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The Neighbourhood

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Divans Road, 682016

Bedroom
Entrance
20+ Photos

Excellent Service

Helpful, attentive staff frequently provide warm assistance and smooth, professional support.

Prime Location

Central, well-connected Kochi location makes local travel and Fort Kochi access convenient.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Kochi. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Reception services featuring luggage storage are available to cater to your requirements. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at The Neighbourhood. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Maintain your cleanliness and comfort using toiletries and bathrobes available in select guest restrooms. Each morning at The Neighbourhood, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

Popular Facilities

Continental Breakfast

Continental Breakfast

Room Service

Room Service

Garden/Backyard

Garden/Backyard

Safe Dining Space

Safe Dining Space

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Standard Room
Recommended Deal

Standard Room

Free Cancellation

Parking

Book with ₹0

₹1,283

+ ₹224 taxes and fees, per night, per room

7.7

Very Good

•

1418 reviews

Dirty rooms, broken AC, no elevator and poor assistance

Guest as saying

The stay was not good.

Flag

Vijay •

Family • India • Oct 2026

No Lift ,without lift 3 Floor Small Rooms

Flag

ixigoer •

Family • India • Sep 2026

Terrible Experience – Dirty Room & Broken AC

Flag

ixigoer •

Couple • India • Sep 2026

Explore the Area

Divans Road, 682016

Around the property

    Cherai Beach

    20.93 km

    Maharashtra Super Market

    0.21 km

    Calicut International Airport (CCJ)

    135.44 km

    Kotakkal

    0.45 km

    Maharaja's College

    0.73 km

    Paradesi Synagogue

    2.84 km

    Cochin International Airport (COK)

    23.79 km

    Chinese Fishing Nets

    4.87 km

    Subhash Park

    0.3 km

    M.G Road

    0.29 km

    Shiva Temple

    0.24 km

    Ernakulathapan ground

    0.21 km

    Durbar Hall Paid Car Parking

    0.21 km

    LuLu Mall

    7.21 km

    Maharajas Ground Metro Station

    0.74 km

    Church of Saint Francis

    4.72 km

    Kerala Kathakali Centre

    4.36 km

    Kerala Folklore Museum

    4.14 km

    Kairali

    0.3 km

    ATM

    0.53 km

    Jew Town

    3.79 km

    Mattancherry

    2.81 km

    District and Sessions Court

    0.38 km

    Durbar Hall Ground

    0.2 km

7.7

Very Good

1k+ Users

Guest Impressions

spotlight icon

Staff are often helpful and courteous, though management interactions can be rude.

No elevator access requires stairs to upper floors, including with luggage.

The central location provides convenient access around Kochi and nearby attractions.

Location

9.2

The central, well-connected location makes travelling around Kochi convenient.

Food

9.0

Breakfast receives positive feedback, including praise for home-cooked food.

Value for Money

7.4

Affordable stays are available, though facilities and experiences vary.

Staff

7.0

Staff service ranges from warm and helpful to rude management interactions.

Room Comfort

6.2

Room comfort varies from spacious and comfortable to small and poorly maintained.

Cleanliness

6.0

Cleanliness is inconsistent, with clean rooms alongside serious hygiene complaints.

Total Reviews

All Reviews (10)
Family (2)
Couple (1)
Solo Traveller (6)
Group (1)

Disappointing Family Stay

5.0

The stay was not good.

Flag

Vijay •

Family • India • Oct 2026

Above average

5.2

No Lift ,without lift 3 Floor Small Rooms

Flag

ixigoer •

Family • India • Sep 2026

I booked a room in Ernakulam through Agoda, but it was a terrible experience. The room was extremely dirty and not properly cleaned. To make matters worse, the AC was not in working condition.When I r

5.2

Terrible Experience – Dirty Room & Broken AC

Flag

ixigoer •

Couple • India • Sep 2026

Friendly Cozy Stay

10

Enjoyed a nice stay at The Neighbourhood, a cozy 3-star hotel with a friendly vibe. The staff were courteous, supportive, and attentive during the entire visit. Special appreciation to Mr. Sreelal (OM) for his kind help and outstanding support. His warm and accommodating manner enhanced the experience. All in all, a great spot for a comfortable stay. Strongly recommended!

Ajmal Akbar •

Solo Traveller • Sep 2026

Rude Staff Ruins Stay

2.0

The rooms were average, and overall, I didn't have any major issues during my stay. The female staff at reception was friendly and helpful. However, the night shift person, who said he was the manager, was extremely rude. I just asked if there was hot water in the bathroom, and he immediately said no. When I mentioned that the hotel advertises 24-hour hot water, he practically yelled at me. That behavior was completely unwarranted. Later, we saw several reviews mentioning similar attitudes. It's really odd that management keeps someone like this interacting with guests. Hospitality should be about basic politeness and respect, and sadly, this person seems totally unsuited for the job. This experience alone made me decide not to return or recommend this hotel to anyone I know. If you're thinking about staying here, my simple advice is: avoid it.

aparna prasanthi •

Solo Traveller • Sep 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Intercom

Non-smoking rooms

Paid parking

Private Check-in/out

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Cupboard

Dining area (separate)

Dustbins

Fan

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Linens

Marbled/tiled floor

Mirror

Separate entrance

Shelf for clothes

Smoke detector

Study table

Tea/Coffee maker

Telephone

Wake-up call

Wooden floor

amenity
Bathroom

Bathrobes

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Paid parking

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Continental Breakfast

Room Service

Grocery Delivery

amenity
Activities and sports

Ticket Services

Tours

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

Tamil

amenity
Services and conveniences

Contactless Check-in/Check-out

Air conditioning in Public Area

Free car parking

Luggage Storage

Laundry Service

Locker

Dry-Cleaning

Food Delivery

Invoice Provided

Smoke-Free Property

Photocopy/fax in business center

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:05 AM

Children and extra beds

  • All children are welcome.
Children 1-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 2 Km
  • Travel time to airport (minutes) - 75
  • Year property opened - 2018
  • Room voltage - 220
  • Number of rooms - 18
  • Airport transfer fee - 2000 INR
  • Breakfast charge (unless included in room price) - 280 INR
  • Number of restaurants - 1
  • Reception open until - 20:00
  • Check-out from - 11:00
  • Check-in until - 13:01

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Frequently Asked Questions when booking The Neighbourhood

What is the location of The Neighbourhood?

The Neighbourhood is located at Divans Road, 682016.

What is the check-in and check-out time at The Neighbourhood?

The standard check-in time at The Neighbourhood is 1:00 PM, and check-out is at 11:05 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Neighbourhood.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Neighbourhood.

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