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Central Hill Resort - The Mall Road

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Down The Mall Road, Opp. Super Market, 31-A, National Highway., 737101

Banquet hallExterior view
44+ Photos

Prime Location

Conveniently located near MG Marg, ideal for exploring Gangtok.

Friendly Staff

Staff are helpful and polite, enhancing the overall experience.

Value for Money

Affordable rates for a comfortable stay in a prime location.

Central Hill Resort - The Mall Road provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Gangtok.Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Central Hill Resort - The Mall Road.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay.At Central Hill Resort - The Mall Road, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker.Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Central Hill Resort - The Mall Road, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! Central Hill Resort - The Mall Road offers an array of culinary choices, featuring kosher and halal alternatives.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Super Deluxe Room
Recommended Deal

Super Deluxe Room

Non-refundable

Parking

Free WiFi

₹601

+ ₹116 taxes and fees, per night, per room

6.7

Good

1753 reviews

74% positive reviews in last 3 months

Guest as saying

It’s not good for family trip or couple trip worst experience lift was nog working.I stay 2 days when i need help sometimes i called but not picked up the call Tv was not working not good services horrible experience rooms smell like phenyl.

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Family with young children • India • Jun 2026

Just in a word worthless.

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Family with young children • India • Jun 2026

Having 5th floor without lift 😬😬

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Family with young children • India • Jun 2026

Explore the Area

Down The Mall Road, Opp. Super Market, 31-A, National Highway., 737101

Around the property

    Lal Bazar

    0.07 km

    Enchey Gompa Monastery

    0.12 km

    Do Drul Chorten Stupa

    0.12 km

    MG Marg Market

    0.17 km

    Thakurbari Temple

    0.18 km

    Golden Tips Tea Shop

    0.24 km

    Urban Family Welfare Center

    0.42 km

    Handicraft Emporium

    0.49 km

    Namgyal Institute of Tibetology

    0.53 km

    Royal Palace

    0.53 km

6.7

Good

1k+ Users

Guest Impressions

spotlight icon

Guests appreciate the central location for easy access.

Staff are friendly and helpful, enhancing the stay.

Cleanliness and maintenance need significant improvements.

Location

7.4

Prime location near major attractions and transport links.

Food

7.0

Food quality is decent but lacks variety in options.

Staff

6.6

Friendly and helpful staff enhance the guest experience.

Value for Money

6.3

Affordable rates for a central location and basic amenities.

Cleanliness

5.7

Cleanliness standards need improvement for guest satisfaction.

Room Comfort

5.3

Rooms are comfortable but may require better maintenance.

Total Reviews

All Reviews (10)
Family with young children (4)
Group (3)
Couple (3)

Acceptable

3.2

It’s not good for family trip or couple trip worst experience lift was nog working.I stay 2 days when i need help sometimes i called but not picked up the call Tv was not working not good services horrible experience rooms smell like phenyl.

Flag

Family with young children • India • Jun 2026

Just wastage of money

3.6

Just in a word worthless.

Flag

Family with young children • India • Jun 2026

Acceptable

3.6

Having 5th floor without lift 😬😬

Flag

Family with young children • India • Jun 2026

Very bad hotel

2.0

Very bad hotel room & parking is short staff behaviour is not acceptable

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Group • India • Jun 2026

Excellent stay at the hotel

9.2

This hotel location is excellent as it's very well connected to the Supermarket, Lal Market and walking distance from MG Marg. One can get Taxi at any time during the day and till late at night. The food is very tasty and prepared as per the guest's preference. Overall a very pleasant stay at the hotel with our four year old daughter

Flag

Family with young children • India • Jun 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Non-smoking rooms

Private Check-in/out

Smoking allowed

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

Alarm clock

Bedside socket

Blackout curtains

Cupboard

Dustbins

Electric Blanket

Fan

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Linens

Marbled/tiled floor

Mirror

Shelf for clothes

Sleep comfort products

Soundproofing

Staircase access

Study table

Tea/Coffee maker

Telephone

Wake-up call

Window

Wooden floor

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Free car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Water Bottles

In-Room Breakfast

amenity
Activities and sports

Game room

Ticket Services

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Newspaper

Elevator access

amenity
Languages spoken

English

Hindi

Nepali

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Terrace

Laundry Service

Doorman

Dry-Cleaning

Food Delivery

Heating in Public Area

Library

Smoking Area

Free car parking

Concierge

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

Hand sanitiser

First Aid kit

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-3 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Distance from city center - 1.0 km
  • Travel time to airport (minutes) - 240
  • Year property opened - 2000
  • Number of floors - 4
  • Room voltage - 220
  • Number of rooms - 28
  • Airport transfer fee - 3000 INR
  • Most recent renovation - 2014
  • Number of restaurants - 1

Property Announcements

  • All the staffs are vaccinated.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Central Hill Resort - The Mall Road

What is the location of Central Hill Resort - The Mall Road?

Central Hill Resort - The Mall Road is located at Down The Mall Road, Opp. Super Market, 31-A, National Highway., 737101.

What is the check-in and check-out time at Central Hill Resort - The Mall Road?

The standard check-in time at Central Hill Resort - The Mall Road is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Central Hill Resort - The Mall Road.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Central Hill Resort - The Mall Road.

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