Yes, yes, yes!
There won’t be any service charge on e-tickets until December 31. On Monday, i.e., November 21, the government declared that the IRCTC (Indian Railway Catering and Tourism Corporation) won’t levy any service charge for online ticket bookings for the rest of the year. Those who don’t know already, the IRCTC accounts for more than half of the train tickets booked every day (approximately 12 lakh).
The idea is to encourage cashless transactions so that people feel at ease after the demonetisation of Rs. 500 and Rs. 1000 notes. There is no doubt that the service charge contributes to the IRCTC’s overall revenue.
For non-AC and sleeper class, IRCTC charges Rs. 80 (i-tickets) and Rs. 20 (e-tickets) respectively. And the service charge for AC compartments is Rs. 120 (i-tickets) and Rs. 40 (e-tickets).
As per a government official, “We have suggested IRCTC either do away or substantially reduce the service charge as the Prime Minister wants that online transactions should not be more expensive than over-the-counter payments.”