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Rooms & Guests
Hotel Samrat
18/5, Mahatma Gandhi Road, South Tukoganj, 452001
Hotel Samrat is situated approximately 1 km from Indore Railway Junction and Ganesh Mandir. This property in Indore has a multi-cuisine restaurant and banquet facilities.Accommodation is provided in 30 well-maintained guestrooms equipped with amenities like satellite TV, telephone, internet access (chargeable) and en suite bathroom with hot running water and toiletries.Hotel Samrat also provides guests with services like room service, medical aid and laundry. This accommodation in Indore also provides like front desk assistance, baggage storage and travel arrangements. Guests can also visit Holker Stadium (2 km) and Rajwada Palace (3 km). This property can be reached from High Court T Point Bus Stop (0.3 km) and Devi Ahilya Bai Holkar International Airport (9 km).
Popular Facilities
Restaurants
24*7 Room Service
24*7 Security
Hot water available 24x7
CCTV camera installed on each floor
Business center
Deluxe Room
Early Check In and late check out subject to availability
Book with ₹0
+ ₹263 taxes and fees, per night, per room
7.1
Very Good
•1594 reviews
60% positive ratings with mixed service and cleanliness feedback
Guest as saying
7.1
Very Good
1k+ Users
Guest Impressions
Guests note the central location and helpful staff despite some service issues.
Cleanliness and room maintenance are common concerns among visitors.
Food quality and room service receive mixed reviews from guests.
Location
8.0
Central location offers convenience and safety for tourists and travelers.
Food
5.0
Food options favor non-vegetarian dishes; service issues affect dining experience.
Staff
4.0
Staff are polite but service can be inconsistent and unresponsive at times.
Cleanliness
2.0
Cleanliness is inconsistent, with some rooms and bathrooms reported as dirty.
Room Comfort
2.0
Rooms vary from comfortable and renovated to poorly maintained and unclean.
Value for Money
2.0
Pricing is considered high relative to the quality and service provided.
Total Reviews
Polite Staff, Limited Service
6.0
During our 2-day stay, no room service was provided. However, the staff was polite and helpful. The restaurant had more non-vegetarian food options compared to vegetarian choices.
Harita Dave •
Group • May 2026Good Stay Despite Issues
8.0
Location is perfect for tourist service and staff behavior is very nice but washroom sanitary is not proper working otherwise everything is good. food nd beverages are also good helpful nature and good environment safe place to stay at indore
BHUMIKA •
Solo Traveller • May 2026Comfortable Updated Rooms
10.0
Great rooms. Newly renovated. Both ac and non ac rooms. Comfortable beds.
Pragya Dassani •
Solo Traveller • May 2026Very Disappointing Stay
2.0
Maybe this hotel is the oldest & in the center of the city, but the service is completely useless. It is not clean at all. We asked room service many times to clean the room & washroom. After calling 5 times, someone finally came to clean it. We ordered dinner, & even the dinner was completely cold. When we called room service to complain, the staff started shouting at us, saying the food is supposed to be like that or it will get cold while coming from the kitchen to the room.Worst Worst worst
Sheetal Bhardwaj •
Solo Traveller • Dec 2025Terrible Stay Experience
2.0
Worst Hotel Experience ever...I recently had the misfortune of staying at Hotel Samrat in Indore, and it was hands-down the worst hotel experience of my life. From the moment I arrived, everything seemed to go wrong.Dirty RoomThe room was a nightmare. The bed was unmade, with stained sheets and a lingering smell of sweat. The bathroom was filthy, with hair and soap scum in the shower and broken tiles. I didn't even want to touch the toilet.Poor ServiceThe staff seemed completely uninterested in helping me. There were no toiletries (toothpaste) When I complained about the room, they shrugged it off and told me it was "all they had available." When I asked for extra towels, it took them over an hour to bring them.ManagementThe hotel manager is very arrogant and rude and only left to make matters worse.Overpriced and Under deliveringConsidering the horrible experience, I felt ripped off by the exorbitant price. The hotel promised luxury when checked online, but delivered nothing but disappointment and frustration.ConclusionOverall, my stay at Hotel Samrat was a disaster. I would not recommend this hotel to my worst enemy. If you value your sanity and your wallet, stay far, far away from this dump.Your well wisher.
Deepak Khatri •
Solo Traveller • May 2025Hotel Facilities
Access
24*7 Front Desk
Safety and security
24*7 Security
CCTV camera installed on each floor
Fire extinguisher
Security Guard Timings - 24x7
Room amenities
Ironing facilities
Telephone
Transfers and transport
Parking
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Bus Parking
Car Parking
Car rental (Chargeable)
Outdoor Parking
Travel counter
Two wheeler parking
Indoor Parking
Food and drinks
Restaurants
24*7 Room Service
Activities and sports
Indoor Parking
Accessibility
Elevator access
Wheelchair accessible elevator
Wheelchair accessible ramp
Safety and cleanliness
Doctor/Nurse on Call
Other facilities
Front desk
Waiting area
Elevator access
Languages spoken
English
Hindi
Services and conveniences
Hot water available 24x7
Business center
Luggage Storage
Laundry Service
Currency Exchange
Dry-Cleaning
24 Hour Power Supply
Ground floor reserved for special need guests
Separate Smoking Area
Special occasion arrangement
Wake up service/Alarm clock
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 10:00 AM
Check-in
12:00 PM
Check-out
10:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 55
- Number of floors - 5
- Car parking slots - 50
Frequently Asked Questions when booking Hotel Samrat
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