I had one of the worst experiences ever at this hotel. The stay was absolutely pathetic, especially considering the sky-high price during Janmashtami when rooms were already hard to find.The room they gave us was disgusting’old, dirty, and stinking the moment we entered. The ceiling fan didn’t work, and although it was an AC room, we had no option but to rely on just the AC. The washroom was in a horrible condition’filthy, unhygienic, no proper handwash, and only a tiny piece of soap thrown at us. The shower wasn’t working either, which made the washroom completely useless.Checkout was at 12 pm, but we left by 10 am. At check-in, we were clearly told that even after checkout, we could use the washroom and charging facilities in the evening. But when we returned, the guy at the reception behaved like he was doing us a favor just by sitting there. Arrogant, disrespectful, and full of ego’he flatly refused to let us charge our phone or use the washroom. The way he spoke was absolutely insulting.What’s even worse is the contradiction’the staff member at check-in had assured us that we could use these facilities later, and when we called him, he confirmed it again. Yet the evening receptionist ignored it and continued with his rude behavior, showing zero professionalism and zero manners.This hotel is a complete scam. The reception area is made to look decent just to fool people, but the truth is the rooms are filthy, the washrooms are a joke, and most of the staff are careless and disrespectful. The only decent person was the one at check-in’everyone else ruined our experience.Overall, this was an absolute nightmare’overpriced, unhygienic, and run by staff who don’t value guests at all. I strongly warn others: do not waste your money here.The boy at the reception is the worst part of this hotel. He is arrogant, disrespectful, and full of ego. He has no knowledge of hospitality or even basic manners. He just sits at the reception doing nothing, pretending as if he knows everything, but in reality, he is absolutely useless. His rude and careless attitude completely ruined the experience. A person like him should not even be allowed to deal with guests.
rupa thakur13 •
Solo Traveller • Aug 2025