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Prime Palace Hotel

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M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, 682011

EntranceReception
18+ Photos

Value for Money

Offers budget-friendly rates with decent amenities for travelers.

Centrally Located

Conveniently situated near transport and major attractions.

Experience an abundance of unparalleled facilities and features at Prime Palace Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Kochi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the Prime Palace Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At Prime Palace Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Prime Palace Hotel offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a coffee or tea maker and bottled water is available to cater to your requirements when desired.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience. Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting salon before you depart.

Popular Facilities

Internet services

Internet services

Room Service

Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Photocopy/fax in business center

Photocopy/fax in business center

24*7 Front Desk

24*7 Front Desk

Standard Non-AC Room
Recommended Deal

Standard Non-AC Room

Free Cancellation

Parking

Book with ₹0

₹1,223

+ ₹192 taxes and fees, per night, per room

5.8

Pleasant

555 reviews

78% positive reviews in last few months

Guest as saying

The room was not clean enough and they charged an extra 100 rupees.

Flag

Karthik •

Couple • India • May 2026

Bad

Flag

Group • India • May 2026

No cleaning, night no staff for cleen room , morning also in case we ask for cleen the room they refused to do so ,.their response was rude if we questioned about our concerns and enquiryies..

Flag

Group • India • May 2026

Explore the Area

M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, 682011

Around the property

    Krishna Hospital

    0.11 km

    Maharaja College Grounds

    0.22 km

    Ernakulam Public Library

    0.23 km

    Ojus Clinic And Nursing Home

    0.24 km

    Maharajas Ground Metro Station

    0.24 km

    College post office

    0.24 km

    Salem Marthoma Church

    0.25 km

    Maharaja's College

    0.28 km

    Centre Square Mall

    0.28 km

    Central department Store

    0.29 km

    ATM

    0.81 km

    Mattancherry

    3.35 km

    Paradesi Synagogue

    3.4 km

    Kerala Kathakali Centre

    4.55 km

    Jew Town

    4.68 km

    Church of Saint Francis

    4.9 km

    Kerala Folklore Museum

    5.02 km

    Chinese Fishing Nets

    5.32 km

    LuLu Mall

    6.29 km

    Cherai Beach

    20.15 km

    Cochin International Airport (COK)

    22.93 km

    Calicut International Airport (CCJ)

    134.53 km

5.8

Pleasant

555 Users

Guest Impressions

spotlight icon

Guests report mixed experiences regarding cleanliness and service.

Location is appreciated for its accessibility to attractions.

Staff behavior has been a common point of concern.

Location

6.7

Conveniently located near attractions and transport links.

Staff

6.2

Staff behavior is often reported as rude and unwelcoming.

Value for Money

6.1

Prices are competitive but quality does not meet expectations.

Cleanliness

5.2

Rooms often reported as dirty and poorly maintained.

Room Comfort

4.5

Rooms are small and lack proper maintenance.

Food

2.6

Limited food options with poor quality reported.

Total Reviews

All Reviews (10)
Couple (5)
Group (3)
Solo Traveller (1)
Family with young children (1)

Disappointing Stay

5.0

The room was not clean enough and they charged an extra 100 rupees.

Flag

Karthik •

Couple • India • May 2026

Acceptable

2.0

Bad

Flag

Group • India • May 2026

Worest experiance in prime palace hotel

2.8

No cleaning, night no staff for cleen room , morning also in case we ask for cleen the room they refused to do so ,.their response was rude if we questioned about our concerns and enquiryies..

Flag

Group • India • May 2026

Brief and Neutral Review

10.0

Fqbrv

Flag

Afsal Rahman Pp •

Solo Traveller • India • May 2026

good

8.4

rooms are good, and it's in a prime location

Flag

Group • India • May 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Intercom

amenity
Safety and security

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Fan

First Aid kit

Hand sanitiser

Ironing facilities

Safety Deposit Box

amenity
Family and kids

Play area

amenity
Transfers and transport

Onsite car parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Room Service

In-Room Breakfast

amenity
Activities and sports

Outdoor Recreational Activities

Tours

amenity
Services and conveniences

Photocopy/fax in business center

Laundry Service

Library

Postal Service

Salon

Shops

Shrine

Free car parking

Concierge

Air conditioning in Public Area

amenity
Accessibility

Elevator access

amenity
Safety and cleanliness

Body Thermometer

Cashless Payment Service

Doctor/Nurse on Call

Free Face Masks

No Shared Stationery

Physical Distancing of at least 1 metre

Safety Protocol-trained staff

Sterilising Equipment

Temperature Check

First Aid kit

Hand sanitiser

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Arabic

Bulgarian

Burmese

Catalan

Chinese (Cantonese)

Chinese (Mandarin)

Croatian

Czech

Danish

Dutch

Estonian

Filipino

Finnish

French

German

Greek

Hebrew

Hungarian

Indonesian

Italian

Japanese

Khmer

Korean

Lao

Latvian

Lithuanian

Malay

Nepali

Norwegian

Polish

Portuguese

Romanian

Russian

Sinhala

Slovenian

Spanish

Swedish

Tamil

Thai

Turkish

Ukrainian

Vietnamese

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:30 AM

Children and extra beds

Infant 0-4 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Travel time to airport (minutes) - 45
  • Year property opened - 2018
  • Number of floors - 4
  • Room voltage - 210
  • Number of rooms - 40
  • Airport transfer fee - 1000 INR
  • Breakfast charge (unless included in room price) - 200 INR
  • Number of restaurants - 1
  • Check-out from - 11:00

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Frequently Asked Questions when booking Prime Palace Hotel

What is the location of Prime Palace Hotel?

Prime Palace Hotel is located at M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, 682011.

What is the check-in and check-out time at Prime Palace Hotel?

The standard check-in time at Prime Palace Hotel is 12:00 PM, and check-out is at 11:30 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Prime Palace Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Prime Palace Hotel.

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