Hotel Shobla Royale

It will as nice to spend couple of nights in this hotel and everything was taken care by the staff. Recommend it for nice experience.

This hotel was a complete disappointment. The room was not clean at all ’ bedsheets, washroom, and overall hygiene were very poor. The intercom was not working, making it difficult to contact reception.The staff had a very bad attitude and showed zero professionalism. Service was extremely poor. It clearly feels like the management only cares about making money, not about guest comfort or satisfaction.Despite such bad conditions, the room price is extremely high, which is totally unjustified.Not recommended at all. Waste of money and time.

’I WISH I COULD GIVE A MINUS RATING’I am writing this to express our absolute outrage regarding our 5-night stay (30th December ’4th January 2026) at The Manor. As a group of seven, we expected a premium villa experience (keeping the price in mind) ; instead, we were subjected to what can only be described as a hostile and miserable environment.Complete Lack of Basic AmenitiesIt was freezing cold, around 2-3 degrees and your "hospitality" was non-existent. Providing only two heaters for a massive living area’one of which was broken’is an insult. The MCB’s at the property kept tripping as soon we switched on the second heater. Due to this, we thought of using the fireplace. We were told we couldn't use it freely, and at 3 AM, a staff member actually threatened to pour water on the fire. Being told that "people don’t stay in living rooms" and to "go to our rooms" is beyond absurd. We paid for a villa, not a supervised dormitory.Hidden Fees & Broken InfrastructureThe policy regarding the kitchen is nothing short of a scam. Charging ’2,500 per day just to open the door to the kitchen is unheard of and predatory. There are no food deliveries in Kullu post 10 pm and The Manor takes their last dinner order at 10:30 pm. What are we supposed to eat until 8 am in the morning on a god damn vacation? Furthermore, the bathrooms were a disaster. Not even one person can bathe comfortably with the geyser capacity provided in the middle of peak winter. If two people share a room, only one can bathe in the span of 6 hours, that too super quickly. This isn't just "inconvenient"’it is a failure to provide basic human necessities.Gross Violation of Privacy & SecurityThe most disturbing part of our stay was the total lack of privacy and security:’ Unauthorized Entry: Staff members entered the house without knocking at all hours.’ Video Evidence: I want to be very clear: we have video footage of your staff member entering the cottage at 3 AM. This is a massive security breach and is completely terrifying for a group of guests.’ Lack of Transparency: We were never informed that staff live on the upper floor or that there are seven different entry points to the property. We felt unsafe and watched the entire time.Filthy Living ConditionsWhile we understand rooms aren't cleaned when guests are sleeping, there is zero excuse for the common areas and washrooms remaining filthy for five days. The furniture in our rooms were dusty on arrival, there were spider webs in all corners of the room. The whole house stank of wood and the air in the villa itself was very unwelcoming. For the price we paid and the "brand promise" StayVista markets, this experience was a total rip-off.We are beyond disappointed; we are disgusted. This property is a liability, and your management of it is an embarrassment. We will be sharing our experience’and the video evidence’across all travel platforms to ensure no one else is subjected to this nightmare.Despite talking to multiple caretakers, owners, staff members of the property during our stay, no resolution was given. In the end, we all just refrained from using the common areas which is very irritating considering we are on a trip with friends in our early twenties.I expect a formal response and a significant resolution regarding this disastrous stay immediately.

The stay was very good and comfortable. The food was delicious, and the view from the room was absolutely amazing. The room was spacious, and the washroom was clean and well maintained. Overall, a pleasant and memorable experience.’

This is a fantastic hotel. Our rooms were very comfortable. Kanika was very kind and friendly she shown us room while on round she was very sweet. The hotel is convenient to the central area of kullu as well as near to market area.