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La serene Valley Resort By DLS Hotels

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Left Bank Area, Naggar Rd, 175131

Exterior view
Parking lot
11+ Photos

Tasty Food

Food quality is praised, with many enjoying delicious meals.

Friendly Staff

Staff is consistently described as friendly and helpful.

Clean Rooms

Rooms are noted for being clean and well-maintained.

Experience an abundance of unparalleled facilities and features at La serene Valley Resort By DLS Hotels . Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At La serene Valley Resort By DLS Hotels , every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.A few accommodations within La serene Valley Resort By DLS Hotels offer unique design elements such as a balcony or terrace.

Popular Facilities

Internet services

Internet services

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Late Check-in Supported

Late Check-in Supported

Onsite car parking

Onsite car parking

Family room

Family room

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Complimentary Wifi

Book with ₹0

₹2,010

+ ₹295 taxes and fees, per night, per room

8.3

Excellent

•

69 reviews

70% positive reviews in last 3 months

Guest as saying

Overall, the property and service were excellent.

starck •

Solo Traveller • Jul 2026

This was by far the worst hotel experience I've ever encountered. The room assigned to us was a disaster—filthy, uncomfortable, and completely different from what we expected. We asked for a different room right away, but the staff claimed the hotel was "fully booked" with no other rooms available. However, when we decided to check out due to the poor conditions, they suddenly offered us an upgraded room, revealing that rooms were available all along and making us feel deceived from the start. After refusing the upgrade and stating we no longer wanted to stay because we lost trust in the staff, the situation became very stressful. The staff shut the door, pressured us repeatedly, and wouldn't let us leave until we paid in full. We felt scared and intimidated and ended up paying just to leave safely. No guest should ever feel trapped or pressured like this. Instead of handling a valid complaint professionally, the staff's actions made a bad experience even worse. I strongly recommend anyone thinking about this hotel to reconsider. Customer service, honesty, and guest safety should be top priorities, but that was not our experience. I will never come back and cannot recommend this hotel to anyone.

Deepak Singh •

Group • Jul 2026

Had a positive experience

Pooja Verma •

Solo Traveller • Jul 2026

Explore the Area

Left Bank Area, Naggar Rd, 175131

Around the property

    Border Road Organization Camp

    0.17 km

    Aleo

    0.25 km

    Boulder

    0.65 km

    Van Vihar National Park

    0.77 km

    Manali Bus Stand

    0.82 km

    Civil Hospital

    0.88 km

    Raoul & Marcel's Boulder

    0.89 km

    Rock Manali By Vivaan

    1.1 km

    Tibetan Monastery

    1.11 km

    Hidimba Devi Temple

    1.18 km

    Manali Bus Depot

    1.2 km

    Simpy's Friends Store

    2.81 km

    Bhuntar Airport (KUU)

    39.98 km

    Gaggal Airport (DHM)

    88.42 km

8.3

Excellent

69 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many enjoyed the location near attractions and shopping.

Staff received praise for their helpful and friendly service.

Location

8.4

Conveniently located near attractions and shopping areas.

Staff

8.0

Friendly and helpful staff enhance guest experiences.

Value for Money

7.7

Competitive pricing for quality services and location.

Food

7.4

Diverse menu with home-like delicious options.

Cleanliness

7.4

Rooms maintained to a high standard of cleanliness.

Room Comfort

7.2

Spacious and comfortable rooms for a relaxing stay.

Total Reviews

All Reviews (10)
Solo Traveller (9)
Group (1)

Excellent Experience

10.0

Overall, the property and service were excellent.

starck •

Solo Traveller • Jul 2026

Worst Stay Ever

2.0

This was by far the worst hotel experience I've ever encountered. The room assigned to us was a disaster—filthy, uncomfortable, and completely different from what we expected. We asked for a different room right away, but the staff claimed the hotel was "fully booked" with no other rooms available. However, when we decided to check out due to the poor conditions, they suddenly offered us an upgraded room, revealing that rooms were available all along and making us feel deceived from the start. After refusing the upgrade and stating we no longer wanted to stay because we lost trust in the staff, the situation became very stressful. The staff shut the door, pressured us repeatedly, and wouldn't let us leave until we paid in full. We felt scared and intimidated and ended up paying just to leave safely. No guest should ever feel trapped or pressured like this. Instead of handling a valid complaint professionally, the staff's actions made a bad experience even worse. I strongly recommend anyone thinking about this hotel to reconsider. Customer service, honesty, and guest safety should be top priorities, but that was not our experience. I will never come back and cannot recommend this hotel to anyone.

Deepak Singh •

Group • Jul 2026

Positive Experience

8.0

Had a positive experience

Pooja Verma •

Solo Traveller • Jul 2026

Disappointing Stay Experience

4.0

The property is situated in a good location, but we were let down by the breakfast, which did not meet expectations. The pillows were dirty, and when we requested cleaning, they just flipped the sheets to the other side. I have included some photos of the quilts and cushions. You need to request even the smallest items like shower gels. The hotel entrance feels strange, almost like entering a residential complex. However, the room service is good.

Brij Beniwal •

Solo Traveller • Jul 2026

Food Service Pros and Pricing Cons

8.0

Nice place to stay but pricier than smaller rooms. Avoid booking by phone as it will be more expensive. Opt for online booking and payment to save money. The food service is excellent with very good management.

Rajesh Class •

Solo Traveller • Jun 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Private Check-in/out

amenity
Safety and security

24*7 Security

amenity
Room amenities

Daily housekeeping

Hand sanitiser

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

amenity
Internet access

Internet services

amenity
Services and conveniences

Laundry Service

Contactless Check-in/Check-out

amenity
Safety and cleanliness

Hand sanitiser

Contactless Check-in/Check-out

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Primary Guest should be 18+ years of age

Property Information

  • Number of floors - 3
  • Number of rooms - 31

Frequently Asked Questions when booking La serene Valley Resort By DLS Hotels

What is the location of La serene Valley Resort By DLS Hotels ?

La serene Valley Resort By DLS Hotels is located at Left Bank Area, Naggar Rd, 175131.

What is the check-in and check-out time at La serene Valley Resort By DLS Hotels ?

The standard check-in time at La serene Valley Resort By DLS Hotels is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at La serene Valley Resort By DLS Hotels .

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at La serene Valley Resort By DLS Hotels .
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