The Sunder Palace - A Luxury Boutique Hotel

Beautiful hotel, with great staff. I loved the breakfast, its buffet style but you can ask for omelettes and the coffee was amazing. Service was excellent in every department.

There is nothing ’Sundar’ or ’Luxury’ when it comes to The Sundar Palace. After a long flight we were assigned a room where one can’t even use basic facilities like commode and mirror. Had to pick a fight early morning to get the room changed so that we can freshen up. The restaurant was under renovation and no morning tea couldn’t be provided as they didn’t have milk and ginger. The one and only thing which worked for us was location otherwise it is nothing but a sundar facade. I would not recommend this place to anyone as a) it is not worth the money(10k per night) and b) it has zero service and facilities. Being a jaipurit born and raised here i personally feel ’The Sundar Palace ’ is a shame in the name of hospitality and service which Jaipur is famous for. So beware and dont fall for the online images and the outside beautiful building as you will be highly highly disappointed and frustrated as we were.

One of the worst hotel stays I have ever had. Unaccommodating. One word to describe this hole of a hotel. Right from the manager, restaurant staff and almost all of them had a indifferent attitude towards guests. Rooms had piles of dirt under the beds. No cleaning ritual. We were given dingy rooms on ground floor even though there were other rooms of same category available on higher floors. Electric wires were hanging loose. Commode had flushing issues. Sand coming out from tile cracks. No windows. You name it and the hotel has it. Full of flaws. Very poor selection of breakfast which according to them is such as its "complimentary". Although a'la carte dishes looked good. To top it all the hotel staff had poor attitude towards guest satisfaction. There were many instances of altercation with them. Take the 4.6 rating of this hotel on tripadvisor with a lot of salt. All fake reviews with reviewers having just 1 contribution in tripadvisor. Just 2 things good about it is powerful shower and a very good location. That's all.

Overall good , although it is new but rooms need maintenance. Cleanliness could have been better. The restaurant is outsourced or maybe run by owner's friend. I booked room with breakfast but I felt serving me breakfast in the morning was like a burden to them. This would not have been the case if I was an outside guest and paid in cash.

This hotel made our experience truly exceptional due to their post check-out service and hospitality. Special thanks to Mohan and the manager, Rajesh Gupta. We had misplaced a bag of our belongings which was found several days after we checked out. They went above and beyond, and made sure to courier the bag to us. We also accidentally left our IDs and they went out of their way to have them sent to our other hotel. Rooms are clean and comfortable. Walking distance to several bars and restaurants. Great hotel overall! Thank you so much.