Vasu Inn - Rooms in Valparai

To enjoy a scenic view, choose the 3-bed sharing rooms.

- The location is fantastic, offering a lovely view. - We reserved two rooms. One was spacious and outstanding, but the other was quite small, making us feel a bit confined. I believe only that particular room had this problem. - The environment is quiet, ideal for a restful stay. - The receptionist was courteous and modest. - We used the larger room for our gathering, and it provided ample space. - Apart from the size issue in one room, we had no other complaints. - Overall, it was a very pleasant stay. Suitable for families and couples.

There were 4 of us women travelers. I really enjoyed staying in the Premium Triple room. We spent 2 days in Valparai, and the weather along with the balcony view was stunning. The management was helpful by providing information about the locations and best times to visit. They also assisted us with arranging food to our room. I suggest this place for families, friends, and solo women travelers looking for a peaceful and memorable experience.

Our stay was very disappointing and not worth the ₹2,800 we paid. We arrived in Valparai at 7:30 AM and went sightseeing since check-in was at 1 PM. We called ahead and were told to come around 12:30 PM for a possible early check-in. When we arrived around 12:22–12:25 PM, it was hard to find the property and the manager was initially unreachable. Upon arrival, the manager said renovations were ongoing and asked us to leave and come back at 1 PM. We had our baby with us in the heat and only asked for a place to sit or change the baby, but the manager raised his voice and argued even though we came at the instructed time. The situation was so upsetting that I cried and my baby cried too. My husband even mentioned calling the police. Thankfully, a cleaning staff member intervened and helped calm things down. The room was disappointing despite being called "Premium": it was small, average for the price, had old bedsheets, blackout curtains that didn’t block light well, no Wi-Fi despite it being advertised, and only one bath towel for two adults and a baby. Parking was said to be available but we were not allowed to park inside while other guests did. Only two bars of soap were provided, no toothbrushes or other toiletries. The water heater was very slow, taking a long time to heat water. There was no kitchen facility and no nearby food options, requiring a 10-minute walk. The next morning, we were called at 9 AM and asked why our car wasn’t visible and if we were still in the room, even though checkout was later, which felt like pressure to leave early. The only positive was the cleaning staff member who helped during the conflict. Overall, poor communication, bad customer service, lack of advertised amenities, and an average room sold as premium made this stay very disappointing. We strongly do not recommend this property, especially for those traveling with a baby or expecting the advertised facilities.

Our stay was extremely unpleasant, and *** was completely unjustified for what we received.We reached Valparai at 7:30 AM and went sightseeing since check-in was at 1 PM. We called the property beforehand, explained that we had already reached Valparai, and were asked to reach around 12:30 PM, with the assurance that they would check about early check-in.We reached around 12:22–12:25 PM, but finding the property was difficult. As new drivers on the hill roads, we needed assistance, but the manager was initially unreachable. Once we reached, he told us renovations were happening and asked us to leave and return at 1 PM. We had our baby with us in the intense heat and only requested somewhere to sit or change the baby. Instead, the manager raised his voice and argued with us despite us arriving at the time we had been instructed to. The situation became so distressing that I ended up crying and my baby started crying too. My husband even had to mention calling the police. Thankfully, another staff member who cleans the rooms stepped in, calmed the situation and helped us.The room was equally disappointing:Marketed as a “Premium” room, but there was absolutely nothing premium about it.Very small and completely average for the price.Old-looking bedsheets.Blackout curtains that did not properly block the light.No Wi-Fi, despite the booking listing internet access. My husband had work that night and could not work properly.Parking was advertised as available, but we were not allowed to park inside while other guests were. We had to leave our car outside. They said park it at night, in the night they made all other guest park the car and made us intentionally park outside.Only one bath towel for two adults and a baby.Only two bars of soap were provided as toiletries—no toothbrushes or other basic toiletries.The water heater was painfully slow, taking an extremely long time to provide even half a bucket of hot water. For two people to bathe, we would have needed to spend nearly 40 minutes just waiting for hot water.No kitchen facility. They gave us a kettle not even basic tea or coffee or milk powder. I wonder how they add premium tag without even what a any decent basic stay cover.No convenient food option nearby; we had to walk around 10 minutes to find one.The next morning, at around 9 AM, we were called and asked why our car wasn't visible and whether we were still in the room because it was locked, despite checkout being later. This felt unnecessary and made us feel as though we were being pressured to leave early.The only positive was the cleaning staff member who stepped in and helped us when the situation escalated.Overall, this stay had poor communication, unacceptable customer service, inadequate facilities, unavailable advertised amenities and an average room being sold as premium. For ***, we felt completely disappointed.Strongly NOT recommended. Especially avoid this property if travelling with a baby or expecting the facilities advertised in the booking.

ixigoer •

Couple • India • Sep 2026