OYO Townhouse Hyderabad Gate IIT BHU Formerly RK Heights

Very bad service and room was also very bad

Couple • India • Jul 2026

Worst of money

Couple • India • Jul 2026

I strongly request OYO management to remove this hotel from your platform, as continuing to list such properties may damage OYO's credibility and customer trust.My experience at this hotel was extremely disappointing. The staff were rude and insisted on full payment in advance. The rooms were dirty and infested with cockroaches, the toilets were unhygienic, and the bedsheets were not changed or cleaned regularly. The quality of food was very poor, and there was no provision for purified drinking water.Several basic amenities were also non-functional. The air conditioner was not working, making it impossible to sleep comfortably throughout the night. The television did not work, and the room could not be locked properly from the inside, raising serious safety concerns. The overall cleanliness and maintenance of the property were far below acceptable standards.We arrived late at night and had no option but to stay there for one night. However, the experience was so unpleasant that we checked out the very next morning and moved to another hotel.I would strongly advise travellers to avoid this property. It is especially not suitable for families, women travellers, or anyone expecting basic standards of hygiene, comfort, and safety. Staying here may completely spoil your trip.

I urge OYO management to delist this hotel from their platform, as keeping such properties could harm OYO's reputation and customer confidence. My stay at this hotel was very unsatisfactory. The staff were impolite and demanded full payment upfront. The rooms were filthy and had cockroach infestations, the bathrooms were unhygienic, and the bedsheets were not regularly cleaned or replaced. The food quality was poor, and there was no access to purified drinking water. Many essential facilities were also broken. The air conditioner was out of order, making it hard to sleep comfortably at night. The TV did not work, and the room door could not be securely locked from inside, which raised serious safety issues. The overall cleanliness and upkeep of the hotel were well below acceptable levels. We arrived late at night and had no choice but to stay for one night. However, the experience was so bad that we left the next morning and checked into another hotel. I strongly recommend that travelers avoid this hotel. It is particularly unsuitable for families, women travelers, or anyone expecting basic hygiene, comfort, and safety. Staying here could ruin your trip.

My stay at this hotel was extremely disappointing and unacceptable. The property was in a dirty, unhygienic, and practically unlivable condition. The walls were covered with pan masala stains, giving the entire room a neglected and unpleasant appearance. The bedsheets were torn, stained, and appeared unwashed, making it impossible to feel comfortable or safe.The room was poorly maintained, with visible dirt and dust in several areas. Basic standards of cleanliness and hospitality were completely absent. The washroom was also unhygienic and not maintained properly.What was most concerning was the complete lack of attention to hygiene and guest comfort. The condition of the room suggested that regular cleaning and maintenance were either inadequate or ignored altogether.I would strongly advise to avoid this property. This was one of the worst hotel experiences I have had and certainly not worth the money charged.