Aura Airport Hotel
Airport Road, 683589
Aura Airport Hotel provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Kochi. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel.The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay.At Aura Airport Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to bottled water.It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience.
Popular Facilities
LAN Internet access
Room Service
Facilities for Differently-Abled Guests
Air-conditioned rooms
Daily housekeeping
24*7 Security
Deluxe
Parking
Book with ₹0
+ ₹343 taxes and fees, per night, per room
8.3
Excellent
•202 reviews
Guest as saying
Very disappointing experience — not worth the moneyI had a very disappointing experience at Kent Baywatch Suites. I booked a lake-view room through Agoda, and although the room itself was the same room that accommodates up to two adults, I was charged an additional xxx for my partner because the booking showed one adult. What was especially frustrating was that the additional amount did not include breakfast.Because of a separate date mistake with another booking, I had already ended up paying for another night, so I was already spending a significant amount. In the end, I paid around xxx for a very short stay of only a few hours, which felt extremely unreasonable and another xxx for the date mistake The communication at the reception was also frustrating. I repeatedly asked if I could speak with a manager or if there was any way to resolve the situation, but I was simply told that nothing could be done. I also spent a long time trying to get help through the booking platform.Additionally, some of the amenities advertised with the room, including bathrobes, were not available.Mistakes can happen while making bookings, and I accept my responsibility for the date mistake. However, I expected better customer service, clearer communication about additional charges, and better attention to the amenities advertised.Overall, the experience was stressful and disappointing, and I personally don’t feel the amount I paid was justified by the service or facilities provided. I hope the management takes this feedback seriously and improves its customer service and transparency regarding room occupancy and additional charges.
Our stay was pleasant.
Near the airport. Short distance to the metro station. Availed airport drop off and late check out for additional charge. Recommended. 👍🏻
