Hotel Palmyra Grand Inn

Rooms are nto clean

Couple • India • Oct 2026

Rooms are like clean but if you have any concern the staff didn't listen us they don't want to know what's our problem if we explain they are given two minutes but helping us Room service is very bad but if you want ac room under 1500 it's little bit worth and food quality is superb in this hotel's restaurant

Couple • India • Oct 2026

Very bad experience

Couple • India • Oct 2026

Excellent stay

Solo traveler • India • Sep 2026

Very disappointing 2-day stay.I booked this hotel through Agoda, and the room photos shown on Agoda looked like a well-maintained, premium room. However, the actual rooms I received were completely different from what was advertised.I specifically booked a Queen/King-sized bed, but the first room I received had two single beds. When I complained, I was told that the other rooms were also like that.The first room was dirty, had a strong foul smell, poor AC maintenance, and a window that wouldn't close completely.I requested a room change and was moved the next day. Unfortunately, the second room was even worse. The bathroom smelled bad, the toilet flush did not work properly, and I had to use a bucket to flush it manually. The TV screen appeared to have fungus/moisture inside it, and the AC wasn't cooling properly even at 16°C. The fan was actually more effective.Some staff members were helpful, but the overall service and hospitality were disappointing.The biggest issue for me is the mismatch between the room advertised on Agoda and the room actually provided. The photos gave me a completely different expectation from what I experienced.I would strongly recommend that Agoda guests confirm the exact room type, bed configuration and current condition of the room before booking.

Couple • India • Sep 2026

🪲 bug issues

Couple • India • Sep 2026

The room shown in the pictures and the actual room are completely different.The bedsheets and pillow covers had stains. I requested a change, and they changed them three times, but unfortunately, all the replacements were in the same unsatisfactory condition.The bathroom door lock was broken and the flush was not working. I informed the front desk, and they tried to repair it, but even after about an hour, the issues were not properly resolved. I then requested a different room.They provided another room, but the situation was almost the same. The window lock was broken, the bathroom flush was not working properly, and the bedsheets were again not in satisfactory condition.I would like to mention that the staff were polite and helpful. Whenever we reported an issue, they genuinely tried their best to solve it. However, the overall condition and maintenance of the rooms were disappointing.Based on my experience, I would not recommend this hotel to others.

Couple • India • Sep 2026

It was a nice and clean

Couple • India • Sep 2026

Very bad room service. Had to wait so long to even get a bottle of water.

Couple • India • Sep 2026

I have booked single big size bed but they provide two singke bed room. The counter staff told me that other rooms are all occupied. What I felt that they are giving priority for walking customer and they can tell higher rate to them. And no facility to hang our clothes in wardrobe( see photo) and just outside the door there are concreets are damaged. No door mat near bathroom door. Very very poor management

Business traveler • India • Sep 2026

No TV, No wifi, No spacious room, towels, bedsheets used, room door lock not working, my room door already opened when we returned at evening its horrible and shocked experience. this platform gave offers but hotels prepared to give cheap uncontional rooms. What is the use with this platform offers.

Couple • India • Aug 2026

If you’ve ever wondered what it’s like to vacation inside a fish market dumpster, look no further than the Palmyra Grand Inn.Let’s start with the aesthetics: the interior is absolute rubbish. Calling it "decor" is a massive insult to actual garbage. The rooms are completely filthy, but the real star of the show is the bathroom, which possesses a stench so aggressively foul it deserves its own biohazard warning.In fact, the entire establishment reeks of stinking fish. Just making the trek from the lift to your floor is a high-stakes survival mission where holding your breath isn't just recommended, it's mandatory.But the absolute peak of this tragic comedy is the "service." I asked the reception manager for something totally groundbreaking in the hotel industry: a staff member to help carry my luggage from the taxi to my room, and vice versa. You would have thought I asked him to solve a calculus equation in a foreign language. After watching him completely fail to comprehend the most basic concept of hospitality, I just gave up and hauled it all myself.Unless you are training for a survival reality show, save your money, your sanity, and your sense of smell. Avoid this place at all costs.

Couple • India • Aug 2026

Good room and also good facilities

Solo traveler • India • Aug 2026

No lights in corridors, bad smelling rooms, soiled bed sheets and covers, stained and dusty carpets. Faulty door handles, poor maintained fittings in bathrooms. Dirty bathrooms. As it we checked-in late and were with kids, we were unfortunately not able to cancel the stay and look for a new hotel. If not for the timing, we would have definitely cancelled the stay and looked other options. The photos maintained in the advertisements are very old - possibly during the hotel inauguration. Looks like after this the hotel was never cleaned.

Family with young children • Germany • Aug 2026

A total nightmare..thats it

Solo traveler • India • Aug 2026