Rukmini Riviera

The food at this restaurant is genuinely excellent, and the chefs deserve appreciation for the quality and taste of every dish we ordered.Unfortunately, our dining experience was spoiled by the staff’s attitude and the way they handled billing. Since we are staying at the hotel, we requested that the restaurant bill be charged to our room. We were told this was not possible because we had not informed the staff before placing our order.The disappointing part is that nowhere in the restaurant, on the menu, or anywhere else is it mentioned that guests must notify the staff in advance if they wish to charge their meal to their room. This is not a standard expectation like informing the staff before opting for a buffet. If such a policy exists, it should be clearly communicated to guests instead of being enforced only at the time of payment.Good food alone cannot make up for poor customer service. A little courtesy, better communication, and a more accommodating attitude from the staff would have made a significant difference. I hope the management addresses this issue so that future guests don’t have the same frustrating experience.

Worst service, worst manners of the people. A supervisor named Sridhar who is rude, a cleaner who brushes rudely against customers with the cleaning plate. No proper answers. They feel like kings giving away free food. This hotel should be avoided under ALL circumstances if you want to keep your respect. These people should realise that they aren't feeding for free.Only an elderly gentleman who is also a supervisor is the only proper person here. Unfortunate.The pics will show you the neatness of the CLEANED tables.

One of the worst restaurantScolded one of the staff for his wrong behaviour and he denied giving 1/2 tea which they always give. If you want to insult your self come here or this staff need to be trained or replaced

I often visit dwaraka during lunch and it never disappoints. Mini meals and flavoured are here are too yum and absolutely delicious’rich in flavor and perfectly prepared. The taste is consistently excellent, and the quality and hygiene is always maintained.Highly recommended for anyone looking for tasty and satisfying lunch and tiffin items! ’?

We visited the restaurant for lunch and ordered Special Dwaraka Pudina Rice, Sambar Rice, and Masala Dosa. The taste was not good, with poor quality and small portion sizes. The prices were high, and the service was horrible. Overall, the food quality was just average.