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Prime Palace Hotel

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M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, 682011

EntranceReception
22+ Photos

Prime Location

Central MG Road setting provides convenient access to shopping, transport, and city areas.

Experience an abundance of unparalleled facilities and features at Prime Palace Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Kochi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring safety deposit boxes.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.At Prime Palace Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting salon before you depart.

Popular Facilities

Room Service

Room Service

In-Room Breakfast

In-Room Breakfast

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Fan

Fan

First Aid kit

First Aid kit

Standard Non-AC Room
Recommended Deal

Standard Non-AC Room

Free Cancellation

Parking

Book with ₹0

₹1,309

+ ₹225 taxes and fees, per night, per room

6.3

Good

•

665 reviews

Unclean bathrooms, cockroaches and foul smells

Guest as saying

not worth it

Flag

ixigoer •

Couple • India • Oct 2026

in Blanket blood stains room are not cleaned small cockroach everywhere in bathroom and on the bed also

Flag

ixigoer •

Solo Traveller • India • Oct 2026

Was recommended by fellow sister hotel staff to try out another branch in cochin. Will not revisit it again. Very much improvements needed. Aircon was not working halfway thru the night . Fan was so noisy .

Flag

ixigoer •

Family • Singapore • Oct 2026

Explore the Area

M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, 682011

Around the property

    Cherai Beach

    20.15 km

    Cochin International Airport (COK)

    22.93 km

    Mattancherry

    3.35 km

    Centre Square Mall

    0.28 km

    Krishna Hospital

    0.11 km

    Maharajas Ground Metro Station

    0.24 km

    LuLu Mall

    6.29 km

    Ojus Clinic And Nursing Home

    0.24 km

    Ernakulam Public Library

    0.23 km

    Maharaja College Grounds

    0.22 km

    Kerala Kathakali Centre

    4.55 km

    Maharaja's College

    0.28 km

    College post office

    0.24 km

    ATM

    0.81 km

    Chinese Fishing Nets

    5.32 km

    Church of Saint Francis

    4.9 km

    Jew Town

    4.68 km

    Paradesi Synagogue

    3.4 km

    Calicut International Airport (CCJ)

    134.53 km

    Kerala Folklore Museum

    5.02 km

    Central department Store

    0.29 km

    Salem Marthoma Church

    0.25 km

6.3

Good

665 Users

Guest Impressions

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The central location provides convenient access to transport, shopping, entertainment, and major city areas.

Room and bathroom cleanliness varies, with stains, insects, odors, and worn linens recurring across stays.

Rooms are often small or more basic than booking images and expectations suggest.

Location

8.8

The property is centrally located near transit, shopping, cinemas, and major city areas.

Staff

5.8

Staff experiences are mixed, ranging from helpful and polite to rude and unhelpful.

Value for Money

5.0

Value is mixed, with some reasonable prices but frequent complaints about disappointing quality.

Food

4.5

Food facilities are limited because the property lacks a proper restaurant.

Room Comfort

4.5

Rooms are often uncomfortable because of odors, noise, faulty air conditioning, and pests.

Cleanliness

4.0

Cleanliness is frequently poor, with cockroaches, odors, dirty linens, and unclean bathrooms.

Total Reviews

All Reviews (10)
Couple (3)
Solo Traveller (5)
Family (2)

Acceptable

3.6

not worth it

Flag

ixigoer •

Couple • India • Oct 2026

Acceptable

4.8

in Blanket blood stains room are not cleaned small cockroach everywhere in bathroom and on the bed also

Flag

ixigoer •

Solo Traveller • India • Oct 2026

Literally cockroaches manifesting

3.2

Was recommended by fellow sister hotel staff to try out another branch in cochin. Will not revisit it again. Very much improvements needed. Aircon was not working halfway thru the night . Fan was so noisy .

Flag

ixigoer •

Family • Singapore • Oct 2026

Bad smell

3.2

Very bad smell inside the room. When comparing to the toilet the toilet smell is better than room. And door lock is very hard to unlock and lock.

Flag

ixigoer •

Couple • India • Sep 2026

Terrible experience

2.0

i want my money back

Flag

ixigoer •

Couple • India • Sep 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Intercom

amenity
Safety and security

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Fan

First Aid kit

Hand sanitiser

Ironing facilities

Television

Safety Deposit Box

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Play area

amenity
Transfers and transport

Onsite car parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Room Service

In-Room Breakfast

amenity
Activities and sports

Outdoor Recreational Activities

Tours

amenity
Services and conveniences

Air conditioning in Public Area

Concierge

Free car parking

Laundry Service

Library

Postal Service

Salon

Shops

Shrine

Photocopy/fax in business center

amenity
Accessibility

Elevator access

amenity
Safety and cleanliness

First Aid kit

Hand sanitiser

Body Thermometer

Cashless Payment Service

Doctor/Nurse on Call

Free Face Masks

No Shared Stationery

Physical Distancing of at least 1 metre

Safety Protocol-trained staff

Sterilising Equipment

Temperature Check

amenity
Other facilities

Elevator access

amenity
Languages spoken

Spanish

English

Hindi

Arabic

Bulgarian

Burmese

Catalan

Chinese (Cantonese)

Chinese (Mandarin)

Croatian

Czech

Danish

Dutch

Estonian

Filipino

Finnish

French

German

Greek

Hebrew

Hungarian

Indonesian

Italian

Japanese

Khmer

Korean

Lao

Latvian

Lithuanian

Malay

Nepali

Norwegian

Polish

Portuguese

Romanian

Russian

Sinhala

Slovenian

Swedish

Tamil

Thai

Turkish

Ukrainian

Vietnamese

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:30 AM

Children and extra beds

  • All children are welcome.
Infant 0-4 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Travel time to airport (minutes) - 45
  • Year property opened - 2018
  • Number of floors - 4
  • Room voltage - 210
  • Number of rooms - 40
  • Airport transfer fee - 1000 INR
  • Breakfast charge (unless included in room price) - 200 INR
  • Number of restaurants - 1
  • Check-out from - 11:00

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Frequently Asked Questions when booking Prime Palace Hotel

What is the location of Prime Palace Hotel?

Prime Palace Hotel is located at M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, 682011.

What is the check-in and check-out time at Prime Palace Hotel?

The standard check-in time at Prime Palace Hotel is 12:00 PM, and check-out is at 11:30 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Prime Palace Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Prime Palace Hotel.

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