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The Saray Munnar by VOYE HOMES

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Saray Munnar Tea Est Rd, Chithirapuram, Munnar, 685565

Exterior view
Swimming poolLobby
33+ Photos

Comfortable Stay

Spacious, comfortable rooms provide clean, well-maintained accommodation for a relaxing stay.

Friendly Staff

Friendly, courteous, helpful, and supportive staff enhance the overall hospitality experience.

Scenic Views

Tea-garden and mountain scenery provides peaceful, scenic views from select rooms.

The Saray Munnar by VOYE HOMES provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The apartment offers taxi, car hire and shuttle amenities for your ease in navigating around Munnar.When arriving by car, you'll be grateful for the on-site complimentary parking at apartment.The apartment also features a fireplace, providing a cozy ambience during cool evenings. The apartment's daily housekeeping ensures an excellent option for your stay. Smoking is permitted solely in the specified smoking zones allocated by apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at apartment come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Saray Munnar by VOYE HOMES have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper and television for their entertainment needs. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, apartment offers a hair dryer, toiletries and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at The Saray Munnar by VOYE HOMES.Throughout the day, engage in the entertaining activities available at The Saray Munnar by VOYE HOMES.Unwind by the pool at apartment and cherish a leisurely moment.

Popular Facilities

Balcony/terrace

Balcony/terrace

Balcony/terrace

Balcony/terrace

Room Service

Room Service

Couples only

Couples only

Terrace

Terrace

Garden/Backyard

Garden/Backyard

Premium Room
Recommended Deal

Premium Room

Free Cancellation

Breakfast

Parking

₹6,209

+ ₹905 taxes and fees, per night, per room

8.2

Excellent

•

104 reviews

72% rated positive in last 3 months

Guest as saying

Very disappointing experience. The food quality was poor and did not meet expectations. To make matters worse, the staff was unfriendly and unprofessional. I would not recommend this place.

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ixigoer •

Family • India • Oct 2026

Do not be fooled by the drone shots and high-contrast photos online. After a 3-night stay, this property is simply not worth the price tag.Misleading Location: It is located nearly 10 km away from Munnar town, situated halfway down the hill.Disappointing Views: Despite booking the highest "Premium" category, our room offered no views at all. Paradoxically, the lower-priced standard rooms on the upper floors seem to have better vantage points.Rigid & Unaccommodating Service: I contacted the property a day prior to request a standard 2-hour early check-in, which was flatly denied. Additionally, I called at 9:30 AM before arriving to ask if we could buy breakfast upon arrival. Despite offering to pay extra, the host gave another outright refusal, claiming it was simply not possible. Basic food service should never be this difficult for a guest.Unprofessional Management: We arrived around 11:00 AM with our 2-year-old toddler and waited patiently in the lobby. After waiting for over 1.5 hours with no progress on our room, the manager approached us—not to offer assistance, but to complain about our toddler moving around the waiting area. This led to an unpleasant argument with zero empathy or resolution from management.Overall, the property severely lacks basic hospitality standards and customer care. I would not recommend staying here.

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ixigoer •

Couple • India • Oct 2026

Nice property food options are limited and time restricted.overall good experience

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ixigoer •

Couple • India • Sep 2026

Explore the Area

Saray Munnar Tea Est Rd, Chithirapuram, Munnar, 685565

Around the property

    Munnar and Surroundings

    3.39 km

    Attukad waterfall

    2.55 km

    Sengulam Balancing Reservoir

    2.98 km

    CHC, Chithirapuram

    0.42 km

    Coimbatore International Airport (CJB)

    110.73 km

    Pothamedu Viewpoint

    3.45 km

    Hill Top View Point

    2.14 km

    Cochin International Airport (COK)

    72.58 km

    Town Bus Station

    5.95 km

    Johnson's Clinic

    3.16 km

    Dream Land Spice Park

    1.82 km

    ATM

    1.49 km

    Pothamedu

    3.45 km

    Sunset point

    0.95 km

8.2

Excellent

104 Users

Guest Impressions

spotlight icon

Staff are often friendly and helpful, though restaurant service and training draw occasional complaints.

The tea-estate setting provides peaceful surroundings, attractive scenery and a quiet atmosphere.

Food is frequently enjoyed, but limited menus, restricted timings and occasional quality issues occur.

Cleanliness

8.4

Rooms and the property are usually clean and well maintained, with isolated cleanliness complaints.

Location

7.8

The tea-plantation setting is scenic, but the property is around 10 kilometers from Munnar.

Room Comfort

7.8

Rooms are generally spacious and comfortable, but some lack promised views or need maintenance.

Food

7.4

Food is often good, but limited menus and occasional poor dishes affect consistency.

Staff

7.2

Staff service ranges from friendly and helpful to unprofessional and poorly trained.

Value for Money

6.6

High prices and room discrepancies undermine the overall value.

Total Reviews

All Reviews (10)
Family (3)
Couple (2)
Solo Traveller (5)

Acceptable

2.0

Very disappointing experience. The food quality was poor and did not meet expectations. To make matters worse, the staff was unfriendly and unprofessional. I would not recommend this place.

Flag

ixigoer •

Family • India • Oct 2026

Not worth the price.

3.2

Do not be fooled by the drone shots and high-contrast photos online. After a 3-night stay, this property is simply not worth the price tag.Misleading Location: It is located nearly 10 km away from Munnar town, situated halfway down the hill.Disappointing Views: Despite booking the highest "Premium" category, our room offered no views at all. Paradoxically, the lower-priced standard rooms on the upper floors seem to have better vantage points.Rigid & Unaccommodating Service: I contacted the property a day prior to request a standard 2-hour early check-in, which was flatly denied. Additionally, I called at 9:30 AM before arriving to ask if we could buy breakfast upon arrival. Despite offering to pay extra, the host gave another outright refusal, claiming it was simply not possible. Basic food service should never be this difficult for a guest.Unprofessional Management: We arrived around 11:00 AM with our 2-year-old toddler and waited patiently in the lobby. After waiting for over 1.5 hours with no progress on our room, the manager approached us—not to offer assistance, but to complain about our toddler moving around the waiting area. This led to an unpleasant argument with zero empathy or resolution from management.Overall, the property severely lacks basic hospitality standards and customer care. I would not recommend staying here.

Flag

ixigoer •

Couple • India • Oct 2026

Very good

8.0

Nice property food options are limited and time restricted.overall good experience

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ixigoer •

Couple • India • Sep 2026

Exceptional Elegant Stay

10

As soon as we entered the stunning lobby, we realized we were about to experience something exceptional. This spot seems like a secret haven, with attention given to every tiny detail. Just the scenery from our window made the cost completely worthwhile.

Kundan •

Solo Traveller • Sep 2026

Excellent Stay Experience

10

Enjoyed a wonderful stay! The property was beautiful, spotless, and well kept, situated in a great location with very friendly and accommodating staff. Overall, it was a fantastic experience. Strongly recommend!

Sharon Solaman •

Solo Traveller • Sep 2026

Hotel Facilities

amenity
Access

Couples only

Exterior corridor

24*7 Front Desk

Intercom

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Balcony/terrace

Air-conditioned rooms

Daily housekeeping

Refrigerator

Exterior corridor

Bedside socket

Blackout curtains

Complimentary welcome drink

Cupboard

Dustbins

Fan

First Aid kit

Hair dryer

Ironing facilities

Mirror

Outdoor furniture

Safe box

Shelf for clothes

Snacks or fruits

Soundproofing

Study table

Telephone

Television

High chair

Linens

amenity
Bathroom

Bathroom telephone

Shower

Toiletries

Towels

Private bathroom

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Room Service

Breakfast Available

BBQ Facility

Snacks or fruits

Water Bottles

amenity
Activities and sports

BBQ Facility

Indoor Swimming Pool

Game room

Kids' swimming pool

amenity
Accessibility

Elevator access

On-site accessible restaurants / lounges

Wheelchair-accessible

amenity
Other facilities

Elevator access

amenity
Services and conveniences

Terrace

Facilities for Differently-Abled Guests

Air conditioning in Public Area

Free car parking

Fireplace

Smoking Area

amenity
Safety and cleanliness

First Aid kit

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Room Sealing after Sanitisation

Safety Protocol-trained staff

amenity
Outdoor

Balcony/terrace

Garden/Backyard

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2025
  • Number of floors - 3
  • Number of rooms - 18
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Number of bars/lounges - 0
  • Reception open until - 19:30
  • Check-out from - 10:30
  • Check-in until - 19:00
  • License Id / Local Tax ID/ Entity Name - The Saray Munnar

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Frequently Asked Questions when booking The Saray Munnar by VOYE HOMES

What is the location of The Saray Munnar by VOYE HOMES?

The Saray Munnar by VOYE HOMES is located at Saray Munnar Tea Est Rd, Chithirapuram, Munnar, 685565.

What is the check-in and check-out time at The Saray Munnar by VOYE HOMES?

The standard check-in time at The Saray Munnar by VOYE HOMES is 1:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at The Saray Munnar by VOYE HOMES.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Saray Munnar by VOYE HOMES.

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