D Courtyard Resort

recently stayed at The Courtyard Resort, Kaziranga Kohora (Rooms no 104 & 105), and it was a terrible experience. The rooms lacked basic cleanliness and freshness. The bathrooms were in a pathetic state’the shower was faulty, and the commode flush was completely out of order.’The biggest disappointment was their unprofessional management and false commitments. At the time of booking, we were clearly assured that breakfast was included in our package. However, the next morning, the staff bluntly refused, claiming it wasn't included. Denying a promised service to a guest like this is completely unacceptable.’The resort owners and management seriously need to look into their staff's communication and poor room maintenance. Highly disappointed and would not recommend this place to anyone. Total waste of money!

I recently stayed at The Courtyard Resort, Kaziranga Kohora (Rooms 104 & 105), and it was a very bad experience. The rooms were not clean or fresh. The bathrooms were in terrible condition—the shower didn't work properly, and the toilet flush was broken. The worst part was the unprofessional management and broken promises. When we booked, we were told breakfast was included, but the next morning the staff refused, saying it wasn't part of the package. It's unacceptable to deny a guest a promised service like that. The resort's owners and management need to improve their staff communication and room upkeep. I am very disappointed and would not suggest this place to anyone. It was a complete waste of money!

Very disappointing experience. The staff refused to accept the Army dependent card and insisted only on Aadhaar card verification. Their behavior was rude and disrespectful during the interaction. Army families should be treated with respect, and staff should communicate politely with customers. I hope the management improves their customer service and staff behaviour

We have been regular visitors here, but sadly the new employees are rude and not polite. This is in May 2026.

A very letdown experience. The staff would not accept the Army dependent card and demanded Aadhaar card verification only. They were rude and disrespectful in their conduct. Army families deserve respect, and staff need to speak politely to guests. I wish the management works on better customer service and staff attitude.