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Collection O NEOSTAY TOWN HOUSE

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Dd-240 Street No 277, New Town Action Area 1, Near Bishwa Bangla Gate, 743502

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At Collection O NEOSTAY TOWN HOUSE, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as luggage storage.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. Collection O NEOSTAY TOWN HOUSE offers toiletries and towels in the restrooms of specific accommodations. At Collection O NEOSTAY TOWN HOUSE, each day commences with a scrumptious breakfast offered at no additional cost.

Popular Facilities

24*7 Room Service

24*7 Room Service

Breakfast Available

Breakfast Available

In-Room Breakfast

In-Room Breakfast

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Kitchen

Kitchen

Deluxe Double Room with Balcony
Recommended Deal

Deluxe Double Room with Balcony

Free Cancellation

Pay At Hotel

₹1,437

+ ₹224 taxes and fees, per night, per room

6.4

Good

•

66 reviews

Denied check-in, surprise charges and booking problems

Guest as saying

The location of the property is great and if you are getting it within 1k per night, it is value for money.

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ixigoer •

Solo Traveller • India • May 2025

Very bad useless experience with ixigo

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Sadasiba Pradhan •

Solo Traveller • India • Apr 2025

They don’t allow you to enter the hotel

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ixigoer •

Solo Traveller • India • Apr 2025

Explore the Area

Dd-240 Street No 277, New Town Action Area 1, Near Bishwa Bangla Gate, 743502

Around the property

    Victoria Memorial

    13.36 km

    Howrah Bridge

    12.96 km

    Dakshineswar Kali Temple

    14.95 km

    Kalighat Kali Temple

    14.01 km

    Eden Gardens

    11.48 km

    Premashraya Palliative Care Unit

    0.61 km

    College Street (Boi Para)

    11.08 km

    Eco Tourism Park

    4.98 km

    Rabindra Tirtha

    0.79 km

    Kolkata Gate

    0.74 km

    JVT Children's Park

    0.53 km

    Indian Museum (Jadu Ghar)

    12.54 km

    Park Street

    12.51 km

    JVT Park

    0.48 km

    Tall Tree Nursery

    0.41 km

    ATM

    1.21 km

    Reliance Fresh Supermarket

    1.32 km

    Picnic Spot

    0.62 km

    Mother Teresa Mission and Mother House

    11.81 km

    New Town Metro Station

    3.33 km

    Jessore Airport (JSR) - Bangladesh

    98.01 km

    City Centre, New Town

    6.07 km

    Netaji Subhas Chandra Bose International Airport (CCU) - India

    9.15 km

    Shankar Nethralaya

    0.75 km

    Rabindra Tirtha Shishu Udyan

    0.06 km

    Rabindra Tirtha Station

    0.86 km

    HIG Park

    0.5 km

6.4

Good

66 Users

Guest Impressions

spotlight icon

The location is very good, while value depends on securing a lower nightly price.

Staff provide friendly, cooperative, welcoming, and helpful service during stays.

Online bookings sometimes lead to denied entry, unavailable rooms, or higher payment demands.

Staff

10.0

Staff are helpful and cooperative.

Cleanliness

10.0

Bathrooms are clean and spacious.

Room Comfort

8.0

Rooms are comfortable and spacious, though some are small.

Location

7.0

The property has a great location.

Value for Money

7.0

It offers value for money at prices within 1,000 per night.

Total Reviews

All Reviews (10)
Solo Traveller (7)
Couple (2)
Family (1)

Value for Money Stay

7.0

The location of the property is great and if you are getting it within 1k per night, it is value for money.

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ixigoer •

Solo Traveller • India • May 2025

Terrible Booking Experience

2.0

Very bad useless experience with ixigo

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Sadasiba Pradhan •

Solo Traveller • India • Apr 2025

Access Issues

2.0

They don’t allow you to enter the hotel

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ixigoer •

Solo Traveller • India • Apr 2025

Unfair Booking Experience

4.0

This Stay doesn't even accept online booking & Price.The denied booking and entry based on any online booking and asked for double the money shown online. If you don't pay them, they won't let you enter. The rooms are pretty small, not as they are showed in images.

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ixigoer •

Solo Traveller • India • Jan 2025

Unacceptable Service Failure

2.0

I was denied checkin. The receptionist told me that foreign national isn’t allowed. I contacted ixigo customer service about the situation. Unfortunately ixigo didn’t refund my money. I wasn’t able to spend the time I paid for at the hotel. I regretted doing business with ixigo. And can’t recommend anyone to do business with ixigo in the future because they’re criminal

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Morris Daykarmeh Karnuah •

Couple • India • Jan 2025

Hotel Facilities

amenity
Access

Late Check-in Supported

Intercom

amenity
Safety and security

24*7 Security

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Bedside socket

Cupboard

Dustbins

Fan

First Aid kit

Hand sanitiser

Ironing facilities

Linens

Marbled/tiled floor

Mirror

Seating area

Shelf for clothes

Study table

Telephone

amenity
Bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Internet access

Internet services

amenity
Food and drinks

24*7 Room Service

Breakfast Available

In-Room Breakfast

Kitchen

amenity
Services and conveniences

Air conditioning in Public Area

Luggage Storage

Smoke-Free Property

Smoking Area

Contactless Check-in/Check-out

Food Delivery

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

First Aid kit

Hand sanitiser

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Free Face Masks

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safety Protocol-trained staff

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Hot water linen and laundry washing

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Room Sanitisation Opt-Out Available

Room service app

Safe Dining Space

Sanitised kitchen and tableware

Temperature Check

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Announcements

  • Check-in is not allowed between 10 PM and 5 AM
    The property does not accept non-local guests.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Collection O NEOSTAY TOWN HOUSE

What is the location of Collection O NEOSTAY TOWN HOUSE?

Collection O NEOSTAY TOWN HOUSE is located at Dd-240 Street No 277, New Town Action Area 1, Near Bishwa Bangla Gate, 743502.

What is the check-in and check-out time at Collection O NEOSTAY TOWN HOUSE?

The standard check-in time at Collection O NEOSTAY TOWN HOUSE is 12:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Collection O NEOSTAY TOWN HOUSE.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Collection O NEOSTAY TOWN HOUSE.

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