Sun N Sand Suites

Excellent

Solo Traveller • India • Sep 2026

In Shirdi, the holy shrine of Sai Baba Sun and Sand is the only five star hotel. It is s premium property and is only on five minutes walkable distance from the temple. The hotel provides to and from drop and pick up service from the hotel to the temple. It is situated amidst the lush green five acres of Nirvana. The rooms are quite big with wooden flooring having cupboard, tea table with electric tea maker ,a sofa and attached bathroom which is very tidy with shover ..hot and cold water round the clock. .There is swimming pool, s conference hall, health club, coffee shop.The staff is help and courteous. In breakfast room they stay on toes to serve the hotel guests.

The rooms are very nice, and the resort is located in a good area. The cleanliness is excellent, and the overall property is well maintained.However, the service needs significant improvement. The staff response is very slow, and we had to wait a long time for every service request. While the stay was comfortable because of the rooms and cleanliness, the poor service experience was disappointing.I hope the management works on improving the service, as it would make the overall experience much better

My stay was wonderful! The staff’s hospitality was exceptional, taking care of every detail. ’ The swimming pool was great, and accessibility was easy, though perhaps not ideal for the elderly. ’’’’

’’’’’ (3/5)Pros:’ Nice property with good ambience, clean rooms, and a good swimming pool.’ Paid ’1,500 extra per day for two children (including an extra bed) and received a Pool View room instead of a City View room.’ Buffet breakfast and dinner had a decent spread.’ Late checkout till 1 PM was appreciated.’ Sai Teerth Theme Park nearby is a must-visit attraction.Cons:’ The staff handling phone inquiries before booking was not very helpful and did not answer questions properly regarding hotel facilities, timings, and services.’ We specifically confirmed EV charging before booking, but on arrival found that guest EV charging was not available. We had to charge our EV twice at Marigold Regency and once at Sai Teerth Theme Park, which was inconvenient and disappointing.’ The shuttle driver advised us to leave our footwear at a shop far from the temple. In the afternoon heat, my family, including two young children, had to walk barefoot on scorching roads. Our feet got badly burned and remained painful for the rest of the day. Later we discovered that footwear and mobile deposit facilities were available much closer to the temple entrance. This inconvenience could have easily been avoided.’ ?? la carte food prices were extremely high and did not offer good value for money.’ After checkout, I called the hotel to report the temple drop-off issue and requested a callback. Despite being assured that someone would contact me, I never received any response.Special Mention:We had dinner at Marigold Regency next door and had a very positive experience. The staff were welcoming, offered us a discount on the buffet, and made both our children complimentary. Their hospitality left a much better impression on us.Overall:The property, rooms, and facilities are good, but poor communication over the phone, incorrect information about EV charging, the uncomfortable temple drop-off experience, expensive food, and lack of follow-up on guest concerns impacted our stay. A good property that could offer a much better guest experience with improved service and communication.