Hotel Heraa Inn

Worst experience. We were 2 girls and 2 boys so we had booked 2 rooms. And both rooms were horrible. The toilet was very dirty. We found cigarette inside the toilet and inside the dustbin in one of the room. They had sprayed some perfume in the room which was veryyyy strong and no bearable. There was no window mesh to prevent mosquitos also. The bedsheets and pillows were all stained and not clean at all. It was truly a nightmare

Group • India • Apr 2026

This was by far the worst hotel stay I have ever experienced. The room we were given was completely different from what was shown on Agoda. In fact, I had personally requested the hotel staff to share actual photos of the room prior to booking, and they sent the same images that were listed online. However, the reality was entirely disappointing.The room was extremely small, dusty, and poorly maintained. There were stains on the walls that appeared to be blood, and the bed linens were dirty and clearly unwashed. The overall hygiene of the room was unacceptable.The washroom was in an even worse condition. It had a strong, unpleasant odor, a broken commode, and visible stains across the floor, walls, and fixtures. It was evident that basic cleaning and maintenance were being neglected.When we raised our concerns, the staff initially offered to show us other rooms, but every available option was in a similarly unhygienic condition. There was a complete lack of proper upkeep throughout the property.The most disappointing part of the experience was the behavior of the manager. He was rude and dismissive, especially after learning that we had booked the room through Agoda at a discounted rate. He stated that guests booking through Agoda must check out by 11 AM, whereas direct bookings would be allowed a full 24-hour stay. When I pointed out the poor service and condition of the rooms, he responded loudly and unprofessionally, saying that this is what happens when you book through Agoda.If the hotel cannot maintain basic standards or respect guests regardless of their booking platform, it raises serious concerns about why it is even listed on Agoda.Overall, this was an extremely unpleasant experience. I would strongly advise others to avoid staying at this hotel.

Couple • India • Apr 2026

Very uncleaned room , toilet were too dirty to use, bed sheets were ripped and too old to use , pillows were dirty

Couple • India • Apr 2026

No proper response no proper guidance to reach location it shows family room and ita big but actually its not worst experience

Couple • India • Apr 2026

There no hot water stap also not responding

Couple • India • Apr 2026