Neemrana's Coconut Alley

This is a branch of the main “Bungalow on the beach” situated close by. Meals are served exclusively there. The food quality is excellent.

The staff don't know anything and they'll change their answers everytime you ask something from them ... they kept on switching the room fee and made us pay more at the checkout... they don't provide food here ... we had to go to bungalow on the beach for food and even tea .... the bathrooms are not good and there is no privacy here since the staff keep wandering and making noises at night... won't recommend this place to anyone and will avoid booking here in the future... had a very bad hotel experience here... not worth for the prices we paid

Do not trust the pricing or the management at this hotel. They are engaging in highly unethical "bait-and-switch" tactics to scam guests out of their money.’We originally found the hotel on Booking.com for 10,000 per room. However, when we inquired, they explicitly told us yesterday that the in-person rate was 5,500 per room. The staff actively pressured us to cancel our official Booking.com reservation and book directly with them in person to get that lower rate. Trusting them, we cancelled it.’Once we were checked in and vulnerable, they completely changed their story. They are now claiming they "never received the cancellation email" from Booking.com (even though we have the official confirmation email in hand) and are forcing us to pay 10,000 per room.’They lied about the 5,500 rate just to get us to cancel our protected third-party booking, leaving us with no platform mediation so they could extort the higher price. This is incredibly shady, dishonest, and unprofessional. Avoid this place at all costs. They will look you in the eye, lie about their rates to get you through the door, and then scam you once you've checked in.

The staff seem uninformed and give different answers each time you ask them something. They kept changing the room charges and ended up charging us extra at checkout. There is no food service here, so we had to go to the bungalow on the beach for meals and even tea. The bathrooms are poor and lack privacy because staff frequently roam around and make noise at night. I wouldn't recommend this place to anyone and will avoid booking here again. Overall, it was a very bad hotel experience and not worth the price we paid.

Avoid trusting the pricing or management at this hotel. They use unethical bait-and-switch tactics to cheat guests out of their money. We found the hotel on Booking.com for 10,000 per room, but when we asked, they told us in person the rate was 5,500 per room and pressured us to cancel our Booking.com reservation to book directly for the lower price. Trusting them, we canceled it. After checking in, they changed their story, saying they never got the cancellation email from Booking.com, even though we have confirmation, and now demand 10,000 per room. They lied about the 5,500 rate to get us to cancel the protected booking, leaving us without third-party support so they could charge the higher price. This is very dishonest and unprofessional. Stay away from this place—they will lie about rates to get you to book directly, then scam you after check-in.