Pipul Hotels and Resorts

Wonderful

I recently stayed at Pipul Resort in Puri and had a very enjoyable experience overall. We reserved two Executive Suite rooms with balconies, which were spacious, well-kept, and designed with comfort in mind. The air conditioning worked well, bathrooms were clean and hygienic, and water supply was consistent throughout our visit. The beds and pillows were clean and comfortable, allowing for a good night's rest. The resort grounds are large, tidy, and carefully maintained, creating a peaceful and inviting atmosphere for guests. The beach is about a 10-minute walk away, Swargadwar is roughly a 15–20 minute drive, and Jagannath Temple is reachable within 30–40 minutes by car. One downside is that the restaurant prices are somewhat higher compared to other nearby eateries. The resort is especially convenient for guests with their own vehicles, and for those without, scooters and bikes can be rented just outside the main entrance, making local travel easy. Overall, Pipul Resort provides roomy rooms, clean facilities, and a calm environment. I would suggest it for families and travelers looking for a comfortable and relaxing stay in Puri. The electric power backup is reliable and works well, ensuring comfort even during outages. The staff were polite, courteous, and helpful throughout our stay. The swimming pool is okay but could be cleaner. Pool hours are limited from 7:00 AM to 5:00 PM, which might not suit guests who want to enjoy the pool in the evening or are hoping for a pool-party vibe. If the pool is a key part of your vacation, this could be a minor letdown.

Pathetic service by the hotel staff. They gave us used plastic bottles which were not sealed whoch comes complimentary with the hotel room. After questioning they said once the 2 bottles are consumed, they usually fill other bottles with water and give them to the rooms. Firstly we didn't get any complementary bottles. Secondly, if you're doing that, you should be informing the customers. Thirdly, whose used bottles are they providing us with. They say they wash the bottles but these are platic bottles which are to be used once only. This is major health safety concern. There are multiple other things wrong about the service like no power backup, no handwash, no hot water etc etc. These people just want the money and they have completely lost humanity. People come here for char dhaam but after my experience with the bhubneshwar people, i can say god does not reside here. I hope the hotel owner and their family face the same situation when they travel elsewhere. And they definitely will’’??

Terrible experience, lacking hospitality, and staff had a poor attitude. Will never book again.

Hello, I am staying at Pipul Hotels and Resorts Puri. The service was very bad and the staff were rude. There were no towels provided in the room. I would give this hotel a zero rating.