Hotel Arya

This has been the worst hotel experience I've ever had. Although they claim to be a 3-star hotel, I would rate them even lower than 1 star. They invaded our privacy, the food was terrible, and the staff acted rudely as if we were there for free. The manager, Yougendar, was irresponsible. The rooms were very dirty, the washrooms were extremely unhygienic, and there were frequent power outages without any backup. Housekeeping was unresponsive, and the AC was not working. I don't understand how they manage to stay in the hospitality business after giving customers such a traumatic experience. To make matters worse, they entered our room with a master key at 10 am, even though the checkout time is 12 pm, without calling first, completely disregarding our privacy. Be careful when choosing this hotel, as they will ruin your stay and leave you with a distressing experience.

We had a 3 night stay. The manager was courteous and the room was spacious. However, we ran into numerous issues during this relatively short stay. The AC went out of service one entire night, which was quite uncomfortable, given it was peak summer. The next morning there was no hot water in the shower. When the concierge was notified about these issues, they blamed it on power outages/ load shedding. We also faced almost a daily issue with being locked out of room because of a blocked room access key, for which I had to stop by the front desk every time to get it fixed. We expected much better service from a place of Arya's stature and reputation. Overall, pur stay was

ixigoer •

Family • United States • Jul 2026

Excellent,

Pleasant stay with very supportive and cooperative staff, especially at the front desk. Front Office Manager Mr. Amar Verma was courteous, humble, and helpful throughout our visit.Housekeeping staff needs additional training in guest service. Their communication with guests needs improvement, as some staff have come across as rude.Hygiene and cleanliness are very well maintained, and the lounge is very spacious.However, the food and restaurant service require significant improvement.Overall, the property is good, serene, and well-suited for a relaxing stay.

Enjoyable stay with a very helpful and cooperative team, particularly at the front desk. The Front Office Manager, Mr. Amar Verma, was polite, modest, and supportive throughout our time here. The housekeeping team could benefit from more training in guest relations, as their communication sometimes seemed rude. Cleanliness and hygiene are excellently maintained, and the lounge offers plenty of space. On the downside, the food and restaurant service need considerable enhancement. In general, the hotel is nice, peaceful, and ideal for a restful visit.