Hotel Hill View

Not clean, no lift

Group • India • Aug 2026

A very letdown stay. I can't suggest this hotel. The owner was not helpful or cooperative when we faced a problem. Even after explaining, there was no willingness to be flexible or try to resolve the issue fairly. The hotel's rigid no-cancellation rule was applied without regard for real situations, adding to the frustration. Good customer service means understanding and assisting guests, which was missing here. From my experience, I wouldn't advise booking this place.

Very disappointing experience. I would not recommend this hotel. The owner was uncooperative and unwilling to help when we encountered an issue. Despite explaining the situation, there was no flexibility or effort to find a reasonable solution. The hotel’s strict no-cancellation policy was enforced without any consideration for genuine circumstances, which made the experience even more frustrating. Good customer service is about understanding and helping guests, and unfortunately, that was lacking here. Based on my experience, I would not recommend staying at this property.

Group • India • Jul 2026

Not good

Family • India • Jul 2026

The rooms are just average and require climbing stairs to access. The staff is not very helpful and they don't change the bedsheets regularly. Cleaning is only done when requested. Even though the room rates are high, breakfast is not included. The staff can be quite rude.