Hotel Grand Palace

Very disappointing experience. After entering the room, we found it poorly maintained and not properly cleaned. Several facilities were not working, and excuses were given saying there were ’some problems.’ Basic necessities like towels and drinking water were not provided even after repeated requests. The food quality was also very poor. The hotel claims that breakfast is complimentary, but the breakfast served was extremely bad and appeared stale, as if prepared earlier and simply refrigerated. It felt like breakfast was provided only for namesake. As first-time guests, we felt completely unwelcome. It appears that the management is neither interested in properly running the hotel nor in treating guests with care and respect. Please avoid this hotel. Very worst experience.

Had one of the worst room experiences ever. The room was not properly maintained and cleanliness was very poor.The service was also disappointing, as the staff response was slow and the issues raised were not handled properly. For the amount charged, the experience was completely unsatisfactory.I would not recommend this place to anyone looking for a comfortable and peaceful stay. The management seriously needs to improve room maintenance, cleanliness, and customer service.

I had an amazing experience at this hotel! From the moment I arrived, the staff was welcoming, professional, and very helpful. The check-in process was smooth and quick.The room was clean, spacious, and well-maintained, with all the necessary amenities. The bed was extremely comfortable, ensuring a great night’s sleep. Housekeeping did an excellent job every day.The food was another highlight’delicious, fresh, and with a good variety of options. The restaurant staff was attentive and friendly.The hotel’s location is perfect, with easy access to nearby attractions and transport. Overall, it exceeded my expectations in every way.Highly recommended for anyone looking for comfort, quality, and great service! mohamed nisar and mohamed riyas are both very good staff...

Rooms smell of old wood. The issue is more with the fact that there us no ventilation other than the air circulation provided by the air conditioning unit. I left the room door open for a few hours. I did not have the energy to ask for a room change after a long day. Checkrd out early as I was starting to develop a head ache.Room floor also was not cleaned well. A few mins of walking around the room and my feet were black. This is inspite of no openable windows.Black out blinds also had a smell, and were not washed in some time.Overall, not a very pleasant experience.

We had 4 days stays in Hotel Grand Place Chrompet. I was horrible experience. Will not even give 1 star. Cockroaches everywhere & bathrooms were dirty. There was no hot water in bathroom. They charged 500 rs for buffet its not worth at all. Buffet counter was empty. They will bring food from kitchen in plate when we ask. Server was showing face when we ask them to refill plate. Food was pathetic & i have never seen such a flat , sticky idly in recent times. It was like govt hospital food. They charged 350rs for a (horrible) tea like 5-star hotel. This hotel runs only for bar service & for people who book room for drinking not safe for family / ladies. Reserved parking is only for ppl who come to bar we have to find our own parking in roadside.They didnt clean the room even after multiple reminders, finally by 11 PM once we were back after long day we had to force them to clean & they didn’t change bed spread towel & bathroom mat, thy just sweep & left. Plates kept outside was not cleaned even after 24 hours.