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Townhouse Hill Cart Road Siliguri

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JL NO. 110 (NEW 88) SILIGURI, 734001

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Experience an abundance of unparalleled facilities and features at Townhouse Hill Cart Road Siliguri.Maintain seamless communication using the complimentary Wi-Fi at hotel.Reception assistance is offered at the hotel featuring luggage storage.Craving relaxation? Make the most of your stay at the Townhouse Hill Cart Road Siliguri with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. At Townhouse Hill Cart Road Siliguri, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Classic Double or Twin
Recommended Deal

Classic Double or Twin

Free Cancellation

Book with ₹0

₹1,946

+ ₹278 taxes and fees, per night, per room

5.8

Pleasant

•

256 reviews

100% ratings above 3, but negative service and hygiene feedback

Guest as saying

This was the worst hotel stay of my life. And the Bengali boy at the reception was extremely arrogant and behaved very unprofessionally. The hotel didn’t look like the photos at all. Room was extremely dirty and unhygienic. Worst experience ever

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Solo Traveller • India • Oct 2026

Nice

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Business • India • Oct 2026

I had a deeply disturbing experience here. I booked a pre-paid, non-refundable two-night stay through Agoda, but the online photos are completely misleading. The property is incredibly shabby and far worse than cheaper budget hotels.The Room Horrors:• Filthy & Mouldy: The sheets were dirty, the AC was broken, the walls had holes, and they were covered in thick mould.• Unsafe: The curtain rod was broken and there was no window curtain, leaving me exposed and feeling completely unsafe. The intercom was not working, no basic amenities. Zero Help or Support:The staff showed me other rooms, but they were in the same terrible condition. They had no better rooms for an upgrade. When I asked for a refund due to the unlivable conditions, the receptionist refused and told me to contact the booking platforms.I spent hours late at night calling Agoda Customer Service, OYO, and the Property Manager. Every single party completely failed to resolve the issue.Left with no choice, I checked out in the middle of the night with no refund whatsoever. Do not trust the pictures online, avoid this nightmare property at all costs.

Flag

Solo Traveller • India • Oct 2026

Explore the Area

JL NO. 110 (NEW 88) SILIGURI, 734001

Around the property

    Kanchenjunga Stadium

    0.26 km

    Shoppers Stop

    1.82 km

    The Science City

    2.36 km

    Coronation Bridge

    3.28 km

    ISKCON Temple

    3.34 km

    New Jalpaiguri Railway Station

    4.03 km

    Cosmos Mall

    6.55 km

    Sed-Gyued Monastery

    8.06 km

    Bagdogra Airport

    10.35 km

    Bhadrapur Airport

    38.05 km

5.8

Pleasant

256 Users

Guest Impressions

spotlight icon

Guests report poor staff cooperation and lack of assistance.

Rooms have unpleasant moisture and bad odors throughout.

Hotel mainly used by locals for private events, not families.

Food

10.0

No positive feedback on food or dining services.

Room Comfort

7.7

Rooms are uncomfortable due to bad smell and dampness.

Staff

5.9

Staff are reported as non-cooperative and unhelpful.

Location

5.9

Location mainly serves locals for special occasions.

Cleanliness

5.9

Rooms have persistent moisture and bad odors.

Value for Money

5.9

Value is low due to poor service and room conditions.

Total Reviews

All Reviews (10)
Solo Traveller (8)
Business (1)
Couple (1)

Acceptable

2.4

This was the worst hotel stay of my life. And the Bengali boy at the reception was extremely arrogant and behaved very unprofessionally. The hotel didn’t look like the photos at all. Room was extremely dirty and unhygienic. Worst experience ever

Flag

Solo Traveller • India • Oct 2026

Nice

10.0

Nice

Flag

Business • India • Oct 2026

Really horrible experience!!! Would not recommend to anyone.

2.0

I had a deeply disturbing experience here. I booked a pre-paid, non-refundable two-night stay through Agoda, but the online photos are completely misleading. The property is incredibly shabby and far worse than cheaper budget hotels.The Room Horrors:• Filthy & Mouldy: The sheets were dirty, the AC was broken, the walls had holes, and they were covered in thick mould.• Unsafe: The curtain rod was broken and there was no window curtain, leaving me exposed and feeling completely unsafe. The intercom was not working, no basic amenities. Zero Help or Support:The staff showed me other rooms, but they were in the same terrible condition. They had no better rooms for an upgrade. When I asked for a refund due to the unlivable conditions, the receptionist refused and told me to contact the booking platforms.I spent hours late at night calling Agoda Customer Service, OYO, and the Property Manager. Every single party completely failed to resolve the issue.Left with no choice, I checked out in the middle of the night with no refund whatsoever. Do not trust the pictures online, avoid this nightmare property at all costs.

Flag

Solo Traveller • India • Oct 2026

Acceptable

4.4

Dont book the room...the picture and the room is completely diff and the manager there is so proud to say it...room was full of damp,unchanged bedsheets n pillowcover, shower not working and very arrogant manger....staff was good n cooperative.

Flag

Solo Traveller • India • Oct 2026

Terrible

3.2

It's better to spent night in railway station, so dirty bad, no cleaning, no water bottle, no snakes, no window, no hanger, no towel nothing is there

Flag

Couple • India • Oct 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Intercom

Private Check-in/out

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Bedside socket

Cleaning supplies

Cupboard

Dustbins

Fan

First Aid kit

Hand sanitiser

Linens

Marbled/tiled floor

Mirror

Seating area

Shelf for clothes

Study table

Telephone

Wake-up call

Window

amenity
Bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

24*7 Room Service

Water Bottles

amenity
Services and conveniences

Luggage Storage

Contactless Check-in/Check-out

Food Delivery

Air conditioning in Public Area

amenity
Accessibility

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

Hand sanitiser

First Aid kit

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Check-in until - 14:00
  • Number of rooms - 1

Frequently Asked Questions when booking Townhouse Hill Cart Road Siliguri

What is the location of Townhouse Hill Cart Road Siliguri?

Townhouse Hill Cart Road Siliguri is located at JL NO. 110 (NEW 88) SILIGURI, 734001.

What is the check-in and check-out time at Townhouse Hill Cart Road Siliguri?

The standard check-in time at Townhouse Hill Cart Road Siliguri is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Townhouse Hill Cart Road Siliguri.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Townhouse Hill Cart Road Siliguri.

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