Van Chhavi Resort

Our stay was fantastic, and we would strongly suggest this place to all. The team was exceptionally friendly, supportive, and caring during our entire stay — their heartfelt greeting made us feel valued from the beginning. The cuisine was superb, and the service overall was outstanding. This resort is a perfect choice for anyone seeking a peaceful and unforgettable escape. We loved our experience here and plan to return for sure! Strongly recommended! 👍

The rooms smelled bad and had lizards, making them uninhabitable. When we requested a room change, the staff rudely claimed no other rooms were available. After much arguing, they gave us another room that didn't smell, but the flush didn't work and there were many lizards. The bedsheets had lizard droppings. Within 5 minutes of arriving, the power went out. Staff kept saying it would return in 5-10 minutes, but it lasted over 45 minutes, and they were very rude and unprofessional. We had to forfeit our deposit and check out immediately due to the frustrating and disgusting experience. Additionally, their game zone was in terrible condition with everything broken. Do not book this place; it is not worth it.

We visited Van Chhavi Resort today and sadly, our experience was quite unsatisfactory, mainly due to the hospitality and how the staff dealt with our issues. We arrived around 3:30 PM and checked in, but the room had a strong unpleasant odor that made it uncomfortable. We asked for a room change, but were initially told no other rooms were available. Only after contacting the owner directly did the staff arrange a different room. While we appreciate the eventual change, it was frustrating that our concern was not properly addressed initially. Later, at lunch, many menu items were unavailable, so we had to choose from limited options. During lunch, the power went out, which was a bigger problem since we were traveling with a 2-year-old who was very hot and crying. We repeatedly asked staff to restore power or assist, but were told it would return in "10 minutes" for nearly an hour with no clear updates or urgency, despite our child's discomfort. Frustrated, we decided to leave the resort. When we informed staff, their behavior became rude and unwelcoming, worsening our disappointment. The main issue was not just the room, food, or power outage individually, but the poor hospitality and handling of our concerns. Traveling with a small child requires basic understanding, communication, and help. We had hoped for a pleasant stay, but the overall experience was disappointing. Occasional problems can happen, but how staff respond is what matters, and here the resort fell short. I hope management takes this feedback seriously to improve staff behavior, communication, guest service, room quality, food availability, and emergency support during outages. Good hospitality can help guests overlook minor issues, but poor hospitality can ruin the experience.

Good. Please enhance the quality of the food.

Wonderful experience amidst nature, breathtaking views.Staff was helpful and superb hospitality.I would give a 10/10 in overall experience.Lifetime memories created!!