juSTa Alwarbagh Sariska

The location, facilities, rooms are good. Only issue was we found the employees bit understaffed hence leading to very slow service in every aspect (Room service, restaurant service, etc) Rest is fine. One can plan a visit on weekends if you are ok with bit slow service.

Family • India • Aug 2026

Not a maintained resort and not professionally managed Food is average and highly priced Reception very poor

Couple • India • Aug 2026

It was pleasant stay

Couple • India • Aug 2026

This was honestly one of the worst hotel experiences I have ever had. I came here with my family and two children expecting a comfortable stay, and instead we have spent our time dealing with one problem after another.To start with, the rooms were horrible. Paint was literally peeling off the walls. The coffee sachets were extremely limited, there was only one option for tea, and even the refrigerators were switched off. You pay for a hotel stay and expect basic things to work—here, even that seemed like too much to ask.The bathrooms were no better. The hand shower was practically falling off, and basic toiletries like soap were not even properly replenished. It was uncomfortable, unhygienic and honestly embarrassing for a property charging what it does.Then came the food. We had specifically paid for a full-board package covering breakfast and dinner. What did we get? More or less the same food every single day, with practically no choice. There was just one non-vegetarian option despite us clearly communicating our requirements beforehand. The quality was poor and the whole experience made us feel as though we were being treated like third-rate guests despite having paid in full.And then, to make an already terrible stay even worse, the hotel gave the property to a group that started blasting loud DJ music at 7:30 in the morning. Imagine being on a family holiday, trying to sleep, and being woken up by DJ music because the hotel has decided that a group booking is more important than its other paying guests. When we complained, the response was essentially, “It’s a group, sir, we’ll have to adjust.”Why should we have to adjust? We paid to stay at the hotel too. We should have been told before check-in that a large group event was taking place and that our peace and comfort would be compromised.Even at dinner, the situation was ridiculous. The staff would literally hide the non-vegetarian food because, as they explained, “दूसरा ग्रुप जैन है.” If there was a Jain group with specific dietary requirements, that is perfectly fine—but why was this not communicated to us beforehand? We could have simply chosen not to stay here.We paid extra for a full-board, food-inclusive stay and got poor food, almost no choice, terrible room conditions, badly maintained bathrooms, inadequate amenities, and then had our peace destroyed by loud music early in the morning.This was not a holiday. It was an ordeal.I am extremely disappointed and genuinely feel that we have wasted our money and our family holiday on this property. I want a full refund. The management needs to take responsibility for the absolutely horrible experience inflicted on paying guests.Honestly, if someone asked me whether they should stay here, my answer would be very simple: stay away. There are plenty of better ways to spend your money and your holiday than suffering through this place.

Family • India • Aug 2026

Nice experience with improved service