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Shenbaga Hotel & Convention Centre

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432, Mahatma Gandhi Road, Muthialpet, 605003

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Near Major Attractions

Near Rocky Beach, French Street, White Town, and major attractions within walking distance.

Lavish Breakfast

Breakfast often offers varied Indian and continental choices with several positive taste comments.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Pondicherry.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Shenbaga Hotel & Convention Centre, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! Shenbaga Hotel & Convention Centre offers an assortment of culinary varieties featuring halal choices, catering to all tastes.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Shenbaga Hotel & Convention Centre.Treat and spoil yourself by stopping at massage, salon, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Spa/sauna

Spa/sauna

Sauna

Sauna

Buffet Breakfast

Buffet Breakfast

Coffee Shop

Coffee Shop

24*7 Room Service

24*7 Room Service

Bar

Bar

Majesty
Recommended Deal

Majesty

Non-refundable

Complimentary Wifi

₹3,770

+ ₹563 taxes and fees, per night, per room

8.3

Excellent

•

4509 reviews

77% rated positive in last 3 months

Guest as saying

Very neat and clean property including swimming pool. Close to the rock beach. Services and staff response is very good. Good food too.

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ixigoer •

Family • India • Oct 2026

Very Bad Hotel – Worst Experience Ever!I have stayed in many hotels, but I have never experienced a hotel as bad as this one.They have maintained the lobby beautifully and kept it clean, but the bathroom in the room was in terrible condition. When I went inside and turned on the tap, I found that it was missing. Almost everything in the bathroom was in the same poor condition. The pipes and fittings looked 15–20 years old, scratched, worn out, and poorly maintained.Honestly, even a lodge would be ashamed to maintain a bathroom in such a condition. This hotel’s bathroom was even worse than that of an ordinary lodge.The receptionist also needs proper training in polite customer service. Her attitude and the way she treated customers were extremely disappointing. The customer service was worse than what I have experienced in many ordinary lodges.If you don't believe me, I have uploaded photos below. Every photo was taken inside this hotel and clearly shows its condition.Worst experience ever! I will never stay at this hotel again, and I would not recommend it to anyone.The only good thing about my stay was the food. That's it.

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ixigoer •

Family • India • Oct 2026

No valet parking. No closed parking.

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ixigoer •

Family • India • Oct 2026

Explore the Area

432, Mahatma Gandhi Road, Muthialpet, 605003

Around the property

    Rock Beach

    0.97 km

    Sri Varadaraja Perumal Temple

    0.22 km

    Paradise Beach

    7.51 km

    UTI Bank ATM

    0.2 km

    ATM

    1.43 km

    Anokhi

    1.38 km

    Serenity Beach

    3.28 km

    Eglise de Notre Dame des Anges

    1.65 km

    Sri Vijaya Ganapathy Stores

    0.38 km

    Clinic Nallam

    0.36 km

    Chunnambar Boat House

    7.16 km

    Barathiyar Meseum at Pondicherry

    0.37 km

    SAICE Sports Ground

    0.32 km

    Puducherry Airport (PNY)

    3 km

    Church of the Sacred Heart of Jesus

    1.73 km

    Pharmacie Sri Vijaya

    0.26 km

    New Mofussil Bus Station

    1.93 km

    Seaside Promenade

    1.31 km

    Arulmigu Manakula Vinayagar Temple

    0.87 km

    Sri Aurobindo Ashram

    0.81 km

    HomeoCare international

    0.29 km

    Puducherry Railway Station

    2 km

    Chennai International Airport (MAA)

    122.64 km

    French War Memorial

    1.35 km

    Sedhu Nursing Home

    0.3 km

    Kuga pharmacy

    0.34 km

8.3

Excellent

4k+ Users

Guest Impressions

spotlight icon

Location provides convenient access to the beach, French Quarter, White Town, and other attractions.

Breakfast offers broad Indian and continental choices, though quality remains inconsistent.

Rooms are frequently clean and spacious, but bathrooms and fittings sometimes require better maintenance.

Location

9.2

The central location provides convenient access to beaches, attractions, and walking routes.

Food

7.8

Food is often enjoyable, but quality and variety are inconsistent.

Staff

7.7

Service is mostly helpful and courteous, with occasional rudeness and poor training.

Value for Money

7.4

Prices are generally reasonable, though some facilities do not justify the cost.

Cleanliness

7.3

Clean rooms contrast with recurring problems in bathrooms and some interiors.

Room Comfort

7.0

Rooms are often spacious and comfortable, despite aging fixtures and maintenance issues.

Total Reviews

All Reviews (10)
Family (7)
Couple (2)
Group (1)

Good and comfortable stay

10

Very neat and clean property including swimming pool. Close to the rock beach. Services and staff response is very good. Good food too.

Flag

ixigoer •

Family • India • Oct 2026

Worst Hotel Ever

3.2

Very Bad Hotel – Worst Experience Ever!I have stayed in many hotels, but I have never experienced a hotel as bad as this one.They have maintained the lobby beautifully and kept it clean, but the bathroom in the room was in terrible condition. When I went inside and turned on the tap, I found that it was missing. Almost everything in the bathroom was in the same poor condition. The pipes and fittings looked 15–20 years old, scratched, worn out, and poorly maintained.Honestly, even a lodge would be ashamed to maintain a bathroom in such a condition. This hotel’s bathroom was even worse than that of an ordinary lodge.The receptionist also needs proper training in polite customer service. Her attitude and the way she treated customers were extremely disappointing. The customer service was worse than what I have experienced in many ordinary lodges.If you don't believe me, I have uploaded photos below. Every photo was taken inside this hotel and clearly shows its condition.Worst experience ever! I will never stay at this hotel again, and I would not recommend it to anyone.The only good thing about my stay was the food. That's it.

Flag

ixigoer •

Family • India • Oct 2026

Good

6.8

No valet parking. No closed parking.

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ixigoer •

Family • India • Oct 2026

Very bad experience at this hotel

4.0

I booked this property for 3 night but the hotel seems to be very old. It is a 11 years old property is what the staff has mentioned. The maintenance of the property is very low. I booked their princess suite room and the vibe of the hotel is very dull. The bathtub, the fridge etc everything seems to be very old. The furniture of the room is also not very great to match the asthetics. All the images are improvised images via AI and we fell in trap due to that. Also, the manager *** is a very rude person. On asking Agoda to cancel my booking for next 2 days, he sent a revert mail to Agoda at around 11:30 and called me up to checkout my room at 11:31 in the morning. His tone was very rude and was very unprofessional. Will not recommend this hotel at any cost.

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ixigoer •

Couple • India • Oct 2026

Exceptional

10

Exellent stay nice hotel interior best breakfast is nice best hotel for pondycherry

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ixigoer •

Family • India • Sep 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Intercom

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Smoke detectors

Safety/security feature

amenity
Room amenities

Sauna

Liquor

Mini bar

LAN Internet access

Air-conditioned rooms

Daily housekeeping

Kitchen

Blackout curtains

Cupboard

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Safe box

Seating area

Slippers

Snacks or fruits

Soundproofing

Study table

Tea/Coffee maker

Telephone

Wake-up call

Safety Deposit Box

Free drinking water

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Coffee Shop

24*7 Room Service

Bar

Liquor

Kitchen

Snacks or fruits

Water Bottles

BBQ Facility

Alternative Meal Arrangement

amenity
Activities and sports

Spa/sauna

Outdoor Swimming Pool

Fitness Centre

Tours

Hot Tub

In-House Golf Course

BBQ Facility

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

Newspaper

amenity
Languages spoken

English

Hindi

French

Tamil

amenity
Services and conveniences

Terrace

Contactless Check-in/Check-out

Facilities for Differently-Abled Guests

Concierge

Free car parking

Luggage Storage

Laundry Service

Currency Exchange

Doorman

Dry-Cleaning

Gift/Souvenir Shop

Salon

Shops

Smoke-Free Property

Photocopy/fax in business center

Air conditioning in Public Area

Locker

Food Delivery

Grooming

Smoking Area

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safety Protocol-trained staff

Temperature Check

Anti-Viral Cleaning Items

Breakfast Takeaway Service

Individually-wrapped food options

Professional Sanitisation and Disinfection Services

Room Sanitisation Opt-Out Available

Sanitised kitchen and tableware

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Pets are not allowed
  • Unmarried Couples are not allowed in this property.
  • Primary Guest should be 18+ years of age

Property Information

  • Car parking slots - 70
  • Number of floors - 8
  • Number of rooms - 126

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Frequently Asked Questions when booking Shenbaga Hotel & Convention Centre

What is the location of Shenbaga Hotel & Convention Centre?

Shenbaga Hotel & Convention Centre is located at 432, Mahatma Gandhi Road, Muthialpet, 605003.

What is the check-in and check-out time at Shenbaga Hotel & Convention Centre?

The standard check-in time at Shenbaga Hotel & Convention Centre is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Shenbaga Hotel & Convention Centre.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Shenbaga Hotel & Convention Centre.

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