spa/sauna

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Meeting/Banquet Facilities

Luggage Storage

Laundry Service

Locker

ATM

Contactless Check-in/Check-out

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Grooming

Heating in Public Area

Postal Service

Salon

Smoking Area

Concierge

Air conditioning in Public Area

Free car parking

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Common Area Disinfection (Daily)

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 10:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Car parking slots - 10
  • Number of floors - 4
  • Number of rooms - 60

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Frequently Asked Questions when booking Grand Heritage Narmada Jacksons

What is the location of Grand Heritage Narmada Jacksons?

Grand Heritage Narmada Jacksons is located at South Civil Lines, Beside Petrol Pump, Govindh Bhavan Colony, Jabalpur, 482001.

What is the check-in and check-out time at Grand Heritage Narmada Jacksons?

The standard check-in time at Grand Heritage Narmada Jacksons is 12:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Grand Heritage Narmada Jacksons.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Grand Heritage Narmada Jacksons.

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