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Hotel Winterfell

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Street no. 12, Clock tower road, 248179

Reception
24+ Photos

Scenic Views

Rooms can offer appealing views, including a fabulous view and balcony outlooks.

Hotel Winterfell provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.Several chosen accommodations at Hotel Winterfell have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, bottled water and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and bathrobes within a few chosen chambers.

Popular Facilities

Room Service

Room Service

Terrace

Terrace

In-Room Breakfast

In-Room Breakfast

Breakfast Takeaway Service

Breakfast Takeaway Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Deluxe Room
Recommended Deal

Deluxe Room

Non-refundable

Parking

Free WiFi

₹3,807

+ ₹538 taxes and fees, per night, per room

7.3

Very Good

•

52 reviews

Foul-smelling rooms, poor cleanliness and rude service

Guest as saying

The room offers an amazing view.

Sachin Patel •

Solo Traveller • Sep 2026

Our stay at this hotel was very disappointing. We had reserved rooms for two days with friends, but when we arrived, the rooms were in terrible shape and had a very bad odor. When we complained to the owner, instead of helping, he and some people with him started to insult and threaten us. Even though the rooms were unacceptable and we were treated badly, the hotel would not refund any money for our two-day booking. This was a very upsetting experience, and I strongly recommend others be careful before choosing this hotel.

Meenal Saxena •

Group • Sep 2026

This place is unsafe for women, located in a very bad area. The receptionist was extremely rude and abusive towards females. Avoid this hotel as the rooms were terrible.

vanshika •

Solo Traveller • Sep 2026

Explore the Area

Street no. 12, Clock tower road, 248179

Around the property

    St. Marry Hospital Mussoorie

    0.63 km

    Hamers

    0.89 km

    Classic Emporium

    0.89 km

    Wynberg Health Center

    0.67 km

    Landour Community hospital

    0.95 km

    The Garrison Restobar

    0.6 km

    Cambridge Book Depot

    0.89 km

    Allen Flat

    0.99 km

    Chandok handicrafts

    0.83 km

    Picture Palace Bus Station

    0.35 km

7.3

Very Good

52 Users

Guest Impressions

spotlight icon

Room condition varies from clean, well-maintained spaces to foul smells and poor upkeep.

Staff service ranges from courteous and timely assistance to rude, unresponsive treatment.

Food

8.0

Food is generally tasty, though quality and kitchen management can be below expectations.

Staff

6.0

Friendly, respectful service is offset by complaints about rudeness and poor responsiveness.

Location

6.0

Prime location with nearby attractions, but safety and location quality are disputed.

Cleanliness

6.0

Clean rooms and bathrooms contrast with repeated complaints about poor hygiene and stained linens.

Value for Money

6.0

Value ranges from excellent to severely disappointing depending on the stay.

Room Comfort

5.5

Rooms range from good and spacious to foul-smelling, noisy, and poorly maintained.

Total Reviews

All Reviews (10)
Solo Traveller (8)
Group (1)
Couple (1)

Stunning Room View

10

The room offers an amazing view.

Sachin Patel •

Solo Traveller • Sep 2026

Terrible Hostile Stay

2.0

Our stay at this hotel was very disappointing. We had reserved rooms for two days with friends, but when we arrived, the rooms were in terrible shape and had a very bad odor. When we complained to the owner, instead of helping, he and some people with him started to insult and threaten us. Even though the rooms were unacceptable and we were treated badly, the hotel would not refund any money for our two-day booking. This was a very upsetting experience, and I strongly recommend others be careful before choosing this hotel.

Meenal Saxena •

Group • Sep 2026

Unsafe and Unpleasant Stay

2.0

This place is unsafe for women, located in a very bad area. The receptionist was extremely rude and abusive towards females. Avoid this hotel as the rooms were terrible.

vanshika •

Solo Traveller • Sep 2026

Spotlessly Clean Stay

10

An ideal spot to reserve with clean rooms and washrooms that are sanitized.

Prabhsimran singh •

Solo Traveller • Sep 2026

Very Disappointing Stay

2.0

The owner and receptionist were extremely unhelpful and rude. The room was in terrible condition with a strong unpleasant odor. The pillow and bedsheet covers were dirty, and the overall service was very poor. It would be better to stay elsewhere.

mohit kumar •

Solo Traveller • Sep 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Pet-friendly property

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Fan

First Aid kit

Free drinking water

Ground floor available

Hand sanitiser

Ironing facilities

Sewing kit

Staircase access

Study table

Tea/Coffee maker

Top floor available

amenity
Bathroom

Shower

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Free car parking

Airport transfer

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Room Service

In-Room Breakfast

amenity
Activities and sports

Tours

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Terrace

Concierge

Free car parking

Laundry Service

Dry-Cleaning

Food Delivery

Heating in Public Area

Invoice Provided

Smoke-Free Property

Photocopy/fax in business center

amenity
Safety and cleanliness

Breakfast Takeaway Service

First Aid kit

Hand sanitiser

Anti-Viral Cleaning Items

Body Thermometer

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

No Shared Stationery

Professional Sanitisation and Disinfection Services

Regular Sanitisation of Rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hotel Policies

Children and extra beds

  • All children are welcome.
Children 1-2 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 3 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of rooms - 1
  • Check-in until - 23:00

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Frequently Asked Questions when booking Hotel Winterfell

What is the location of Hotel Winterfell?

Hotel Winterfell is located at Street no. 12, Clock tower road, 248179.

What is the check-in and check-out time at Hotel Winterfell?

The standard check-in time at Hotel Winterfell is , and check-out is at . Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Winterfell.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Hotel Winterfell.

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