The Xanadu Meghadhootam

The property itself is genuinely beautiful, and my kids absolutely loved it. The location and the way the villas are designed are impressive. Unfortunately, the experience beyond the property itself was extremely disappointing, especially considering that we paid around "11,000 per night".The first problem is "accessibility". The resort is located through extremely steep and narrow hill roads, making the drive quite stressful. The parking area was so steep that driving and manoeuvring the car was difficult. More concerning was the "lack of transparency regarding the accommodation" We were given a villa with two rooms, but on the second day we were told that the hall/common area of the villa would be shared with two other guests. This was not something we were expecting and should have been clearly communicated before or at the time of check-in.The "service was by far the biggest disappointment". There was no proper reception, and the restaurant/food service was poor. We also experienced power cuts on a very chilly morning. I tried calling the person responsible for operating the generator, but "my calls were not answered". With poor mobile reception at the property, this left us with virtually no way to get assistance.The food was also not up to the standard, I would expect from a property charging 11,000 per night. Given the remote location and difficult access, having reliable food, responsive staff and basic guest support should be the bare minimum.It is a real shame because the property itself is beautiful and has tremendous potential. My children enjoyed the place, but good architecture alone cannot compensate for poor hospitality and inadequate service.At 11,000 per night, I expected a significantly better experience. Unfortunately, the lack of reception, poor service, disappointing food, accessibility issues, unanswered calls and the unexpected sharing of the villa's common area made the stay feel completely not worth the price.I hope the management takes this feedback seriously, because with better staffing, service and guest management, this property could be a genuinely excellent place to stay.

ixigoer •

Family • India • Sep 2026

Our stay here during the Kodaikanal trip was very enjoyable. The property offered a calm and serene environment, providing a cozy spot to return to after a day of exploring. The ambiance contributed to a more laid-back trip. 🌿 We booked through Memmsta while organizing the trip, which made the reservation process straightforward. Overall, it was a pleasant experience and a place I'd think about staying at again on a future visit to Kodai. ✨

I had a fantastic experience staying here. Everything was excellent, from the location and cleanliness to the hospitality and overall comfort. The location is very convenient and makes it easy to get around and enjoy the surroundings.The room was comfortable, clean, and well maintained, making the stay extremely relaxing. The staff were genuinely polite, friendly, and helpful throughout my stay, and their hospitality really stood out.The food was also excellent — fresh, tasty, and well prepared. There was great attention to detail in everything, which made the entire experience feel very pleasant.Overall, it was a wonderful stay with great service, delicious food, a convenient location, and a very welcoming atmosphere. I would definitely recommend this place and would happily stay here again!

ixigoer •

Business • India • Aug 2026

NO problem with the property or stay. excellent. worth every single penny. Most beautifully constructed villa... however even though gmaps show 5 km away from city, it is at the peak of the hill and takes around 25 mins and no driver accepts to drive u for below 1000rs. So if u want to distance urself and need some peace, this place is excellent for u

ixigoer •

Group • India • Jul 2026

Our stay at The Xanadu was fantastic. The property features beautiful design, a gorgeous garden, and amazing views that enhanced our experience. The caretakers were very kind, attentive, and looked after us exceptionally well during our visit. All in all, it was an unforgettable trip, and we would gladly return. Highly suggested for those seeking a tranquil and well-kept retreat!