WOW Crest, Indore - IHCL SeleQtions

I had a great stay at hotel, the staff was very helpful and courteous throughout my visit. A special thanks to the team for arranging a packed breakfast for me early in the morning at 5 AM, which was really thoughtful and convenient. Overall, it was a comfortable and pleasant experience. Highly recommended!

Couple • India • Mar 2026

A Wonderful Pet-Friendly Stay at Wow Crest, Indore with Our Dog Misha!Our recent stay at Wow Crest, Indore, IHCL SeleQtions was truly delightful and exceeded our expectations in every way. From the moment we arrived, the experience was seamless and welcoming. A special mention to Priyadarshini and the Front Office team for ensuring a smooth arrival and check-in process. Their warm hospitality, professionalism, and attention to detail made us feel valued and comfortable right from the start.The food and beverage experience throughout our stay was exceptional. The culinary offerings were not only delicious but also beautifully presented, and the service was prompt, courteous, and attentive. Ankush and the entire F&B team deserve appreciation for maintaining such high standards of quality and service, making every dining experience memorable.Our room was extremely comfortable, impeccably clean, and thoughtfully maintained. As pet lovers, we especially appreciated the pet-friendly environment and the well-equipped amenities that enhanced our stay. Sandeep and the Housekeeping team did a wonderful job ensuring the room remained spotless and welcoming at all times.The spa experience was another highlight of our visit. Ritu, the Spa Therapist, provided a very relaxing treatment with excellent technique and professionalism, creating a calming and rejuvenating experience that we truly enjoyed.Lastly, we would like to express our gratitude to Mr. Vidish Mhatre, the General Manager, for leading such a fantastic property. His leadership is clearly reflected in the high standards of service, the warmth of the staff, and the overall excellence of the hotel. Our stay was truly memorable, and we look forward to visiting again.

We recently stayed at IHCL Indore ’ WOW Crest, and our experience was made truly exceptional because of Mrityunjay at the reception.He was extremely kind, courteous, and thoughtful throughout our stay. From helping us plan our local visits to ensuring all our requests were handled promptly, he went above and beyond to make sure we were comfortable. His knowledge of the local area and proactive assistance really enhanced our trip.It’s rare to find someone so genuinely committed to guest satisfaction. IHCL is fortunate to have such a dedicated team member. We truly appreciate his efforts and hope the management recognizes his outstanding service.Thank you, Mrityunjay, for making our stay so comfortable. We sincerely hope your efforts are appreciated by the management.Highly recommended!Vedant and Pranali Ravidhone

We recently dined at Wow Crest from Indian Hotels Company Limited (IHCL) after booking a buffet dinner for seven people. The experience had a mix of positives and areas needing improvement.The restaurant’s ambiance is elegant and welcoming, perfectly suited for family gatherings or group dinners. The buffet spread offered a good variety of dishes, including flavorful starters, well-prepared main courses, and appealing desserts. The food quality was satisfying ’ fresh, tasty, and nicely presented. The live counters added a nice interactive touch to the meal.However, the service speed was noticeably slow. Despite having a prior reservation, we faced delays in basic services such as water refills, clearing used plates, and staff assistance. Some buffet items took longer than expected to be replenished, which disrupted the dining flow. For a buffet setting ’ where convenience is key ’ this was slightly disappointing.On a positive note, the staff remained polite and courteous throughout. With better coordination and quicker response times, the overall experience could easily match the high standards associated with IHCL.In summary, Wow Crest delivers well on food and atmosphere, but improving service efficiency would significantly enhance the guest experience.

Positioned as vakue for money brand but actually a badly refurbished old property.phines dont work. Service standards can be much better for a ihcl property. Food / resturants can improve quite a bit. On the good side dinner in roof top resturant improved and they did help with carry on bfast boxes which were well done .