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Hotel Deep

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Kulri Bazaar End,Picture Palace, Camel's Back End, 248179

Bed
EntranceReception
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Centrally Located

Central location near Mall Road supports convenient walking access around Mussoorie.

Scenic Views

Balcony views provide scenic vistas and a visually appealing stay experience.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car.Reception services featuring luggage storage are available to cater to your requirements.Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Hotel Deep. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. At Hotel Deep, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker.It is worth noting that certain guest bathrooms feature toiletries and bathrobes for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Hotel Deep provides a superb assortment of leisure amenities for guests to enjoy. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Restaurants

Restaurants

Room Service

Room Service

Terrace

Terrace

Safe Dining Space

Safe Dining Space

Fitness Centre

Fitness Centre

Air-conditioned rooms

Air-conditioned rooms

Super Deluxe Room
Recommended Deal

Super Deluxe Room

Free Cancellation

Mandatory Gala Dinner charges applicable for Christmas and New Year to be paid at the hotel directly by the guests(If any)

Book with ₹0

₹2,138

+ ₹313 taxes and fees, per night, per room

5.2

Pleasant

•

269 reviews

Dirty bedding, unhygienic rooms and rude service

Guest as saying

As we approached the hotel from Mall Road, the pathway was extremely filthy and the stench was so bad it was hard to breathe. The rooms given to us were nothing like what was promised. Upon entering, the bedsheets were very dirty. When we complained to the staff, he said they had just changed the sheets and pillow covers two hours ago. After showing him the stains and hair on the sheets, he agreed to replace them, but the new ones were also stained. When we pointed this out, he said all sheets have stains. After much arguing, the manager reluctantly showed us other rooms, which were even worse. We had no choice but to stay in the original rooms. The towels were filthy with insects on them, and the tea tray was similarly dirty. Since we had paid in advance and it was late, we had to stay. The next morning, there was no hot water. When we called reception, they hung up on us. After calling again and complaining, they said the staff forgot to turn on the hot water and it would be ready in five minutes. This hotel completely spoiled our trip. I advise everyone to avoid such places.

jaswinder singh moti •

Solo Traveller • Sep 2026

Nice spot for families, we come from Canara Bank.

Anju mishra •

Family • Sep 2026

Terrible service, unhygienic conditions, no guest service, lacking hospitality ethics. Bedsheets and towels were dirty. When we asked to change the bedsheets, they said these were the only ones available. Upon leaving, staff asked for a tip for their service. Not recommended for staying.

Rukhsar Khan •

Solo Traveller • Aug 2026

Explore the Area

Kulri Bazaar End,Picture Palace, Camel's Back End, 248179

Around the property

    A Prakash and Co

    1.21 km

    Chandok handicrafts

    1.11 km

    Cambridge Book Depot

    1.15 km

    Classic Emporium

    1.15 km

    Wynberg Health Center

    0.84 km

    The Garrison Restobar

    0.87 km

    Hamers

    1.15 km

    St. Marry Hospital Mussoorie

    0.87 km

    Landour Community hospital

    0.57 km

    Picture Palace Bus Station

    0.71 km

5.2

Pleasant

269 Users

Guest Impressions

spotlight icon

Staff experiences are mixed, ranging from polite assistance to rude or uncooperative service.

Room cleanliness is inconsistent, with dirty bedding, towels, and poor hygiene recurring across stays.

Mountain and surrounding views are attractive from some rooms and shared areas.

Food

6.0

Food experiences are mixed, ranging from good to disliked.

Location

6.0

Location is mixed, ranging from central and convenient to distant and difficult.

Staff

4.0

Service is frequently rude, unhelpful, unprofessional, and associated with extra-money requests.

Cleanliness

4.0

Cleanliness is consistently criticized for filthy bedding, towels, and rooms.

Room Comfort

4.0

Rooms often lack comfort, with dirty bedding and reported missing basic amenities.

Value for Money

4.0

The stay is often considered not worth the price.

Total Reviews

All Reviews (10)
Solo Traveller (8)
Family (1)
Group (1)

Extremely Poor Experience

2.0

As we approached the hotel from Mall Road, the pathway was extremely filthy and the stench was so bad it was hard to breathe. The rooms given to us were nothing like what was promised. Upon entering, the bedsheets were very dirty. When we complained to the staff, he said they had just changed the sheets and pillow covers two hours ago. After showing him the stains and hair on the sheets, he agreed to replace them, but the new ones were also stained. When we pointed this out, he said all sheets have stains. After much arguing, the manager reluctantly showed us other rooms, which were even worse. We had no choice but to stay in the original rooms. The towels were filthy with insects on them, and the tea tray was similarly dirty. Since we had paid in advance and it was late, we had to stay. The next morning, there was no hot water. When we called reception, they hung up on us. After calling again and complaining, they said the staff forgot to turn on the hot water and it would be ready in five minutes. This hotel completely spoiled our trip. I advise everyone to avoid such places.

jaswinder singh moti •

Solo Traveller • Sep 2026

Family Friendly Stay

10

Nice spot for families, we come from Canara Bank.

Anju mishra •

Family • Sep 2026

Very Disappointing Stay

2.0

Terrible service, unhygienic conditions, no guest service, lacking hospitality ethics. Bedsheets and towels were dirty. When we asked to change the bedsheets, they said these were the only ones available. Upon leaving, staff asked for a tip for their service. Not recommended for staying.

Rukhsar Khan •

Solo Traveller • Aug 2026

Disappointing Stay

2.0

The rooms are really awful 🤢, featuring dirty and stained sheets that are very off-putting. The service is poor, and the staff are not helpful. The only good thing is the central location. 📍 I wouldn't suggest this hotel to anyone. 👎

Shweta Mehta •

Solo Traveller • Aug 2026

Worst Hotel Experience

2.0

The staff were very rude; when we requested two chairs, they ignored us and then began arguing with us. This is the worst hotel I have ever stayed at.

Tanuj •

Group • Jul 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Pet-friendly property

Non-smoking rooms

Paid parking

amenity
Safety and security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

First Aid kit

Hand sanitiser

Ironing facilities

Wake-up call

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Paid parking

Onsite car parking

Airport transfer

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

Room Service

Kitchen

amenity
Activities and sports

Fitness Centre

Table tennis

amenity
Accessibility

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Terrace

Luggage Storage

Laundry Service

Invoice Provided

Smoke-Free Property

Smoking Area

Meeting/Banquet Facilities

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Hand sanitiser

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Regular Sanitisation of Rooms

Safety Protocol-trained staff

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Pets are not allowed
  • Primary Guest should be 18+ years of age

Property Information

  • Number of floors - 3
  • Number of rooms - 48

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Frequently Asked Questions when booking Hotel Deep

What is the location of Hotel Deep?

Hotel Deep is located at Kulri Bazaar End,Picture Palace, Camel's Back End, 248179.

What is the check-in and check-out time at Hotel Deep?

The standard check-in time at Hotel Deep is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Deep.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Deep.

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