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THE GRAND AMBASSADOR HOTEL
THE GRAND AMBASSADOR HOTEL KOTTAYAM, 686001
Popular Facilities
Bathtub
Restaurants
Executive Lounge access
Coffee Shop
Room Service
Bar
Deluxe Double Room
Parking
Book with ₹0
+ ₹551 taxes and fees, per night, per room
7.0
Very Good
•78 reviews
Poor service, unclean rooms and beds, and serious hygiene concerns
Guest as saying
Around the property
Thazhathangady Juma Masjid
3.9 km
Nagambadam Stadium
0.79 km
Immaculate Heart of Mary Cathedral
1.34 km
Kottayam Railway Station
0.86 km
Pulimootttil Silks
1.46 km
Ayodhya house boat
1.29 km
Thangal Hill
1.29 km
Manarcad Church
6.45 km
Ganapathiyar Kovil Temple
1.29 km
Thirunakkara Mahadeva Temple
0.89 km
7.0
Very Good
78 Users
Guest Impressions
Staff are often courteous and attentive, though service conduct receives occasional serious complaints.
Rooms and facilities are often clean, though housekeeping and hygiene can be inconsistent.
Breakfast is repeatedly unavailable or limited, creating a consistent dining drawback.
Location
9.0
The property is conveniently located in town with easy access and parking.
Room Comfort
7.0
Rooms are generally spacious and comfortable, but noise and mosquitoes affect comfort.
Value for Money
6.3
Value varies from low-rate satisfying stays to concerns about expense and poor quality.
Food
5.8
Food quality is mixed, with some good dishes but poor meals and breakfast.
Staff
5.8
Staff experiences range from attentive hospitality to rude and unresponsive service.
Cleanliness
5.5
Cleanliness is inconsistent, ranging from excellent upkeep to serious hygiene concerns.
Total Reviews
Unprofessional Staff Behavior
2.0
This useless fellow Reji. How is he treating the guest? What the hell is he saying? His language towards customers is very inappropriate. Who gave him permission to speak to customers like this?
suraj KR •
Solo Traveller • Sep 2026Disappointing Stay
4.0
Terrible service. Despite notifying the manager, no one answers the phone for room service. They are late and causing significant inconvenience. The rooms and beds at Mansion Court remain unclean.
LAngle Interiors •
Solo Traveller • Aug 2026Disappointing Parking Experience
2.0
The parking staff showed a poor attitude. It felt like expecting a suitable parking spot for a “small car” was asking too much. Their behavior was uncalled for, making the whole experience quite disappointing. I hope things get better moving forward. Wishing you success in your future efforts.
Josphen Varghese •
Solo Traveller • Aug 2026Mixed Comfort Stay
8.0
The rooms are nice but lack sound insulation. There is no breakfast, and no shower gel or shampoo provided in the shower. The beds are comfortable. There were also mosquitoes present.
Anubhav Mittal •
Solo Traveller • Jul 2026Good Rooms
10
Rooms in that area are very good.
karthik m •
Solo Traveller • Jul 2026Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Allergy-free rooms
Non-smoking rooms
Private Check-in/out
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Executive Lounge access
Liquor
Mini bar
Air-conditioned rooms
Daily housekeeping
Air purifier
Refrigerator
Accessible toilet
Adapter
Alarm clock
Bedside socket
Carbon Monoxide detector
Connected rooms
Cupboard
Dining area (separate)
Dining Table
Dressing area
Fan
First Aid kit
Free drinking water
Glassware
Hair dryer
Hand sanitiser
High chair
Hypoallergenic
Ironing facilities
Linens
Marbled/tiled floor
Mosquito net
Safe box
Seating area
Shelf for clothes
Sleep comfort products
Slippers
Smoke detector
Snacks or fruits
Sofa
Soundproofing
Study table
Tea/Coffee maker
Telephone
Television
Wake-up call
Safety Deposit Box
Baby Safety Gates
Bathroom
Bathtub
Bathrobes
Private bathroom
Shower
Toiletries
Towels
Family and kids
Baby Safety Gates
Family room
Kids' meal
Transfers and transport
Free car parking
Airport transfer
Car rental service
Shuttle service
Internet access
Internet services
Kitchen
Refrigerator
Tea/Coffee maker
Food and drinks
Restaurants
Coffee Shop
Room Service
Bar
Liquor
In-Room Breakfast
Snacks or fruits
Alternative Meal Arrangement
Activities and sports
Nightclub
On-Site Entertainment
Tours
Accessibility
Elevator access
Wheelchair-accessible
Other facilities
Elevator access
Languages spoken
English
Hindi
Services and conveniences
Contactless Check-in/Check-out
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Locker
Currency Exchange
Dry-Cleaning
Food Delivery
Grooming
Invoice Provided
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Safety and cleanliness
Room service app
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Hotel Policies
Check-in:
From: 2:30 PM
Check-out:
To: 11:00 AM
Check-in
2:30 PM
Check-out
11:00 AM
Children and extra beds
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Check-out from - 10:30
- Check-in until - 15:00
Property Announcements
- This property will not accommodate hen, stag or similar parties.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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