Hotel Pooja International

Wonderful stay

Dr Chetankumar Omprakash •

Couple • India • Jan 2026

I recently stayed at Pooja International and unfortunately, it was a very disappointing experience. The room tariff of ’3000 per night is extremely high compared to the quality of service and facilities provided ’ the stay was not worth the money at all.The food quality was very bad, far below the standards expected from a 3-star hotel. The so-called complimentary breakfast was pathetic ’ the presentation and serving style were completely unprofessional. Breakfast was served on a plate, but tea was given in paper cups, water was served in paper glasses, and even the sambar was served like plain water in paper bowls. This is unacceptable for a 3-star property.The washroom condition was horrible ’ there was leakage, dirty floors, and overall poor hygiene. The bathroom felt unclean, poorly maintained, and uncomfortable to use.The mattress was another major issue ’ the spring mattress was damaged and extremely uncomfortable, making it difficult to sleep. For the price charged, at least basic comfort should be guaranteed, which was clearly missing here.Adding to the frustration, the night reception staff, who I believe is Chandrashekhar (dark-complexioned person), was not welcoming at all. Being in the hospitality industry, his behavior was cold, unfriendly, and definitely not suitable for a hotelier. The reception experience during the night felt unprofessional and uninviting.Overall, the hygiene, food, service, and comfort were far below 3-star standards, and the property does not justify the high pricing. I would not recommend this hotel to anyone unless serious improvements are made.

We were looking for an overnight stay to break journey on our way from Mumbai to Kerala and booked Pooja International on our way, keeping our fingers crossed, not sure how it would turn out to be. Surprisingly, Pooja International was a very good experience. Safe and good basement parking, good, clean rooms though old. We did not consume anything at the hotel. The fact that we stayed at Pooja International yet again on our return drive back home is testament to our positive experience.

Bath rooms are very old and dirty

Solo Traveller • India • Nov 2025

Good staff.They let me do early check in as I had reached station earlier provided that I do early checkout next day

Solo Traveller • India • Nov 2025